Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more
Company replied
My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more
Fubo customer service is about the best customer experience I’ve had in my entire life to be honest! Very kind, knowledgeable, and supportive! I felt these representatives had my best interests at h... See more
3.2
Average
9K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 49% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to cancel after losing national…
Easy to cancel after losing national network
2 May 2026
Unprompted review
No Kentucky Derby
For the first time in my life I couldn’t watch the Kentucky Derby because they don’t carry NBC nor do they carry USA or TNT that have shows we watch. They carry a lot of ridiculous channels that I have no interest in watching. A disgrace
2 May 2026
Unprompted review
Reply from Fubo
Hi Barry, Fubo believes customers should have the ability to choose among multiple distributors to access the content they love. Unfortunately, NBCU presented pricing and packaging terms that were significantly above those offered to other distributors. We believe these terms would have unfairly impacted our subscribers by either limiting access to important content or forcing customers to pay substantially higher costs. Due to the loss of NBC channels, Fubo issued a credit to all affected subscribers in December 2025, and implemented a price decrease for the first time to help offset the channel changes. While we understand how disappointing this may be and would love to offer these channels again in the future, NBC channels are not currently available on Fubo at this time.
Fubo made my viewing of the Superbowl Possible!
I signed up for Fubo because I was in the hospital for 2 months, which happened to go over the time of the Superbowl! Since it was not shown on any of the channels the hospital provided, I signed up for Fubo and was immediately able to watch and enjoy the game (at a time when I REALLY needed to be cheered up!
Since I have now returned home and have access to much, I no longer need Fubo, but I thank for being available during this time and, if ever needed again, will look to sign up again.
Thanks again.
9 February 2026
Unprompted review
Tried a free trial
Tried a free trial, it didn't work so I canceled it 5 minutes later. 2 days later I was charged 80 bucks for some premium package. Completly threw of my bank. All they responded with is AI chats. Do not give this business your bank info.
26 April 2026
Unprompted review
Reply from Fubo
Hi Erik, we are sorry you had this experience. Upon checking, we do not see a cancelation before te trial ended. But we are happy to see that a cancelation and refund was issued though our Automated system.
I canceled during the free trial 2 days…
I canceled during the free trial 2 days before deadline and got charged $55.99 as soon as I did. Totally sketchy. I chatted with an agent and they will give me a refund though. But I wouldn’t trust the free trial
27 April 2026
Unprompted review
Reply from Fubo
Hi Dom, we would like to look into this issue. Please reach out to us at 844-441-3826.
We chose Fubo because xfinity dropped…
We chose Fubo because xfinity dropped the Braves games, and fubo had the games, had local stations, except for pbs (WHY!), and had most of the cable channels we watched. Now, no TBS/TNT, no NBC! I'm tempted to go back to xfinity....
25 April 2026
Unprompted review
Reply from Fubo
Hi Frank, we apologize for the inconvenience with availability. We’re always working to expand our content offerings. This year, we partnered with Braves Vision to bring more availability to our customers. However, some games will still air on channels that we currently don’t carry.
The representative
The representative, James. Was awesome. Why because he explained to me very well and answered all my questions even if I was repeating them. Thank You James for great customer service and patience with me.
24 April 2026
Unprompted review
I would never recommend Fubo
I would never recommend Fubo. They cut back on their channels and don't cover sports like used to. Product is a rip off!
24 April 2026
Unprompted review
Reply from Fubo
Hi there, we’re sorry to hear that we don’t currently offer the content you’re looking for. We have adjusted our pricing this year to reflect recent channel changes and now offer a variety of different plans to better fit everyone's needs. If you have any questions, feel free to call us at 844-441-3826.
Stay away at all costs
Stay away at all costs. They have on multiple occasions changed my plan on their backend system, charging me double what the plan was that I wanted and claiming "someone accepted in your household". They refuse to honor the pricing, deals and plans you want and they do this multiple times. They are on a different level of corruption that I have never seen before.
16 April 2026
Unprompted review
Reply from Fubo
Hi there, Fubo would never change your plan without a request from our customers. Please note any changes that do happen within Fubo. We will send out an email 30 days before any changes go into effect. Coupons are only redeemable for applicable accounts and sent out via email.
Just started trial period
Just started trial period, needed a couple of things fixed, no issues so far as I am still getting use to line up, just wished they had stayed with PayPal, now on credit card get charged interest on TV payment, customer service person was very nice and able to get issues fixed
20 April 2026
Unprompted review
Fubo have the integrity of a corrupt politician
The way Fubo treat their customers is a disgrace. They change your monthly payments without consulting you and then refuse to refund. Simple as that, rather than dealing with their own mistakes they will happily allow you to cancel the subscription with them and avoid refunding. Best thing I ever did was cancel and save my money to claim some back of which they stole.
6 January 2026
Unprompted review
Reply from Fubo
Please note that Fubo does not make any changes to a subscriber’s account unless a request is made and the account is properly authenticated. If a plan change occurs and can be traced to activity within your household—such as a matching IP address or a recognized device—it is considered authorized. While the plan can be changed again, doing so would require a new payment.
There was no 30 day free trial
There was no 30 day free trial! Five days after I signed up for the thirty-day free trial, an attempt to charge my card was made. Luckily, my card was blocked at the time for another unrelated reason. I attempted to find out why Fubo went to try to charge my card and could not get ANY answers. I couldn't cancel my account, so my only recourse was to wait till Fubo charged my card (fraudulently) and then file a complaint with the CC company. Awful experience.
9 April 2026
Unprompted review
Reply from Fubo
Hi there, Fubo does not offer 30-day trials. Please be sure when looking online to look at the Fubo website, not advertisements on Google, as those might be outdated. Our website will always break down the cost and trial end date before submitting your account for creation.
Absolutely Trash 🤣come on yaws plans…
Absolutely Trash 🤣come on yaws plans are expensive but not with all channels they don't even have Syfy or cartoon Network and other antenna channels like whaaaaa saves yaw money and just go with Dish or Xfinity or direct tv
12 April 2026
Unprompted review
Reply from Fubo
Hi Mauricio, we offer a variety of content through both base plans and smaller add-on options, giving customers flexibility and more affordable pricing. If you have any questions, feel free to give us a call at 844-441-3826.
Just did a free 5 day trail..
Just did a free 5 day trail to see what fubo was all about with the price so high you would think it would be packed with all kinds of new movies/shows but no you get none of that so just a heads up unless you want to pay a ridiculous price just for sports don't get this! Very disappointed ☹️
18 April 2026
Unprompted review
Reply from Fubo
Hi Carla, Fubo is one of the top leading sports entertainment apps out there. Curious to see what plan you chose, as we have some that offer a variety of entertainment, along with locals as well.
Payment method change
I paid for a quarterly subscription, but my service was cancelled early due to a payment method change initiated by the company.
Even though I had already paid in full, my access was interrupted, and I only received a partial refund.
On top of that, I was asked to pay a higher price to renew the service.
This situation does not feel fair, especially since the change was outside of my control.
Disappointing experience and poor handling of existing customers.
17 April 2026
Unprompted review
Reply from Fubo
Hi Aymane, we apologize for the inconvenience this may have caused. Please note that Fubo sends a notice to all affected customers about a month before any changes are made. In this case, we did notify customers that if the billing method wasn’t updated, the account would automatically be terminated. We can see that the remaining balance has been refunded. Feel free to reach out if you have any further questions.
Annoying offers that cannot be redeemed!
I received an email offer from Fubo. They only have my email because I was a prior customer. Tried to redeem the offer but it would not apply the discount. Chatted with the AI Assistant. The offer cannot be redeemed since I am not a new customer. What is the point of sending me offers that I am not eligible for? The AI assistant wanted to give me instructions on how to get around the existing customer rule by creating a new account with another email. Not playing these games. Send me offers I am eligible for or don’t send them.
I contacted Fubo at the number given in their response. Very friendly & helpful. The offer was applied. It was supposed to be a win-back offer. Thank you for the reply and the help
15 April 2026
Unprompted review
Reply from Fubo
Hi there, that sounds odd. We wouldn't send a new customer offer to an existing account, but we would send a winback coupon. Please reach out to us at 844-441-3826 so we can look into this.
Fubo video quality is terrible!
I have been a YouTube TV customer for about ten years now. Due to cost I decided to cancel and sign up for the ESPN & FOX ONE bundle because it is much cheaper and I watch these networks the most. Once MLB started I needed a way to watch Tigers baseball so I signed up for FUBO to watch baseball. To my disappointment I found out that the video quality on the ESPN & FOX networks is terrible, all their channels are very pixelated. Reached out to FUBO to trouble shot and they had me reinstall the app, try different devises but nothing helps. Comparing the ESPN & FOX ONE apps with the FUBO app was night and day. I also still had my YouTube TV active at the same time for comparing with FUBO and it wasn’t even close, FUBO video quality is bad.
They also advertise their $73.99 PRO plan to include the Local NBA, NHL and MLB games, but when you get your bill, they charge a REGIONAL SPORTS fee of $15.99. So, your $74 PRO plan I singed up for is actually $90. Go check out their website it is clear as day listed to be included. Canceled my account for false advertising and poor video quality.
8 April 2026
Unprompted review
Reply from Fubo
Hi E, we requested some information from you for further investigation. We look forward to your response, as we would love to help resolve this issue.
Technician was very knowledgeable and…
Technician was very knowledgeable and helpful. He solved the problem quickly.
13 April 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.