Recent booked shipment with a certain trucker did not get picked up for 3 days. Freightera was able to rectify the situation after 3 days of no-show of the trucker, and freight was picked up by a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is very easy to get quotes and compare them online. After you select a rate, it is simple to book the carrier and upload documents. Payment is easy as well as they take etransfer and credit cards... See more
Company replied
It's what you want and need - a way to save money moving what needs to move with the support you need when things go sideways. The help desk has come through every time and we're saving on shipping c... See more
Company replied
We use Freightera for our LTL coast-to-coast and we could not be happier. Great platform, very friendly, supper responsive, better rates, great back office support if needed. Just 6/5 stars.
Company replied
Company details
Written by the company
Offering online freight quotes from 100s of truckload & LTL companies. Compare and find the best rates instantly. Over 20 billion carrier rates in the USA, Canada and cross-border. Register for FREE. Super-friendly support.
Contact info
Office 8036 200-375 Water Street, V6B 5C6, Vancouver, Canada
- (800) 886-4870
- clientcare@freightera.com
- freightera.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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Reply from Freightera
Thank you Asel!
Freightera Shippins Service
First time shipping with Freightera, and I am extremely satisfied. The whole process was clear, fast and quoted prices the best. I went from struggling to get an LTL quote to having more than 20 to pick from just by completing the basic details. Nevena Davidovic, logistics coordinator, gave me a diligent and professional service, explaining the process and pitfalls to avoid shipping problems.
24 February 2026
Unprompted review
Reply from Freightera
Thank you for your lovely review Daniel! We'll make sure this reaches Nevena as well!
The online portal is easy to use
The online portal is easy to use, customer service is quick to respond.
19 February 2026
Reply from Freightera
Thank you Rose!
Carrier didn't pick up the box after a…
Carrier didn't pick up the box after a few days so I had to cancel the shipment. And they still haven't refunded the charge.
6 February 2026
Reply from Freightera
Hi Joe, thank you for your feedback and our sincere apologies for the inconvenience. We understand our Client Care supervisor has been in touch with you and that the carrier did end up delivering the full product. We understand that unforeseen delays can have a negative impact on your business and we will do our best to make sure these kinds of delays don't happen again.
Shop multiple carriers for the best…
Shop multiple carriers for the best rate / service combination in one convenient place.
19 January 2026
Reply from Freightera
Thank you very much Mark!
Reply from Freightera
Thank you Randy!
Freightera makes coordinating shipments…
Freightera makes coordinating shipments fast and easy, with a simple intuitive interface and very quick turn around.
28 January 2026
Reply from Freightera
Thank you so much for your lovely review!
Easy, quick and efficient.
Easy, quick and efficient. 3 important things we look for!
27 January 2026
Reply from Freightera
Thank you Edward!
They made coordinating my shipment fast…
They made coordinating my shipment fast and easy. Very supportive for someone who is new to arranging freight shipments!
2 January 2026
Unprompted review
Reply from Freightera
Thank you Brandon! We're glad to be of help!
easy to start the process
easy to start the process. pricing was well displayed and good rates
21 January 2026
Reply from Freightera
Thank you!
The recent experience with Freightera…
Recent booked shipment with a certain trucker did not get picked up for 3 days.
Freightera was able to rectify the situation after 3 days of no-show of the trucker, and freight was picked up by a better trucker and was delivered within reasonable timeline.
lesson learned from this experience: do not use the carrier that does not provide service.
Our next booking will not be with the same trucker but will still be with Freightera.
19 January 2026
Unprompted review
Reply from Freightera
Thank you Jing! We are terribly sorry about the issues you've had with your shipment this time around and we will do our best to make sure this does not happen again.
Great Service; used for our charity shipment
Easy to set up online. Kept us updated with shipment.
Great price and service
9 January 2026
Unprompted review
Reply from Freightera
Thank you so much Cathy!
I always ship everything with…
I always ship everything with freightera as they'll ship from a box to a full container within USA or Canada. Always a great experience and the peace of mind that they are behind everything. The team is amazing!
15 January 2026
Reply from Freightera
Thank you Ren, we really appreciate it!
We hope that you can make a KPI for the…
We hope that you can make a KPI for the transportation company, which will help them improve their service awareness
17 January 2026
Reply from Freightera
Thank you for reaching out, Finn! Unfortunately, we are not the direct carrier but a third party logistics company and therefore we are cannot set KPIs for the carriers internally. However, we will continue to do our best to make sure all your shipments are handled safely and in a timely manner!
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