Needed to get 2 Drager Saver CF10 emergency escape sets for a job in London. Phoned Frontline to check stock/ price and spoke to a very helpful lady who gave me the confidence to purchase the items.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. I had some queries regarding the testing kit and these were quickly answered by telephone. Parcel was well packaged and delivered on time. I had to change the delivery requirements... See more
Company replied
First time I've used this company. Very impressed with their quality of service. They even offered to chase up the courier after an initial failed delivery. In the event not necessary, but does illus... See more
Company replied
Frontline Safety really has an Excellent dealing with my order with a very good Sales Team (Specially Emma) fast processing of orders online chat to solve all issues in time Hope to have a long ter... See more
Company replied
Company details
Written by the company
UK Specialists in the Supply & Installation of Portable & Fixed Gas Detection Systems. Shop Online for Safety Equipment from Crowcon, Draeger, MSA, TSI and RAE Systems.
Contact info
200 Old Dalmarnock Road, G40 4DW, Glasgow, United Kingdom
- 01417717749
- customerservice@frontline-safety.co.uk
- frontline-safety.co.uk
4.9
Excellent
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent fast service.
9 September 2020
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to review your service today, it's appreciated.
~ Dawn
this was my first time dealing with…
this was my first time dealing with Frontline Safety and it was an excellent experience.
26 August 2020
Unprompted review
Great service and very quick delivery
25 August 2020
Unprompted review
Reply from Frontline Safety
Thank you for your review today.
~ Dawn
Quick good delivery.
10 August 2020
Unprompted review
Reply from Frontline Safety
Thank you for leaving us a review, it's much appreciated.
~ Dawn
Staff Member very helpful & polite in…
Staff Member very helpful & polite in my enquiry and my item was delivered next day, very happy with there service
20 July 2020
Unprompted review
Reply from Frontline Safety
Thank you for your kind review. Your feedback has been passed on to the team.
~ Dawn
Great products and fast delivery
17 July 2020
Unprompted review
Reply from Frontline Safety
Thank you for your review today, it's much appreciated.
~ Dawn
Simple to find the equipment
Simple to find the equipment, easy to order and pay and it came the next day. Great service and very little time and effort to do it on my part.
29 June 2020
Unprompted review
Reply from Frontline Safety
Thank you for your kind feedback, we hope to hear from you again.
~ Dawn
VERY PLEASED!
Great service and communication keeping me well informed from receiving my order through to delivery.
24 June 2020
Unprompted review
Excellent service and support got us…
Excellent service and support got us out of a hole at very short notice... Very friendlyaand helpful team - especially Andy
23 June 2020
Unprompted review
Reply from Frontline Safety
Thank you for your kind review today. Your feedback has been passed on to the rest of our team.
~ Dawn
Orders and delivery very quick
Orders and delivery very quick. Excellent service.
17 June 2020
Unprompted review
Reply from Frontline Safety
Thank you for reviewing us today.
~ Dawn
The website was easy to navigate and i…
The website was easy to navigate and i found the product i was looking for and at a competitive price.The buying procedure was easy and delivery was super fast.I was kept informed on my orders progress all the way right through to delivery,Overall a very professional company who i wouldn’t hesitate to use again in the future.10/10
16 June 2020
Unprompted review
Reply from Frontline Safety
Thank you for your kind review today, it's much appreciated. We hope to hear from you again.
~ Dawn
the information when I spoke was not…
the information when I spoke was not clear.
16 June 2020
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to leave a review. I have spoken to our order processing team and you were advised of the lead time and process when you placed the order on our website. I'm sorry if any of this information was unclear at the time and if you have any further feedback on any other correspondence you received or anything else relating to this then please direct this to sales@frontline-safety.co.uk.
~ Dawn
Drager Saver CF10
Needed to get 2 Drager Saver CF10 emergency escape sets for a job in London. Phoned Frontline to check stock/ price and spoke to a very helpful lady who gave me the confidence to purchase the items. Bought them through frontline as they were the lowest price online. Delivery was quicker than expected. Escape sets arrived in immaculate condition.
Would highly recommend Frontline. 5 star service.
29 May 2020
Unprompted review
Reply from Frontline Safety
Thank you for your kind review, we do appreciate it. Your feedback has been passed on to the rest of the team and we hope to hear from you again.
~ Dawn
Good communication in current…
Good communication in current circumstances, good received earlier than expected. Will use again.
19 May 2020
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to leave a review, we do appreciate it.
~ Dawn
Reply from Frontline Safety
Thank you for taking the time to review us.
~ Dawn
Great service and value for money
13 April 2020
Unprompted review
Reply from Frontline Safety
Thank you for your review today, it's much appreciated.
~Dawn
I recently bought a half mask…
I recently bought a half mask respirator from them. Despite everything going on in the world, they got it to me in less than two weeks, and the product was mint. I will no doubt be using them again.
9 April 2020
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to leave a review, we do appreciate it.
~ Dawn
Great communication and fast delivery
Great communication and fast delivery. Excellent service. Thanks.
1 April 2020
Unprompted review
Reply from Frontline Safety
Thank you for your kind review today!
~ Dawn
Excellent customer service
Excellent customer service. Went above and beyond!
31 March 2020
Unprompted review
Reply from Frontline Safety
Thanks for the great review, we hope to hear from you again soon.
~ Dawn
Reply from Frontline Safety
Thank you very much for your kind review and we're glad you have found the service helpful. Your feedback has been passed on to our team.
~ Dawn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.