Whole service is very simple to use. Clear instructions & directions. I had a message from Amanda who wanted to clarify information and this was both reassuring and super helpful. Plus a point of cont... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service received was top notch. The whole process went incredibly smoothly from start to finish. The website was very easy to navigate, easy to understand and easy to use. The bound copy of my wil... See more
Company replied
Free wills is an amazing service, you don’t need high flying all singing all dancing Wills. The service they offer ranges from basic to high quality and additional services without the forcefulness o... See more
Company replied
Doing my will through FreeWills.co.uk was a straightforward and clear experience for someone like me without any legal experience. Not only that, there was a swift response when I found myself with qu... See more
Company replied
Company details
Written by the company
100% Free Wills. No Catches. No Fees. ALL Wills checked, vetted and approved by a fully qualified, experienced practising solicitor regulated by The Solicitors Regulation Authority.
Contact info
160 City Road, EC1V 2NX, London, United Kingdom
- support@freewills.co.uk
- freewills.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super quick
Super quick, seemed to suggest sensible things. But I'm now getting waaaay too many email from them.
30 December 2024
Excellent Service
Completely free, no hidden charge. Easy to understand. I would recommend to friends.
28 December 2024
Very easy to do
Very easy to do, quick and responsive and provided exactly what I needed
28 December 2024
Made it easy to write a will and quick…
Made it easy to write a will and quick to confirm the draft will had been checked and finalised. Thank you.
28 December 2024
Good job done.
29 December 2024
Easy to do
Easy to complete with all the information you need to do your will. A draft Will is emailed to you while it's professionally checked. Approved email Will sent. Quick service. Definitely recommend.
27 December 2024
This really is a free service
This really is a free service. Simple and easy to use. The Company does exactly what the say they are going to do. The end product is the real deal. Thankyou
27 December 2024
Very quick turn round and all as agreed
3 December 2024
My friend recommended FreeWill and I…
My friend recommended FreeWill and I found it on Line and it was SO easy. I was able to set it up in about 25 minutes and I recommend this for anyone who needs a WILL for simple assets, this covers everything and is straight forward.
1 December 2024
So simple to use and delivered within…
So simple to use and delivered within the week. Great service
2 December 2024
Quality service
We have just had our will's made up with FreeWills, we also needed some extra things added to our will's regarding property. It was so easy communicating with FreeWills and nothing was too much trouble with the detail we required. First class service and fully recommended and reasonable prices if anything extra is needed. Thankyou FreeWills
27 November 2024
A helping hand
My Will was a bit complicated but was helped by very constructive advice and suggestions. I very much appreciated the input. I did not expect a personal touch but was very grateful for it! Thank you.
27 November 2024
Really good service
Really good service. Very simple to use, straight forward and came back done super quick. Very impressive. Thank you.
27 November 2024
Very simple easy to use
26 November 2024
Easy to use and design a will
Easy to use and design a will. It's very well explained easy to traverse between sections.
26 November 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.