Forms were easy to fill in. Renewal letter and email were sent in plenty of time. Renewal quote was excellent. Have not had to make any claims and hopefully never will so am unable to comment on custo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I liked being sent a renewal invitation well in advance. I lost the letter but your Help Service quickly reminded me of the contents. Although the quote was not the cheapest, I preferred the clear a... See more
Renewing my buildings insurance was a doddle. The premium was better than Confused.com's best offer and so I was more than happy to renew the existing policy. This makes a welcome change from the time... See more
Easy to use the online system. Good price in comparison to other providers. Seems to provide all I need. The winner of the Moneyfacts provider of the year award helped to choose Frontier.
Company details
- Insurance Agency
- Cycle Insurance Company
- Gadget Insurance Company
- Home Insurance Agency
- Landlord Insurance Company
Written by the company
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Written by the company
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Contact info
1st Floor 5 St Helen’s Place, EC3A 6AB , London, United Kingdom
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
4.6
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I was able to amend my policy online…
I was able to amend my policy online easily. date of experience was 23/07/26 this is UK not USA
23 July 2026
Quick and easy
23 July 2026
straightforward and fair price to make…
straightforward and fair price to make the change
23 July 2026
Very easy to setup
23 July 2026
Quick and easy to set up
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Got quote from money supermarket with…
Got quote from money supermarket with contents covered away from home but I when I got to the website, it has charged me more for it
23 July 2026
Reply from Frontier Home Insurance
Dear Snehal,
Thank you for taking the time to leave your feedback.
Having reviewed your quote, we can confirm that the premium increased because changes were made after you were redirected from the comparison site to our website. As the details of the quote were amended, the premium was recalculated.
We have also sent you an email confirming the changes that were made to your quote. Please kindly check your inbox and, if you cannot locate the email, your junk or spam folder.
Please note that each time a change is made to a quote, the premium can increase, decrease, or remain the same depending on the level of risk associated with the amendment.
For full details of your cover, please refer to your MyCover PDF. If you have any questions or require any assistance, please contact us via live chat or email and one of our agents will be happy to help.
Kind regards
Cover Team
Easy to use website to update items
23 July 2026
Hassle free and comprehensive
Hassle free and comprehensive. No rejections for valuable items.
22 July 2026
We managed to get our insurance…
We managed to get our insurance straight away at a reasonable price
23 July 2026
Forms were easy to fill in
Forms were easy to fill in. Renewal letter and email were sent in plenty of time. Renewal quote was excellent. Have not had to make any claims and hopefully never will so am unable to comment on customer service.
22 July 2026
Easy to use the online system
Easy to use the online system. Good price in comparison to other providers. Seems to provide all I need. The winner of the Moneyfacts provider of the year award helped to choose Frontier.
22 July 2026
A company that Covers everything and is highly recommended
We needed cover for all of our things not just those in the house but also in outbuildings and not insurance that only covers two people for one bike and sets a limit of 5000 in outbuildings, like our old insurer who didn't mention these limitations fo we have been under insured for years
22 July 2026
simple and quick
22 July 2026
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