I liked being sent a renewal invitation well in advance. I lost the letter but your Help Service quickly reminded me of the contents. Although the quote was not the cheapest, I preferred the clear a... See more
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Company details
- Insurance Agency
- Cycle Insurance Company
- Gadget Insurance Company
- Home Insurance Agency
- Landlord Insurance Company
Written by the company
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Written by the company
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Contact info
1st Floor 5 St Helen’s Place, EC3A 6AB , London, United Kingdom
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
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Hassle free and comprehensive
Hassle free and comprehensive. No rejections for valuable items.
We managed to get our insurance…
We managed to get our insurance straight away at a reasonable price
Forms were easy to fill in
Forms were easy to fill in. Renewal letter and email were sent in plenty of time. Renewal quote was excellent. Have not had to make any claims and hopefully never will so am unable to comment on customer service.
Easy to use the online system
Easy to use the online system. Good price in comparison to other providers. Seems to provide all I need. The winner of the Moneyfacts provider of the year award helped to choose Frontier.
A company that Covers everything and is highly recommended
We needed cover for all of our things not just those in the house but also in outbuildings and not insurance that only covers two people for one bike and sets a limit of 5000 in outbuildings, like our old insurer who didn't mention these limitations fo we have been under insured for years
simple and quick
Simple and straightforward
Appreciated recieving a postal reminder that my existing policy was due for renewal and simple instructions on how to do so online. The renewal price was competitive when compared with comparison sites. Website login was simple and renewal check and process straightforward. Lovely user friendly website.
Easy to use website
Easy to use website. Like that my equipment and contents of my small home business can be included in cover of household contents for no extra cost.
Very easy to use
good service
Policy Amendments
Used help for some more information, which was quick and easy. Amended current policy to include overseas travel and a couple of new items. Very quick and easy.
The renewal price was acceptable.
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