Focus Finsure Reviews 

157
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, approachable, and always ready to assist, making the entire process smooth and stress-free. Many highlight the exceptional customer service, noting the team's professionalism, clear explanations, and dedication to guiding them through every step. Reviewers are particularly impressed with the quick response times and the overall efficient user experience, often leading to swift approvals and successful outcomes. People frequently recommend their services, especially for first-time buyers, due to the supportive and knowledgeable approach that simplifies complex procedures.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and genuine care... See more

Service

Users describe positive interactions with service, highlighting the professionalism, honesty, and patience of... See more

Customer service

Clients share positive opinions on customer service, highlighting the professionalism, kindness, and genuine... See more

Response time

Customers had positive experiences with response times, highlighting the promptness and efficiency of the... See more

User experience

Reviewers mention positive feedback about their user experience, describing it as simple, smooth, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Focus finsure group helped us for the mortgage and insurance of our new home. We are satisfied with their services. The employees are approachable and cleared all our doubts . All our paperwork was d... See more

Company replied

Rated 5 out of 5 stars

I would like to sincerely thank Focus Finsure for helping me achieve my dream of owning a home. Their expert mortgage advice and guidance made the entire process smooth and stress-free. What trul... See more

Company replied

Rated 5 out of 5 stars

Hi , Myself Lijo Devasia . Had a good experience with Focus Finsure . Excellent team supporting staffs for the customers . Keep the momentum go like this . All the best Focus Finsure . Wi... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with my mortgage advisor Mr. Shijo and the team Focus Finsure. During the process of buying our new home as first time buyer they were incredibly helpful for the whole pro... See more

Company replied


Company details

  1. Mortgage Broker
  2. Life Insurance Agency

Written by the company

We are committed to providing our clients with the best rates, fast responses, and excellent customer care. Your satisfaction is our priority!


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(157)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing team

Taken 3 mortgages with them, will not ask millions of paper works. Aswath has great knowledge about the different kinds of products and its technicalities. Highly recommended firm. 10 star to Aswath.

4 July 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you for your great feedback! We're thrilled to hear you’re happy with our service and team.

Rated 5 out of 5 stars

Highly Recommend

Shijo, Aswajith & Keziya,
I'd like to express my sincere gratitude for your invaluable mortgage advice. Your expertise and guidance throughout the process were instrumental in helping me secure the best possible loan for my needs.I truly appreciate your professionalism and attentiveness.
Thanks to your guidance, I feel confident and secure about my mortgage decision. I highly recommend Shijo's mortgage services to anyone seeking expert advice and a smooth loan process.

Once again thank you for getting my first home in UK.

2 July 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you for your valuable feedback Nivil

Rated 5 out of 5 stars

Excellence

I got an outstanding and immediate help and guidance from the team..
Thank you so much for making my dream a reality....

7 June 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure


Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Really fast and reliable. always on the other side of my phone call to support me. Its been a wonderful experience of our home purchase with shijo and team especially Kesia. Hats off to focus finsure team. Thank you

21 June 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Shijo, Kezia, and the team – it was our pleasure to support you through your home purchase!

Rated 5 out of 5 stars

Excellent advice and work

Excellent advice and work
Anytime approachable

21 June 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you for your feedback! We’re glad to hear you’re happy with the advice and support, and we’re always here to help!

Rated 5 out of 5 stars

We got very good support and guidance…

We got very good support and guidance at each and every stages of our home buying journey. Their professionalism and patience are really commendable. Sure I will recommend this firm to my friends. Our sincere thanks Shijo and the entire team.

11 June 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you for your kind words! We’re so glad to hear that Shijo and the team were able to support you throughout your home buying journey, and we truly appreciate your recommendation. Best wishes in your new home!

Rated 5 out of 5 stars

I recently utilised Focus Finsure for…

I recently utilised Focus Finsure for my mortgage needs, and I must say, their service exceeded my expectations. From the transparent communication to the seamless process, they demonstrated professionalism and efficiency. The team's expertise made the entire experience stress-free, and I highly recommend their excellent mortgage service. Big thanks to Shijo, Aswajith and team.

2 February 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback Sachin

Rated 5 out of 5 stars

“I have been doing business with the…

“I have been doing business with the Focus Finsure for the last few years now. They have always provided me with great service and attention, and consistently exceed my expectations. Mr Shijo gave me the pros and cons of every option we discussed, and was always open to running multiple scenarios for me.
Thank you and continue with your great work. All the very best to you and your team.

4 March 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you for your continued trust and kind words – we’re thrilled to have exceeded your expectations and look forward to continuing to support you in the future!

Rated 5 out of 5 stars

Thank you team for your support

Thank you team for your support. You were really helpful in this entire process

28 May 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you for your kind words! We’re so glad we could support you throughout the process – it was a pleasure helping you!

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Focus Finsure and their outstanding mortgage advisor, Shijo Joseph, and I couldn't be more satisfied with the experience. From start to finish, Shijo demonstrated exceptional professionalism, expertise, and a genuine commitment to securing the best possible mortgage terms for me.

Shijo's knowledge of the mortgage industry is unparalleled. He took the time to understand my financial situation, patiently explained all my options, and guided me through every step of the process with clarity and confidence. His attention to detail and thoroughness ensured that there were no surprises along the way, making the entire process smooth and stress-free.

What truly sets Shijo apart is his dedication to customer service. He was always accessible, promptly returning calls and emails, and addressing all my concerns with a reassuring and friendly demeanor. His personalized approach made me feel valued as a client and gave me the confidence that I was in the best hands possible.

Thanks to Shijo and Focus Finsure, I secured a fantastic mortgage rate and terms that exceeded my expectations. I highly recommend Shijo Joseph and Focus Finsure to anyone in need of mortgage services. Their expertise, professionalism, and commitment to client satisfaction are truly unmatched. Five star all the way!

3 February 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you for your wonderful review! We're thrilled to hear that Shijo's expertise and personalized approach made the process smooth and stress-free. Your recommendation means a lot to us, and we’re glad we could help you secure great terms. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

I am very happy with the advice

I am very happy with the advice, help and support that I have received with remortgaging my house. Thank you all very much indeed.

23 April 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you for your kind words! We're glad to hear you're happy with the support during your remortgage. It was our pleasure to assist you!

Rated 5 out of 5 stars

Best Mortgage advisor

They helped me to get mortgage for the first time buyer , Team is fast and accurate in Thier works .

11 January 2024
Focus Finsure logo

Reply from Focus Finsure

Thank you for your great feedback! We're thrilled to have helped you as a first-time buyer and appreciate your recognition of our team's efficiency and accuracy.

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