Fubo Reviews 8,563

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 535 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the staff, describing them as kind, knowledgeable, and supportive, often highlighting quick and efficient service. Reviewers frequently praise the customer service experience, noting that representatives are helpful and make them feel valued. However, some people were dissatisfied with the pricing, finding it misleading due to undisclosed fees and unexpected charges. There are also concerns about the subscription process, with some reporting difficulties in canceling and being charged for services after cancellation, leading to dissatisfaction. Additionally, some users express frustration with automated customer service and the removal of certain sports content, which impacts their overall service experience.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness, efficiency,... See more

Service

Reviewers highlight ambiguous aspects of service, with some expressing significant dissatisfaction due to... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, kindness, and... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing frustration over unexpected charges,... See more

Price

Customers consistently note negative experiences with price, often citing hidden fees and misleading offers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

Fubo customer service is about the best customer experience I’ve had in my entire life to be honest! Very kind, knowledgeable, and supportive! I felt these representatives had my best interests at h... See more



Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 49% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Deceptive package. $75/mo for 720p stream? No thanks

Price is extremely misleading. They present $43 offer but you'll notice later that this is only for 1st month. Also too many ads and resolution sucks. Fubo's best feature is 5-day trial which is perfect for pne-day sports event like Super Bowl and then cancel immediately after. Other than that, its not worth keeping.

8 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi there, thank you for reaching out! Please note that Fubo does offer discounts for new customers, typically for the first month. Before starting your trial, we provide a clear breakdown of your bill so you know exactly what to expect after the first month. We appreciate your feedback, and if you have any other questions, feel free to give us a call at 844-441-3826.

Rated 2 out of 5 stars

Unhappy about not being able to get NBC…

Unhappy about not being able to get NBC programming.

5 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Dale, thanks for your feedback! For more information about these channels, you can check this link:https://support.fubo.tv/hc/en-us/articles/38725620590733-What-Happened-to-NBCUniversal-Networks-on-Fubo.

Rated 1 out of 5 stars

Do not recommend

Rip off. They told me La Liga was included and it wasn't. Won't refund me. Can't even watch t champions league which is why I thought I would keep it for a month. Turns out i paid for nothing

5 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Jorge, At this time we do offer La Liga in the US. For more information, please see here: https://support.fubo.tv/hc/en-us/articles/360014635231-What-Soccer-Football-Leagues-can-I-watch-on-Fubo.

Rated 1 out of 5 stars

How about getting NBC back??

24 February 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Michael, thanks for your feedback! For more information about these channels, you can check this link:https://support.fubo.tv/hc/en-us/articles/38725620590733-What-Happened-to-NBCUniversal-Networks-on-Fubo.

Rated 5 out of 5 stars

Great streamer

Hi,
Customer service was quick, and very helpful. I use to use Xfinity, but prices kept going up so I switched. I signed up and am very satisfied. I will add one disappointment, no super bowl was shown. I was not happy camper.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Agenys

Agents who understand the situation and respond quickly, very pleasantly, and demonstrate genuine interest in helping.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

They were straight forward and quick to…

They were straight forward and quick to help me get my refund. I was a day late to cancel my subscription and they went back up in price now that I dont have football I dont have a reason to use fubo so bye for now but I will be back during football season lol

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Carlos was great

Carlos was great. He was in Columbia. Everything done. Now I get a message that you're canceling my account for lack of payment. What are you guys doing? He also said to call before the 28th and request payment due to change it to the following week due to my direct deposits start on the 5th of the month. If you ck
And ask him he will confirm this. My account is current. Please be advised that I am a consultant for 1 client. They have 72 people in there business. I got them all to change from direct TV to fubo. So, needless to say if you're that incompetent and shut offa current account we all go. If anything you should discount mine or comp me not turn it off. Go ahead and the next day you will loose 77 accounts. They all are in the NY metropolitan area down to Atlantic city. I'm in FL. Sincerely Craig Barr USCG.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Ubot charges everyday past a due date

Ubot charges everyday past a due date. Other than that I think you guys have good service. I haven't had any outages or problems since the 2 years I've had you $100 a month is not a bad deal but can you please get back ABC sorry NBC

21 February 2026
Unprompted review
Rated 1 out of 5 stars

No NBC

No NBC. Fubo has made zero attempt to get NBC back for their streaming service. No Super Bowl and no Olympics. The only reason I keep it is for NESN and baseball but I might just switch to NESN360. Do not purchase this streaming service.

22 February 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Christopher, Fubo believes customers should have choices in how they access the content they love. Unfortunately, NBCU proposed terms that are significantly higher than those offered to other distributors, which could either limit access to certain content or result in higher costs for subscribers. Despite this, Fubo remains committed to delivering a high-quality, competitively priced live TV streaming experience with strong sports, news, and entertainment coverage.

Rated 2 out of 5 stars

Eh...

Edit: responding to Fubo's reply - if you read my comment, I mentioned ads during ON DEMAND, NOT live programming.

Best thing about Fubo is the unlimited DVR. The rest... eh. The app is extremely glitchy especially on tvs. The other thing that gets me is the endless ads you have to watch to view anything on demand. Sometimes there's literally 4-5+ commercial breaks during a program but there will be 18-24 PLUS commercials at a time then when it's really glitchy they will start all over AFTER you sit thru a 9 minute commercial break. FOR AS MUCH A FUBO COSTS, I SHOULDN'T BE WATCHING AN ADDED 30 MINUTES PER PROGRAM FOR ADS!! Looking for an alternative option at this point.

20 February 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi there, thank you for your feedback. Please note that Fubo is a live TV streaming service, and we don’t control the commercials that appear during live broadcasts or DVR content. However, if you record content using DVR, you’ll be able to fast-forward through commercials once the program has been recorded.

Rated 1 out of 5 stars

FIVE DAY TRIAL BAIT and SWITCH

Signed up for a five day trial. Canceled after 36 hours. There was a $98 charge pending, which made me suspicious so I called fubo. They assured me the cancellation hadn’t processed yet but to be patient and that $98 would fall away. Nope. Charged me the $98. I disputed it and fubo told my credit card company that I reactivated the account! So they ended up getting their $98 off of my 36 hour free trial. When I contacted fubo, their chat was my only recourse and the chat came back with the exact same sentence:” we are so sorry for your frustration. We never do refunds.”

18 January 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Terry, we apologize for any inconvenience this may have caused. Please note that if a dispute has already been submitted, the final decision will be made solely by your bank.

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