I love all the training from the Pixie's. The productivity challenge (new format for 2026 is awesome) makes my membership so valuable. I'm learning more about Forever storage and grateful for my Forev... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I purchased Digital Art. The Forever website makes finding digital art fun and easy. I can search by designer or keyword or most recent and find specific items. The Forever website updates are grea... See more
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I was very concerned about sending my box of irreplaceable tapes with the freezing weather that's going on back there. The woman I spoke to was very gracious and understanding. She offered to extend... See more
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Kathy Winters is a wonderful ambassador. She was so very helpful, kind and attentive. The digitized thumb drive is great and my family is really enjoying seeing themselves in their growing up years... See more
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Company details
About FOREVER
Written by the company
FOREVER is your #1 trusted source for digitization, cloud storage, printing, and more. We're a one-stop shop for all of your memories.
Contact info
United States
- 1-888-367-3837
- support@forever.com
- forever.com
4.6
Excellent
5K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A customer service person (I don't…
A customer service person (I don't remember who) called to let me know I had left my order in my shopping basket--that's why the delay!! Everything else when just right. And the books were printed just as I expected. Thanks
9 March 2026
Reply from FOREVER
Thank you so much for sharing your experience! We’re glad to hear our team was able to reach out and help clarify the delay with your order, and that everything went smoothly from there.
We’re also delighted that your books were printed just as you expected. We truly appreciate your feedback and thank you for choosing FOREVER!
They are a great company and very…
They are a great company and very responsive. I did a Zoom call with the rep and a couple other customers which was very helpful. I'm very happy with them!
11 March 2026
Reply from FOREVER
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience and found the Zoom call with your Ambassadors and other customers so helpful.
We truly appreciate your kind words and are so glad you’re happy with your experience with FOREVER!
My pictures are great in quality and…
My pictures are great in quality and color. The best I have found. Thank you
4 March 2026
Reply from FOREVER
Thank you so much for your kind feedback! We’re thrilled to hear that you’re so happy with the quality and color of your pictures, and that they’re the best you’ve found.
We truly appreciate your support and are so glad FOREVER can help bring your memories to life!
Reply from FOREVER
Thank you so much! We truly appreciate your kind words and are so happy to have you as part of the FOREVER community.
Website is easy to navigate and find…
Website is easy to navigate and find what you need.
9 March 2026
Reply from FOREVER
Thank you so much for your kind feedback! We’re glad to hear that you find the website easy to navigate and that you can quickly find what you need.
We truly appreciate you taking the time to share your experience and are happy to have you as part of the FOREVER community!
Forever provides excellent customer…
Forever provides excellent customer service - I was notified about my digital Forever box from time it was shipped to Forever and kept updated about the process as it passed along each step of digitization. The whole process was quick.
8 March 2026
Reply from FOREVER
Thank you so much for your thoughtful feedback! We’re delighted to hear that you felt well-informed throughout the entire process of your digital FOREVER Box and that you appreciated the step-by-step updates from shipping through digitization.
We’re also glad the turnaround time met your expectations. We truly appreciate you taking the time to share your experience and are grateful to be part of preserving your memories!
Very easy to create the perfect gift!
Very easy to create the perfect gift! Excellent quality products!
27 February 2026
Reply from FOREVER
Thank you so much for your kind feedback! We’re thrilled to hear that you found it easy to create the perfect gift and that you’re happy with the excellent quality of the products.
We truly appreciate your support and are so glad FOREVER could help you create something meaningful!
Beautiful work
Beautiful work! Kept informed by you all about delivery 😊. Product is amazing!!
8 March 2026
Reply from FOREVER
Thank you so much for your wonderful feedback! We’re delighted to hear that you love the beautiful work and that you felt well-informed throughout the delivery process.
We truly appreciate your kind words and are so glad you’re happy with your product!
Reply from FOREVER
Thank you so much for your kind feedback! We’re glad to hear your problem was resolved quickly.
We truly appreciate you taking the time to share your experience and are always here if you need any further assistance!
My ambassador was very helpful
My ambassador reached out, answered questions, and was very helpful.
7 March 2026
Reply from FOREVER
Thank you so much for your kind feedback! We’re delighted to hear that your ambassador reached out, answered your questions, and was so helpful.
We truly appreciate you taking the time to share your experience and are glad you felt well supported!
I love the products they provide!
7 March 2026
Reply from FOREVER
Thank you so much for your kind words! We’re thrilled to hear that you love the products we provide.
We truly appreciate your support and are so glad to be part of your memory-keeping journey!
FOREVER is my go to for all my digital…
FOREVER is my go to for all my digital art. It is unique, it downloads seamlessly and once it is in my account if for any reason I lose my computer, it crashes or I am simply upgrading, I can go to my account and download it again. It is always there.
All the digital art is imported into Artisan seamlessly as well and I can use it right away.
I love the designers, I love even though FOREVER is American, they never forget about their Canadian customers.
It is wonderful to be a member of FOREVER!
16 March 2026
Reply from FOREVER
Thank you so much for your wonderful and thoughtful feedback! We’re honored to be your go-to for digital art and are thrilled to hear how much you value the seamless downloads, secure storage, and easy integration with Artisan.
It’s especially meaningful to know that the reliability of your account gives you peace of mind, no matter what changes with your devices. We’re also so glad you feel supported as part of our Canadian community, making sure all of our members feel included and valued is incredibly important to us.
We truly appreciate your kind words about our designers and are grateful to have you as part of the FOREVER family!
My lady was absolutely wonderful and…
My lady was absolutely wonderful and helped me so much!!!
7 March 2026
Reply from FOREVER
Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience and that our team member was able to help you so much.
We truly appreciate you taking the time to share your feedback and are so glad we could support you!
Ordering additional storage
Ordering additional storage was quick and easy. I do wish the price of digitization included the storage it takes to add items to your Forever account, but the peace of mind I get from having my memories preserved is priceless.
28 February 2026
Reply from FOREVER
Thank you so much for your thoughtful feedback! We’re glad to hear that ordering additional storage was quick and easy, and that you value the peace of mind that comes with preserving your memories.
We also appreciate your input regarding storage and digitization pricing it’s helpful insight, and we’ll be sure to share it with our team.
Thank you again for choosing FOREVER to protect what matters most!
Email promotions
Email promotions, emails from contact person, timely service, secure packaging
26 February 2026
Reply from FOREVER
Thank you so much for your feedback! We’re glad to hear that you’ve had a positive experience with our email promotions, communication from your contact person, timely service, and secure packaging.
We truly appreciate you taking the time to share your experience and are grateful for your continued support!
Top Notch!
Many things were great! First of all, it was on sale (paying in Canadian dollars costs us much more), quality of book is excellent and speed of shipment was wonderful.
6 March 2026
Reply from FOREVER
Thank you for your wonderful review!
We’re so glad you were able to take advantage of the sale and that you’re happy with the book quality and quick shipping. We truly appreciate your support of FOREVER!
Easy to import the digital…
Easy to import the digital embellishments for our grandsons graduation book!
6 March 2026
Reply from FOREVER
Thank you for your review!
We’re so glad it was easy to import the digital embellishments and create such a special graduation book. Thank you for choosing FOREVER!
Shipping was great
Shipping was great. I was expecting the product about 1 week later than when it was received. Very grateful since it was an invitation. The finished product was extremely nice.
26 February 2026
Reply from FOREVER
Thank you for your review!
We’re so glad your order arrived earlier than expected and that you were happy with the finished product. Thank you for choosing FOREVER!
Funeral slideshow from Forever
I loaded all of my parents pictures to Forever and divided all the pictures into albums for each member of the family several years ago.My brother died last week and it was very easy to load the 300 pictures I had of him into a slideshow for the funeral. Couldn't have done it without my Forever account.
14 March 2026
Reply from FOREVER
Thank you for sharing this with us, and we’re very sorry for your loss.
We’re honored that your FOREVER account helped you gather those special memories and create a meaningful slideshow to celebrate your brother’s life. Our thoughts are with you and your family during this difficult time.
It was relatively easy to create the…
It was relatively easy to create the planner I wanted
6 March 2026
Reply from FOREVER
Thank you for your review!
We’re so glad it was easy to create the planner you wanted. Thank you for choosing FOREVER!
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