FREETOUR.com: Walking Tours Reviews 

5,605
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional guides for being exceptionally knowledgeable, friendly, and deeply passionate about local history and culture. Many people also mention that the excursions are wonderfully organized, offering a relaxed, engaging, and welcoming atmosphere throughout. Some reviewers were not happy with poor communication and unprofessional behavior encountered during their scheduled outings. A few consumers felt that certain walks lacked useful information and focused too much on trying to sell things. Travelers occasionally experienced frustrating scheduling issues and felt let down by disorganized arrangements.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing tour guides as exceptionally... See more

Location

Customers had positive experiences with location, noting that views were spectacular and the atmosphere was... See more

Service

People report positive experiences with service, noting expertly organized tours with warm atmospheres and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting engaging guides,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Marta was excellent - so knowledgeable and passionate about the history, culture and evolution of Granada and Spain. Her spoken English was outstanding and engagement with the group was excellent. Th... See more

Company replied

Rated 5 out of 5 stars

Lisa gave us 2 tours - essential Funchal and Old town. So helpful! She went over and beyond the expected and deserved to be well rewarded for her time. We were able to plan the rest of our week in Mad... See more

Company replied

Rated 5 out of 5 stars

Zack was a fantastic tour guide! He’s young, passionate, friendly, and genuinely enthusiastic about Toronto’s history. He did a wonderful job bringing the city’s past to life and making the tour b... See more

Company replied

Rated 5 out of 5 stars

We had a super interesting Tour with Crespo. Full of Details and fun facts, Never boring, with respect for the locals and guests alike, and easygoing. It was easy to follow him, literally and in his e... See more

Company replied


Company details

  1. Travel Aggregator
  2. also in
  3. Cultural Tours Provider
  4. Sightseeing Tour Agency
  5. Tour Agency
  6. Travel Agency

Written by the company

FREETOUR.com is the original free tour global travel platform helping smart travelers discover and book free walking tours, budget tours and authentic local experiences with passionate local guides. Since 2014, our mission has been simple: make it easier for people to explore new cities through local eyes, connect with real culture and enjoy quality travel experiences on fair terms. Today, FREETOUR.com connects travelers with tour providers in 145+ countries Worldwide, with a strong presence across Europe and many of the world’s most visited cultural destinations. Whether you are looking for free tours in Barcelona, Budapest, Rome, Venice, Vienna or Naples, our platform helps you compare routes, languages, ratings, availability and local guide expertise before booking. We champion the free tour concept because walking with local guides is one of the most accessible ways to understand a city’s history, traditions, neighborhoods and everyday life. From first-time visitors planning a short city break to experienced travelers searching for deeper local insight, FREETOUR.com and the mobile app, available on Google Play and the App Store, make it easier to find trusted free and budget tour providers around the world. Our focus is not only on sightseeing, but on meaningful travel: discovering stories behind famous landmarks, exploring local culture beyond the obvious routes and supporting guides who share their knowledge, passion and personality with travelers every day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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4.9

All reviews

(5,605)

1,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant tour

Brilliant tour. Guide was fantastic, the stories he told were interesting and engaging. The bairns on the tour enjoyed themselves throughout, which shows how good the experience is. Recommend it to anyone looking to learn about Tallin.

13 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Keeping the kids engaged throughout is no small feat, Duncan, and that says everything about how good this tour really was! Thanks for recommending it to future visitors to Tallinn, and for choosing Freetour.com for a family-friendly outing.

Rated 5 out of 5 stars

Interesting tour and great guides

The guide was awesome

10 October 2026
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Reply from FREETOUR.com: Walking Tours

Short and to the point, Octavio, just the way we like it! Glad the guide left such a strong impression. Thanks for sharing it with Freetour.com.

Rated 5 out of 5 stars

The best option!

An excellent option, especially for those not traveling with a tour group. It offers flexible schedules and a much more affordable price, plus the bonus of always having excellent guides.

11 October 2026
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Reply from FREETOUR.com: Walking Tours

Flexible schedules, friendly pricing, and reliably good guides — sounds like you found exactly the right fit for independent travel! Thanks for laying it out so clearly, and for choosing Freetour.com.

Rated 5 out of 5 stars

The guide is very good and lovely.

The guide is very good and lovely.
Good tour not along the touristic way but a full immersion into the real life of Tunis.

13 October 2026
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Reply from FREETOUR.com: Walking Tours

A full immersion into the real Tunis, far from the usual tourist path — that's exactly the kind of experience that stays with you! Thank you for such lovely words, and for exploring the city through Freetour.com.

Rated 5 out of 5 stars

Robrt gives a great informative

Robrt gives a great informative, friendly and funny to foreign recommended

13 October 2026
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Reply from FREETOUR.com: Walking Tours

Informative, friendly, and funny, Robert clearly checked every box! Thanks for the recommendation and for giving Freetour.com a go.

Rated 5 out of 5 stars

Great Experience

The guided tour was one of the highlights of my trip. The guide was highly knowledgeable and enriched the experience with engaging stories, anecdotes, and historical context. What I appreciated most was his commitment to objectivity. Rather than attempting to "rewrite" or reinterpret history to fit a particular narrative, he presented events in a balanced manner, supported by facts and evidence. This honest and professional approach made the tour both informative and credible. I would highly recommend it to anyone who values a thoughtful and historically accurate perspective.

12 October 2026
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Reply from FREETOUR.com: Walking Tours

Objectivity and fact-based storytelling, now that's a rare and valuable quality in a guide, Yana! Being able to present history fairly, without bending it to fit a narrative, clearly made the whole experience more credible for you. Thank you for highlighting that so thoughtfully, and for calling it a highlight of your trip with Freetour.com.

Rated 5 out of 5 stars

Simon the tour guide was unreal…

Simon the tour guide was unreal absolutely incredible tour

12 October 2026
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Reply from FREETOUR.com: Walking Tours

"Unreal" and "incredible" in the same sentence, Simon must have really outdone himself, Ann! Thanks for the enthusiastic review of your Freetour.com experience.

Rated 5 out of 5 stars

The host vasco was incredible

The host vasco was incredible,he shared his knowledge in a clear and friendly way making so easy to understand the culture of Macedonia.

16 September 2026
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Reply from FREETOUR.com: Walking Tours

Making a whole culture easy to understand, clearly and warmly, that's a real skill! Vasco sounds like he gave you genuine insight into Macedonia. Thanks for sharing your experience with Freetour.com.

Rated 5 out of 5 stars

Very good platform

Very good platform
I highly recommend

12 October 2026
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Reply from FREETOUR.com: Walking Tours

Simple, direct, and much appreciated, Jack! Thanks for recommending Freetour.com.

Rated 5 out of 5 stars

An amazing guide offering a wonderful chance to explore history and culture.

Diego is a fantastic guide who took the time to show us all the interesting parts of Santiago and share facts about the places on the tour. It was a lovely walking tour where I learned a lot about Chile, Santiago, and both recent and pre-Columbian history. He told many stories in a short time and also shared some nuances of Chileans, like how they make jokes and use expressions. It was fun and educational at the same time, and my partner and I highly recommend him.

28 September 2026
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Reply from FREETOUR.com: Walking Tours

That cultural nuance about how Chileans joke and express themselves is the kind of detail that makes a tour truly memorable. Freetour.com is thrilled you and your partner had such a fun and educational experience in Santiago.

Rated 3 out of 5 stars

some positive feedbak

The tour was interesting, but I have some constructive feedback.
First, I felt that too much time at the beginning was spent explaining the concept of a “free” walking tour. The guide explained that the tour is free because anyone can book it, but this is misleading. According to the booking information, there is no fixed price, and guests are invited to tip their guide according to their satisfaction and budget, with typical tips ranging from €10 to €50. However, the guide insisted that a minimum tip of €15 per person was expected, which was never mentioned during the booking process.
Interestingly, the guide also mentioned that she did not enjoy giving this speech but that it was required by the organisation. I fully agree that guides deserve fair compensation for their work, and I have no problem paying for a good free walking tour. However, presenting a voluntary tip as a minimum requirement is misleading and creates unnecessary pressure. I believe the organisation should ensure that its tipping policy is communicated transparently and consistently with the information provided at the time of booking.
Secondly, for a two-hour tour, I felt we visited relatively few places, and the pace was rather slow. I would have appreciated a more dynamic tour, covering more points of interest within the time available.
Overall, the tour was interesting, but I believe these aspects could be improved to make the experience more transparent, enjoyable and welcoming.

11 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Rita, thank you for taking the time to share such detailed and constructive feedback — this is exactly the kind of review that helps us improve.

You’re absolutely right on the tipping point. Freetour.com’s walking tours are tip-based, meaning there is no minimum and no obligation — guests decide freely what they’d like to contribute based on their experience. A guide presenting €15 as a minimum requirement contradicts that entirely, and the fact that she mentioned it was required by the organisation is something we need to investigate urgently.

The pace and number of stops is also valid feedback that deserves attention. Please write to us at support@freetour.com with the details — this case genuinely needs a proper follow-up.

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere, good organisation, interesting facts.
I would attend 100% again

10 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

“100% again” — that’s the kind of confidence Freetour.com loves to hear, Nordlicht! Great atmosphere, solid organisation and interesting facts all in one.

Rated 5 out of 5 stars

Ektor is a fabulous guide

Ektor is a fabulous guide, with plenty of knowledge and fun to be had. 10/10 ⭐

11 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Great atmosphere, solid organisation and interesting facts — and wanting to do it all again! Freetour.com is really glad it hit the mark.

Rated 5 out of 5 stars

Fantastic off the beaten track tour…

Fantastic off the beaten track tour with Eleonora, highly knowledgeable and entertaining. Highly recommended.

11 October 2026
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Reply from FREETOUR.com: Walking Tours

Off the beaten track with a guide who’s both knowledgeable and entertaining — Simon, that’s the sweet spot! Freetour.com is glad Eleonora made it such a fantastic experience.

Rated 5 out of 5 stars

Great tour

Good information about the tour. It was easy to find the guide, everything was perfect.

29 September 2026
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Reply from FREETOUR.com: Walking Tours

When everything just works — finding the guide, the information, the whole experience — that’s Freetour.com doing its job right!

Rated 5 out of 5 stars

Must do for people who want to see behind the tourist's Budapest.

Budapest Unfiltered: Jewish Quarter Highlights & Street Art Tour
Our Guide Barak brought Budapest’s history to life with his impressive knowledge and engaging stories. He expertly connected the artwork on the façades to historical events, Hungary’s current political situation, and everyday life in the country today.

His openness, personal insights, and willingness to answer every question made the tour especially memorable. He shared fascinating perspectives on what it is like to live in Hungary today, giving us a much deeper understanding of the country beyond its history and tourist attractions.

If you want to experience authentic Budapest and learn more about both Hungary’s past and present beyond the usual tourist perspective, book this tour with Barak. An absolute must-do!

11 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Connecting façade artwork to historical events, current politics and everyday Hungarian life — Barak sounds like someone who sees the whole picture and shares it generously, Nicole! That kind of depth and openness is incredibly rare. Freetour.com is so proud he’s out there showing visitors the real Budapest.

Rated 5 out of 5 stars

Very clear and informative and handled…

Very clear and informative and handled booking communication with the guide seamlessly which is very important.

11 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Seamless communication before the tour sets the whole experience up on the right foot — Ferand, you’re absolutely right that it matters more than people realise! Freetour.com is glad everything clicked from the very start.

Rated 5 out of 5 stars

A fabulous walking tour of Athens

A fabulous walking tour of Athens. Definitely worth doing early in your trip. Lots of interesting and useful information.
I'd recommend it to everyone but here are some hills and lots of steps. You don't have to be that fit to do it.

8 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

That tip about doing it early in your trip is golden, Morag — it sets the perfect context for everything else you’ll see! And the honest heads-up about the hills and steps is exactly what future visitors need to know. Freetour.com is glad Athens delivered such a fabulous experience.

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