Very poor communications with my lawyer. I had better communications with the legal aid then with the so-called lawyer that was assigned to me. Big disappointment in this firm. Can't speak for other... See more
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Morgan & Morgan has recovered over $5 billion for our clients in 30 years. More than 500 lawyers in 50 cities. Get your free consultation today.
20 N Orange Ave Suite 1600, 32801, Orlando, United States
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"After experiencing a personal injury, I sought assistance from Morgan & Morgan, hoping for expert legal representation as they advertise.
Unfortunately, my experience was deeply disappointing. Despite their claims of expertise in accidents and personal injury, I found their services to be severely lacking. After reaching out to numerous lawyers within the firm, none were able to provide the assistance and guidance I desperately needed.
Despite their promises, I was left feeling neglected and frustrated. It's disheartening to encounter such a lack of competence and effectiveness from a firm that prides itself on being leaders in the field. My search for reliable legal representation
My life was absolutely robbed unjustifiably and Morgan & Morgan did absolutely nothing to fairly represent me with my case.

Reply from Morgan & Morgan
The worst attorneys in the country! 4 years into a disability case, I've been contacted by phone 3 times. When I've contacted them, there is always a new case manager that is rude and somewhat clueless. At the 4 year mark, I reached out to them and was told that we would schedule a hearing. It was confirmed that a hearing was scheduled and shortly, thereafter, I received notice from Social Security that Morgan and Morgan has withdrawn. They quit and didn't even inform the me! After 4 years of nothing??! I will seek a malpractice attorney and expose these crooks! Please read my review and do yourself a favor and avoid Morgan and Morgan! You'll thank me later.

Reply from Morgan & Morgan
They do not follow up or give you answers. They do not refer you any drs that will work with you on behalf of their firm.
They switch you from person to person. It’s been 6 months and I’ve had to pay out of pocket to get any help and I can no longer afford that so basically I have no help. I accidentally switched lines today with them and disconnected. I called back and had to leave a message. No call back when we were in mid sentence. They say they tried to call me since January again but I haven’t received any calls. ( That might have been my phone)They could have e mailed, However, because I had to pay out of pocket for any kind of tests and they were not getting my e mails they’re now saying any adjuster would look at me as not being proactive. It’s an awful situation when they couldn’t provide the correct drs to help me and now I’m truly screwed up. I expressed my dismay and frustration with them but they’re more concerned with reviews. They’re not on top of things as I hoped they would be
They’re awful. I would never recommend them.

Reply from Morgan & Morgan
Terrible law firm. Only in it for the money. Never received return calls from attorney, case manager or paralegal. Unacceptable. Rude people

Reply from Morgan & Morgan
Four years, & not yet settled!
Will update afterwards.

Reply from Morgan & Morgan
I had a motor vehicle accident. I specifically sought out David Noble of Morgan & Morgan in the Lexington, KY area. I had previously retained other counsel and that firm just did not meet up to the high standards that are necessary to litigate. Sure they were nice but that does not cut it when it comes to negotiating. Upon contacting Dave, I let him know the issues with the firm that I wanted to fire and also let him know specifics of my case. He accepted my matter and when I tell you Dave hit the ground running, I’m not kidding. He exudes confidence, speaks up for his clients, and moves the case along instead of sitting on it. My case settled in 75 days! Not everyone will have that same result but you will have the same confidence, quality, and communication if you choose Dave Noble for your personal injury matter. During litigation, you don’t want someone that can be walked all over, you need someone that will be firm, knowledgeable, and confident! Dave Noble of Morgan & Morgan is that man! I was never a number, I was a client and treated with the utmost respect! Well done Dave! Well done.

Reply from Morgan & Morgan
You hire an attorney and the entire time you speak to a case manager and a paralegal and they want 40 precent for their services.

Reply from Morgan & Morgan
They string you along and when you want info on the case suddenly the case is declined, even when they have the video of me tripping and falling in Walmart's parking lot. Paralegal claims because I can not specify what I tripped on, there is no case, wouldn't the video have picked that up? About an hour after the call from Paralegal an email from Atty. Mr. Gregory Johnson that the case is declined. This all happened after numerous phone calls complaining about how no one is getting back to me after sending numerous pictures of my injuries and weeks of monitoring my pain on Morgan& Morgan's app.
Update April 17, 2024, trying to retrieve another attorney after Morgan & Morgan fell short of representing me, I feel. It is impossible! I have tried calling numerous attorneys and the Florida Bar, the minute they hear Morgan & Morgan they want nothing to do with the case. But they keep recommending me to continue my search for legal representation, does this make any sense. I'm sorry I ever contacted Morgan & Morgan, they just make things worse.

Reply from Morgan & Morgan
I contacted this office with the hopes that they would help with my daughter's vehicle accident case. The accident was over a year ago and she sustained a knee injury from an unlicensed driver who ran a stop sign. She is still going through PT for this injury. I was told the firm would handle everything. I have had to make calls to the insurance company to get the PT and MRI approved, reach out for the reports and send follow up emails to the law firm. I was told they handle all of this, but I have not seen them do anything. They can't even return my calls or emails. I have to send follow up emails to them when she goes to the Dr, and they can't even send back a simple received email. Our case is small compared to others, but they are supposed to be for the people. I just want to know what is going on with the case and what is the next step for her, and they can't even respond to a simple email!! Very disappointed with this firm.

Reply from Morgan & Morgan
We too contacted Morgan and Morgan as my 82 yr old Mother had eye surgery and they operated on the wrong eye. she had a good eye and a bad eye and they were simply doing a cataract procedure on the bad eye first. Well they did the good eye first and things went wrong. Now for going on 2 years now, she has to wear a patch , can't drive, and they aren't sure if any eyesight will be coming back in her supposed good eye they worked on. Morgan and Morgan stated she does NOT have a case and recommended for us to call the state board for help or the FSMB.Org for help. Confused at this time so Thank you Morgan and Morgan

Reply from Morgan & Morgan
They completely dropped the ball!
my son was a pedestrian on the sidewalk and struck by a motor vehicle, and the biggest mistake I made was calling this large firm. If your case is not black-and-white, and your police report is not accurate to the incident, I recommend finding a smaller law firm that wants to investigate for you. They clearly only care about the big money and the easy cases.
All these cases about people being visited in the hospital, don’t fall for it. After calling them, and them accepting my case, the attorney didn't contact us for over a week. Video footage after that point is very hard to obtain.

Reply from Morgan & Morgan
What a horrible Law firm! They run millions of commercials and will only accept clients that will be big pay outs! F..K that whole chinless family! Why they don't take the civil rights cases or police abuse cases is because they don't pay enough money to be able to buy land in Maui. Thanks for being a detestable, greedy organization that takes advantage of people suffering to pad your bank account!

Reply from Morgan & Morgan
Stupid commercial equals stupid lawyers, The leaf blower one was the worst, But this new opening the potato chip bag commercial is also just plan STUPID. Did you ever think that us people seeing and hearing that bag of chips opening is annoying to us,
Whoever you are hiring to write your commercials, GET RID OF THEM, (Burger King is always hiring) But then again,,,, It is Morgan and Morgan that OK'S them to be broadcast. Hard to believe all Morgans agree these commercials are up to par.

Reply from Morgan & Morgan
I am currently involved in a Better Business Bureau complaint on Morgan and Morgan because they engage in predatory and harassing behaviors by advertising to vulnerable populations that need help and then harassing them with Customer Service calls.

Reply from Morgan & Morgan
I asked for a consultation with Morgan and Morgan about a police brutality and civil rights violation suit I wish to pursue. The female who called me back was rude to the point of being abusive as she read out my request. She could not accurately pronounce half of the words and was obviously quite uneducated. She interrupted me when I tried to add details, screamed at me as she continued to read my request, and then asked if I had given MM all of the information. I said no, she said I had no business suing anyone, told me I had not been assaulted, then flatly refused to set an appointment with me. I later learned that MM is handling the workmans comp for law enforcement in my town! I am so glad they turned me down, but I suspect they have mentioned my case to the prospective defendants, their clients. Do NOT attempt to hire this firm if you have been brutalized by bad cops,they don't want you dipping into their money pot!

Reply from Morgan & Morgan
Wish I had read their reviews before going to them after my hit and run. They never acted quickly to retrieve data on the accident leading to the claim being placed against my insurance company. Now, I am in danger of being dropped by my insurance due to the size of the claim!
Once they sign you up, you have to chase behind them for follow up or to even speak to the lawyer for your case.
When I did reach the lawyer, she was rude and refused to listen to me-the client, or address my specific concerns.
They follow a script to ensure that they get the most off of your misfortune and do NOT adjust their strategy to cater to the specific circumstances of a case.
I would never recommend this firm to anyone! They are NOT FOR THE PEOPLE.

Reply from Morgan & Morgan
Very disappointing. (BTW, check recent reviews! Many recent complaints with excuses of miscommunication. That's a whole lot of miscommunication!!! Sounds like M&M is a complete circus and is as helpful as a box of rocks.)
I called Morgan and Morgan law firm after I slipped and fell in the handicap bathroom in my hotel room because there are no grab bars. I was drawn to M&M because I am disabled with multiple conditions and have limited mobility. I thought with all the advertising using his disabled brother that Morgan and Morgan would be the place to understand my disabilities and have resources that cater to those with disabilities. Apparently not.
In reality, my experience was anything but pleasant.
From the first call, I repeatedly told their intake everything about all of my health conditions and limitations. I was assured by multiple people from Morgan and Morgan that my special needs, including home visits since I am homebound, would be no problem. And if not home visits, then definitely specialty transportation for my oversize wheelchair and a Doctor equipped to treat me while working with my disabilities.
Apparently, I was lied to just so I would sign.
M&M sent me to a Dr office(no transportation, had to figure it out myself) who ended up refusing to fully treat me due to my conditions. Dr said he didn't want me to break the Dr office equipment. That Dr wouldn't even order more x-rays because “it wouldn't show anything anyway though all the fat” as it's “been too long already”. The Dr didn't want to order the x-rays from the hospital as they are “low-grade and never show much” anyway.
Again and again, I begged and begged M&M though every communication channel to resolve this. Morgan and Morgan bounced me around to multiple attorneys within their firm for months.
Finally, many months later Morgan and Morgan determined I had insufficient injury and wanted to file for dismissal of my case.
That's it. Nothing else.
So, my suffering increased and there's nothing to be done about it. No other attorney will touch it now. I was humiliated when refused care due to my conditions.
Apologies abound. Whoopee, I mean as long as they apologized, right?
Now I get to deal with the ambulance and hospital bills, etc.
All they had to do was say up front that they didn't have the resources I needed. They didn't have to string me along.
PSA: Apparently, per M&M, Florida does not require grab bars in hotel bathrooms.

Reply from Morgan & Morgan
I enquired about a potential lawsuit for AFFF Foam class action. They would not give me any information. I was inquiring about what the process involved. They would not divulge ANY information on the process until my son's widow would have to sign a contract. I informed them that my daughter-in-law wasn't ready to engage with a law firm. Then they wanted to get all her contact information. I would not give it to them and here it is one day later and they have called me twice today, Sunday, still trying to get her information. They are unprofessional and are out to get you to sign off on their contract. I told them that I did not want them to call me or go behind my back and try to call my daughter-in-law directly!!!

Reply from Morgan & Morgan
I have seen all the advertisements and promises made by John Morgan. I contacted Morgan and Morgan in October over a Premises Injury Liability case as it occurred in Louisiana and I live in Florida. they referred me to one of their "partner" attorneys who called after a few days and said that they declined to take the case and would contact Morgan and Morgan and I would be referred to another lawyer. That was the last I heard from any of them, I sought another attorney to get a real response.

Reply from Morgan & Morgan
When you see all those endless Morgan and Morgan TV commercials, bear in mind that they exaggerate likely settlements for accident cases, in order to snag clients by inflating the values of their claims. Speaking as an abused former client of Morgan and Morgan as well as a retired law professor, I CAN ASSURE YOU THAT ANY LAW FIRM BOASTING OF BILLIONS OF SETTLEMENT DOLLARS IS ENGAGING IN MISLEADING & UNPROFESSIONAL CONDUCT! BEWARE MORGAN AND MORGAN, WITH THEIR INFLATED BOMBAST, BLUSTER, AND PURE BULL!
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