Fubo Reviews 8,563

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 535 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the staff, describing them as kind, knowledgeable, and supportive, often highlighting quick and efficient service. Reviewers frequently praise the customer service experience, noting that representatives are helpful and make them feel valued. However, some people were dissatisfied with the pricing, finding it misleading due to undisclosed fees and unexpected charges. There are also concerns about the subscription process, with some reporting difficulties in canceling and being charged for services after cancellation, leading to dissatisfaction. Additionally, some users express frustration with automated customer service and the removal of certain sports content, which impacts their overall service experience.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness, efficiency,... See more

Service

Reviewers highlight ambiguous aspects of service, with some expressing significant dissatisfaction due to... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, kindness, and... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing frustration over unexpected charges,... See more

Price

Customers consistently note negative experiences with price, often citing hidden fees and misleading offers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

Fubo customer service is about the best customer experience I’ve had in my entire life to be honest! Very kind, knowledgeable, and supportive! I felt these representatives had my best interests at h... See more



Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 49% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Constant repeated commercials

The main issue are the repeated commercials that don't even pertain to my location. It is very irritating to keep hearing the same ones over and over and over. Fubo is the only provider that does this.

22 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Joe, please send an email to support@fubo.tv so we can create a ticket and work toward a resolution for you.

Rated 2 out of 5 stars

The acronym says it all

Ok. Let me get this straight. Fubo markets itself as the best sports streaming service available. But here it is March Madness and they’re playing ONE game at a time and it’s the same game I can watch on a free network channel? WTF???? I guess we know what the FU stands for. Next year, I’ll be going with Sling.

20 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Dan, thank you for your feedback. At this time, our coverage for Men’s March Madness games are available on CBS, Women’s March Madness is available on ABC and ESPN channels, and Men’s and Women’s NIT games are available on ESPN channels.

Rated 5 out of 5 stars

Sent my payment back through the bank…

Sent my payment back through the bank once the amount was verified. My bank thought it was a fraudulent charge. I wasn’t sure myself because the amount due was different. Once it was explained to me I asked the bank to take off the security hold because the charge was right and you sent the payment back through.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

If you like watching the same…

If you like watching the same commercial played back to back anywhere from 2 to 13 times in one commercial break then fubo is for you.

3 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi George, Fubo provides a live TV streaming service. Note that commercial ads are not controlled by us but the networks we provide. VOD advertising is managed a bit differently than live TV. While we deliver the content through our service, the ads you see during on-demand programs are typically inserted and controlled by the content providers, not directly by us.

Rated 4 out of 5 stars

Local Only Package Required

Much of what is offered if provided free on both Amazon Free TV as well and Roku Free TV. The ONLY thing offered is my local stations.

Local stations is the only programing I would be using and it is not worth $70 a month to watch 4 stations.

You should offer a local broadcast only package for us old people on social security .... My local cable tv is the same cost as yours and provides more stations.

The young lady was very nice, but she can't create a an offer you do not offer. Not her fault.

This is from a would have been customer from Brookhaven, Mississippi with zip code of 39602

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Overcharged

Tried the service and was offered a promotion but charged more than offer. Wouldn't fix, just had to cancel.

Tried to contact them as Fubo suggested below, they were no help.

16 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi J, we’d be happy to help you with this issue. Please give us a call at 844-441-3826 or email support@fubo.tv.

Rated 1 out of 5 stars

I cancelled my service in December but continued to be charged

I cancelled my service in December of 2025 and received a confirmation email. Fubo continues to draft monthly from my account and when I tried to seek a refund I was told they do not give refunds.
The company is yet another digital provider using their the anonymous nature of online relationships to steal from customers.

14 December 2025
Unprompted review
Fubo logo

Reply from Fubo

We are very sorry to hear about this cancellation issue and would be more than happy to look into these charges for you. Please reach out to us toll free at 1-844-441-FUBO(3826). A Fubo team member will be happy to assist you there.
 
Looking forward to hear back from you soon!
 
Kindest regards

Rated 5 out of 5 stars

Cate was fantastic

Cate was fantastic. Really helped me out in just a few short minutes. I wish every chat support experience was like this.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

SOCCER ENTHUSIAST FROM KENYA, AFRICA NOW A STAUNCH CANADIAN…

FUBO TV is one of the best Television Company around. The reception is crisp clear and I mostly watch soccer and it is a pleasure and fun to enjoy the excellent television service from FUBO TV.
Moreover all FUBO Customer Agents are so efficient, polite and extremely knowledgeable about the television service they provide to customers like me. It's worth spending every penny on FUBO subscriptions !!!!!!! Thank You FUBO

15 March 2026
Unprompted review
Rated 1 out of 5 stars

It’s horrible and doesn’t work…

It’s horrible and doesn’t work properly. A lot of glitches and buffering. I don’t like the long ads either. It’s way too expensive for horrible service

16 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Buffering is never good. We'd be happy to help you and resolve these tech issues as soon as possible. Please call us toll free at 1-844-441-FUBO(3826). A Fubo team member will be happy to assist you there.
 
Looking forward to hear back from you soon!
 
Kindest regards

Rated 5 out of 5 stars

Unable to connect to local channels

Unable to connect to local channels. After addressing for an hour with no resolution, they said the techs would continue to work on this.
They were polite and professional
I greatly appreciate Fubo crediting my account when NBC was lost. I appreciate being able to talk with a person. I feel as though FUBO cares for its customers.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Sucking the pleasure out of watching tv.

I got a free month of Fubo with the purchase of a Smart tv. Previously the only streaming service I had used was Youtubetv. I tried to find something good about Fubo, but had absolutely no luck.

Video resolution is chosen by Fubo. Each time you switch a channel you must manually switch video resolution. When I'm watching news I don't need very high resolution.....that wastes data. Ditto if the tv is just on in the background. Fubo doesn't care about wasting data. Fubo also uses about TRIPLE the data that Youtubetv uses when I have the same viewing habits. That gluttonous data use should mean a really smooth experience, right?

Wrong! Fubo constantly stops and starts on my Smart tv's. The guide is choppy and seems to have difficulty recording shows selected to be recorded. And I have had more pixilization in two weeks with Fubo than I have ever had with YTTV. Fubo doesn't do anything well, and requires patience playing the video resolution game....unless you have unlimited data (I don't).

I hate my cable company and try to avoid 2 year contracts that satellite providers require. But if Fubo were the only streaming option out there I'd be back to cable or the dish in an instant.

12 March 2026
Unprompted review
Fubo logo

Reply from Fubo

We are very sorry to hear about the issues you experienced with our service. We would be more than happy to assist you further! You can reach out to us toll free at 1-844-441-FUBO(3826). A Fubo team member will be happy to assist you there.
 
Looking forward to hear back from you soon!
 
Kindest regards

Rated 1 out of 5 stars

Avoid if possible

Avoid if possible. They double charged me and also force you to keep your credit card on file.

8 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Nicole, if you’re seeing double charges, it’s possible a second account was created by mistake. We’d like to help investigate. Please give us a call at 844-441-3826 or email us at support@fubo.tv.

Rated 1 out of 5 stars

Fubo TV advertises free 7 day Trial

Fubo TV advertises free 7 day Trial, however upon clicking that button they charge you $90 right away and won't refund you. Anyways, Fubo app. is just average. Customer service reps are nice & friendly.

19 January 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Mohend, just to clarify, Fubo doesn’t offer 7-day free trials at the moment. Trials are 1–5 days, and the exact length is shown before you start. We also send a reminder email when your trial is ending. If you were charged right away, it could be because you’d already used a trial and were reactivating your account, this is shown before payment. For further assistance, you can reach us at 844-441-3826.

Rated 4 out of 5 stars

Getting to talk with a live agent was…

Getting to talk with a live agent was too difficult. The AI program was trying to solve my issue to the point I was ready to cancel my Fubo subscription. It didn't understand my issue and speaking to a live agent would have solved my problem much as quicker. Once I got the agent my problem was resolved quickly because they understood the problem.

9 March 2026
Unprompted review

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