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Free the Sheep Reviews 203

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, describing them as well-made, soft, and comfortable, often exceeding expectations. Many people appreciate the perfect fit and the soothing, stress-reducing qualities of the items, making them ideal for various situations. The user experience, from ordering to receiving the product, is frequently highlighted as smooth and efficient, with many noting quick delivery and careful packaging. However, some reviewers experienced issues with delivery times, with orders taking longer than expected or promised, leading to frustration. A few customers also reported missing items in their orders or receiving products that were a touch small, despite ordering their usual size.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with its comfort, warmth,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional softness, comfort,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing fast and hassle-free... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and quick, and... See more

User experience

Customers consistently note positive experiences with user experience, finding the product comfortable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As someone who has recently had a superpubic tube installed (direct to bladder) I'm essentially living in this thing for the next 4 months while I recover. It's really perfect for my situation, and I'... See more

Company replied

Rated 4 out of 5 stars

I canceled my order before they sent me the tracking number, since the delivery time would be a bit too long for what I needed. The first reply was “we can’t because your order is already in the que... See more

Rated 4 out of 5 stars

Very nice quality, shipping time is as mentioned in the website The price range even with discount is on the expensive side so maybe you can adjust your prices

Company replied

Rated 5 out of 5 stars

I got the 2 hoodie bundle for my boyfriend and I for his birthday. As soon as he picked it up, he was incredibly happy with it. The hoodies are extremely comfortable and warm and provide such a wonder... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.


Contact info

4.0

Great

TrustScore 4 out of 5

203 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

horrible delivery time

horrible delivery time

9 May 2026
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Reply from Free the Sheep

We really appreciate your patience and your feedback, and we’ll continue working on improving the shipping experience for our customers moving forward.

Rated 5 out of 5 stars

Shipping was incredibly fast

Shipping was incredibly fast. Product is excellent. I bought them a second time to gift.

7 May 2026
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Reply from Free the Sheep

Thank you so much for the kind words!

Rated 4 out of 5 stars

Excellent product, however…

Excellent product, very warm and fits well, but when I bought mine the main issues I had were a lack of availability of the colours I wanted in the size I wanted. I also had some issues with a lack of updates around package tracking but perfect otherwise experience.

5 May 2026
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Reply from Free the Sheep

We truly appreciate you sharing this feedback with us. We'll continue working on our improvements to give you the best experience.

Rated 5 out of 5 stars

Package came a little late

Package came a little late, but other than that, everything was great. I’m 100% happy with the purchase that I made I definitely would be purchasing more merchandise soon

6 May 2026
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Reply from Free the Sheep

We're sorry your package arrived a little later than expected, but we're so happy to hear that aside from the delay, you’re loving everything and are happy with your purchase overall. 🤍 Thank you, Ronald.

Rated 4 out of 5 stars

Well

Well, first of all, I will say that the quality of the Eden hoodie is very nice. Very soft. I think maybe the size range is a little too broad. Overall quality of the merchandise is excellent 100%. Shipping… Well, that leaves a little to be desired with the outrageous cost of these blankets with hoods I would expect they could be a little more reliable and expedient in their shipping. From California, you should be able to have a package to almost anywhere in the United States in three days. Having said that shipping is have a minor concern when you look at the craftsmanship of this product. Also, I did take advantage of the 40% off coupon after buying my first Eden hoodie so I was able to get one for my son first and then my daughter with a tremendous discount. I have one more I need to buy, but I’m probably not going to do that unless I see another discount code or coupon lol

4 May 2026
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Reply from Free the Sheep

thank you for sharing this, David. we're already working on our shipping timeframe

Rated 5 out of 5 stars

I really like my mini cloak

I really like my mini cloak. It’s just as soft & comfy as the full sized one. The only downside to me is that. It isn’t as thick as the original. But overall awesome!

4 May 2026
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Reply from Free the Sheep

thanks for the feedback! we'll keep that in mind.

Rated 5 out of 5 stars

Relaxing

It relaxes me so much, best purchase I've made.

4 May 2026
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Reply from Free the Sheep

glad to hear that!! welcome to the flock!

Rated 4 out of 5 stars

Absolutely love this thing

Absolutely love this thing, it would be 5 star if it had a front pocket

4 May 2026
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Reply from Free the Sheep

so glad you’re loving it!! and fair point 😉

Rated 5 out of 5 stars

I absolutely love this garment

I absolutely love this garment! My dog and cat both like to snuggle it it with me as I sit in the recliner! I may have to get another color one of these days!

4 May 2026
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Reply from Free the Sheep

Sounds like the whole crew is cozy and snuggled up fr — we love that!

Rated 1 out of 5 stars
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Reply from Free the Sheep

We’re so sorry for the delay with your order, Bruce! We’ve sent you an email with the shipment status, and your order is currently in transit and should be with you soon. We really appreciate your patience!

Rated 5 out of 5 stars

Best purchase for comfort and anxiety yet!

This product arrived so quickly, and was even better quality than I expected!! I selected the taller option (which I love that you can do) and it's perfect for my height!! The weight of it is absolutely perfect, not too heavy and not too light. Thank you!!

8 May 2026
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Reply from Free the Sheep

This just made our day! Thank YOU for the love!! 🖤

Rated 1 out of 5 stars
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Reply from Free the Sheep

Hi Matt,

We’re very sorry to hear about this experience. We sent you an email regarding your order, but we haven’t received a response yet. Please reply to our email so we can properly look into this and assist you further.

We’d really appreciate the opportunity to help resolve this for you.

Rated 5 out of 5 stars

ND Affirming Aesthetic Comfort

You have you marketing, I have my unmasking journey, and we joined in a B2C union were both people walked away satisfied. I already attended a costume party with my family as Jedis and I am walking around my house in my BD suite and the rope in sensory bliss. Free the MF Sheep bbe!

7 May 2026
Rated 5 out of 5 stars

Perfect Gift

This was the perfect gift and I absolutely love it. Nothing makes settling down to watch a movie and bake some goods while wearing this. Both hoodies fit perfectly and are extremely comfortable to wear.

7 May 2026
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Reply from Free the Sheep

So nice to hear this! 🖤 Sounds like the ultimate cozy setup for movie nights and baking 😌 Really glad you’re enjoying both hoodies!

Rated 1 out of 5 stars

Delivery not attempted

3 - 5 business day shipping and I paid for the shipping and handling charges.

No delivery attempt was made on the 5th business day.

If I pay for a service and the service is not rendered then there should be compensation for the breach of contract.

I'm fine paying for shipping and handling, I'm not ok paying for services not rendered.

11 May 2026
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Reply from Free the Sheep

Hi Garrett,

We’re really sorry for the frustration and completely understand your concerns. We’ve sent you an email with an update on the delivery status of your order, and we’ll await your response so we can continue assisting you.

Rated 5 out of 5 stars

Definitely worth the cost!!

Just before placing my order for the eden hoodie I received a message from a company representative. Just a simple hi hope your not having trouble placing your order kind of message. But from a human. I ordered the next day. Today I received my eden. To say I'm pleased is not enough. I appreciate the quality and I know I will be enjoying this hoodie for years to come!

6 May 2026
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Reply from Free the Sheep

Hi Rebecca,

This is so great to hear 🖤 Really glad everything from ordering to delivery felt smooth for you. Love that you’re enjoying the quality, and sounds like your Eden is gonna be a long-time favorite for sure 😌🙌

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