Frosty Dive 

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Rated 1 out of 5 stars

This company is an absolute scam. I bought a cold plunge system 42 days ago, and I still haven’t received the full order. Their “3–9 business day delivery” promise is a complete lie. Customer servic... See more

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Rated 5 out of 5 stars

As a footy player who's pushing 50, recovery has become more critical then ever. Frosty Dive's SmartCool Chiller has been revelation! I use the chiller with the XL Tub every evening after practice, an... See more

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Rated 5 out of 5 stars

I'm 50 and still love playing competitive badminton. The only downside was the muscle pain after Intense matches, until I found Frosty Dive's cold therapy system. The XXL Tub combined with the SmartC... See more

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Rated 3 out of 5 stars

Set up of the actual tub is easy and the instructions are sufficient for it. The setup for the chiller needs more detail instructions. Also the plastic parts going into the brass one are easily cross... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

About Frosty Dive Welcome to Frosty Dive, where innovation meets wellness. We specialize in providing top-quality cold plunge tubs and chillers designed to enhance your health and well-being. Our products are crafted with precision and care, ensuring that you receive the best experience possible. Our Mission At Frosty Dive, our mission is to bring the benefits of cold water immersion to everyone. We believe in the power of cold therapy to rejuvenate the body, enhance recovery, and promote overall wellness. Our goal is to make these benefits accessible through high-quality, easy-to-use products. Our Products Cold Plunge Tubs: Our tubs are designed for comfort and efficiency. Made from durable materials, they provide an optimal environment for cold immersion. Available in various sizes, including our popular XL and XXL models, we cater to different needs and preferences. Smart Cool Chillers: Our state-of-the-art chillers, such as the Smart Cool Chiller, ensure that your water stays at the perfect temperature for therapeutic benefits. With advanced features and user-friendly controls, our chillers are a perfect addition to your cold plunge setup. Why Choose Frosty Dive? Quality: We use premium materials and advanced technology to ensure our products meet the highest standards. Innovation: Our continuous research and development keep us at the forefront of cold therapy solutions. Customer Satisfaction: We are committed to providing excellent customer service and support. Your satisfaction is our priority. Global Reach: With warehouses and partners worldwide, including in the US and Australia, we ensure timely delivery and support to our customers. Our Commitment We stand behind our products with a comprehensive warranty and a hassle-free return policy. Whether you are a professional athlete, a fitness enthusiast, or someone looking to improve your wellness, Frosty Dive has the perfect solution for you. Thank you for choosing Frosty Dive. Dive into the benefits of cold therapy with us and experience a new level of wellness. For more information, visit our website at www.frostydive.com or contact our support team at support@frostydive.com.


Contact info

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Rated 5 out of 5 stars

Exceeded My Expectations!

I didn't know what to expect when I first ordered from Frosty Dive, but they've exceeded my expectation in every way. The tub is spacious and comfortable, and the chiller does an amazing job at maintaining the water temperature, even in hot weather. The best part? The energy efficiency of the chiller - it's barely made a dent in my electricity bill. Great product, excellent service, highly recommended!

11 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

prompt service

20 August 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Perfect for Post-Rugby Recovery!

I'm 38, and I play rugby regularly, which means my body takes a beating every weekend. I decided to invest in Frosty Dive's XXL Tub and couldn't be happier. After every match, I jump in for a 15-mintue session, and it has drastically reduced my muscle soreness and helped me bounce back faster. Plus, their customer support is top-notch - they guided me through the setup and ensured everything was running smoothly. Highly recommend Frosty Dive to any athlete looking to up their recovery game!

10 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Perfect for Daily Use

I ordered the Frosty Dive chiller and small tub, and the delivery was impressively quick. The setup was easy, thanks to the detailed instructions. I've been using the chiller for daily cold therapy sessions, and it has been incredibly effective. The Epsom salt has added extra benefits to my routine. I also received a 15% discount voucher, which I used to purchase additional filters. I'm very happy with my purchase and highlt recommend Frosty Dive!

11 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Amazing Product for Cold Therapy

I decided to invest in a Frosty Dive chiller and tub for my cold therapy needs, and it was the best decision ever. The delivery was quick, and setting it up was straightforward. I've been using the chiller 44°F, and it's been incredible for my muscle recovery. The Epsom salt that came with the chiller has added extra benefits, making each session even more effective. The product quality is excellent, and the customer service is top-notch. Highly recommend!

12 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Perfect for Summer Heat

With the summer heat hitting hard, I decided to get the Frosty Dive XXL tub and chiller. It's been the perfect way to cool down after a long day. The setup was easy, and the chiller keeps the water refreshingly cold. I'm really happy with the purchase and the overall experience.

4 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Excellent Service and Product

I've had made my Frosty Dive chiller for a few weeks now, and it's working great. The customer service was excellent-very helpful and responsive. The product arrived on time, and the setup was straightforward. I appreciate the quality of the chiller and the fact that it maintains a consistent temperature.

11 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

A Game-Changer for My Post-Workout Recovery

I ordered the Frosty dive XL tub and chiller combo, and it's been a game-changer for my post-workout recovery . The cooling effect is consistent, and the tub is spacious enough to be comfortable. I'm really glad I made this investment. The team was responsive when I had questions, and the product was delivered quickly.

5 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Great for My Morning Routine

I started using the Frosty Dive small tub and chiller as part of my morning routine, and I've never felt better. The cold plunge wakes me up and sets a positive tone for a the day. The delivery was fast, and the setup was simple. The chiller keeps the water at the perfect temperature, and I'm really impressed with the overall quality. Highly recommended for anyone looking to start their day with a boost!

11 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Fantastic Customer Experience

From the moment I placed my order, Frosty Dive has been exceptional. The delivery was fast, and the chiller and XL tub were well-packaged. Setting it up was easy, and the user manual was very helpful. I've been using the chiller at 42°F, and it has been perfect for my cold therapy sessions. The Epsom salt addition has added great benefits. The customer service team was very responsive when i had questions. overalll, a fantastic experience!

11 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Exceptional Quality and Service

I recently purchased a Frosty Dive chiller and XL tub, and the experience has been fantastic. The delivery was prompt, and the setup was easy thanks to the detailed manual with images. I've been using the chiller at 42°F, and it's been perfect for my needs. The consistent temperature control is impressive, and the included Epsom salt has made my ice baths even more beneficial. The customer service team was responsive and helpful when I had questions. Highly recommend Frosty Dive!

11 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 4 out of 5 stars

Delivery delay

I had an issue with the delivery. First i received a wrong item, then i received the correct one after a week. Other than that, its alright.

10 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Cool Chillers and Plunges

I bought one premium tub and notice the chiller are a great price for Australia. And also noticed they are also based in melbourne, I contacted and talked with Fahad. he explained the difference between the chillers and the comparison of ice bags and chillers and they ship from melbourne too which is great too. I decided to go ahead and purchased the chiller. It has been doing great since i purchased. The chiller had some temperature difference issue. I contacted again and the he explained me the how to sort that issue by just adjusting the settings and done. I am super happy with the overall experience and i highly recommend for those who are looking for affordable, high quality and price wise is way cheaper then other brands. So try out and feel free to chat to them over the phone. Highly recommend

26 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Perfect ice tub

I love it, its cheaper and affordable and durable and best price compare to others and got it delivered in just 30 hours of the order placement. So quick.

13 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

I'm loving it!

First Of All, I am impressive with the delivery, i got my chiller in just two days, and i cant believe its free shipping. I then opened the box, the user manual was a bit long but there were some images that helped me setup quickly and i ran the chiller for a month and a half at 43F bcz i cant do plunging below 43F at this stage but it has been really helpful and the consistent cooling is best, I use 2-3 times bags have reduced down to almost $1.30 a day which is amazing, worth investing in it and i got 15% discount voucher from Frosty dive with the chiller, i bought additional filters and epsom salt which is incredible. Highly recommend.

14 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Excellent Investment for Health

Investing in the Frosty Dive ice bath was one of the best decision I've made for my health. The product arrived on time, was easy to set up, and has been working flawlessly. The customer service team was also very helpful in answering my questions. Highly recommend this product!

14 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 3 out of 5 stars

Tub Leaked

I got my portable plunge, it was for few month but then it got some leakage. I just jumped in it from a small height but it should not leak taht easily.

6 June 2024
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Reply from Frosty Dive

Hi, We are sorry to hear that. Feel free to reach out if need help in regards to the usage.

Rated 5 out of 5 stars

Effective and Easy to Use

The Frosty Dive Chiller and tub are easy to set up and use. The instructions were clear, and the customer service team was very supportive. The product works as advertised, keeping the water at the perfect temperature for my ice baths. Highly satisfied!

5 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Highly Recommended

The Frosty Dive Smart Cool Chiller with XL Portable Ice Bath Tub is fantastic. The temperature control is precise, and it cools down quickly. The customer service team was excellent in addressing all my queries. I would definitely recommend Frosty Dive to anyone looking for a quality ice bath solution.

13 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Wow super cool products.

Wow super cool products.

I bought a ChillMaster, and it’s been performing really well with the XXL tub I ordered a month ago.

1 June 2024
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Reply from Frosty Dive

Hi,

Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. Your insights are valuable and help us continue to improve our products and services.

If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

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