Focus Finsure Reviews 

157
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, approachable, and always ready to assist, making the entire process smooth and stress-free. Many highlight the exceptional customer service, noting the team's professionalism, clear explanations, and dedication to guiding them through every step. Reviewers are particularly impressed with the quick response times and the overall efficient user experience, often leading to swift approvals and successful outcomes. People frequently recommend their services, especially for first-time buyers, due to the supportive and knowledgeable approach that simplifies complex procedures.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and genuine care... See more

Service

Users describe positive interactions with service, highlighting the professionalism, honesty, and patience of... See more

Customer service

Clients share positive opinions on customer service, highlighting the professionalism, kindness, and genuine... See more

Response time

Customers had positive experiences with response times, highlighting the promptness and efficiency of the... See more

User experience

Reviewers mention positive feedback about their user experience, describing it as simple, smooth, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Focus finsure group helped us for the mortgage and insurance of our new home. We are satisfied with their services. The employees are approachable and cleared all our doubts . All our paperwork was d... See more

Company replied

Rated 5 out of 5 stars

I would like to sincerely thank Focus Finsure for helping me achieve my dream of owning a home. Their expert mortgage advice and guidance made the entire process smooth and stress-free. What trul... See more

Company replied

Rated 5 out of 5 stars

Hi , Myself Lijo Devasia . Had a good experience with Focus Finsure . Excellent team supporting staffs for the customers . Keep the momentum go like this . All the best Focus Finsure . Wi... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with my mortgage advisor Mr. Shijo and the team Focus Finsure. During the process of buying our new home as first time buyer they were incredibly helpful for the whole pro... See more

Company replied


Company details

  1. Mortgage Broker
  2. Life Insurance Agency

Written by the company

We are committed to providing our clients with the best rates, fast responses, and excellent customer care. Your satisfaction is our priority!


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(157)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly satisfied!

Excellent experience and always available at all times to explain and help us throughout this process.
Highly satisfied and recommended

14 November 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you Siby for your fantastic review. Our team works hard to provide exceptional service,and it's wonderful to know that we met your expectations.Looking forward to seeing you again!

Rated 5 out of 5 stars

Quality service delivery!!

Quality service delivery!!
Provided best advice, clear information and various options when we were confused after discussions with various mortgage advisors. We almost dropped the plan of buying a house and were about to wait a couple more years because of high deposit requirements as we were new to Uk. Mrs Monie Shijo, provided clearer understanding of various options and helped us secure mortgage with lower deposits and best interest rates.
The team didn't charge anything for their service where other advisors provided quotes with a high service charge.

Helped us secure home and life insurance as well!!!

Highly recommend to all those who require a mortgage advisor.

8 November 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Hi Rakesh,
Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you are happy with our service. Your satisfaction is our top priority, and it's wonderful to know that we could exceed your expectations.
We look forward to continuing to provide you with outstanding service in the future.If there's anything more we can do for you,please don't hesitate to reach out!
Warm regards
Focus Finsure Ltd Team

Rated 5 out of 5 stars

Excellent service throughout the…

Excellent service throughout the process!!
Focus finsure helped us to fulfill our dreams of owning a house. The team of focus finsure especially Mrs Monie, guided us in understanding mortgage options, securing a mortgage for us and for guiding us throughout the process from step one . As first time buyers, our experience couldn’t have been a more positive one. She proactively revised our mortgage offer when the interest rate lowered and helped us secure the best rate possible.
Being an international citizen, when we thought of buying a house, we were unsure whether we were eligible for a mortgage or whether we required a huge deposit.
The team helped us to understand various options with low initial deposits.

Ms Monie also guided us for securing home insurance and life insurance.

I’ll be sure to recommend you to anyone whom I may know requiring a mortgage adviser and I’ll be sure to get in touch with focus finsure when we come to re-mortgage in a couple of years.

7 November 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your fantastic review! We’re thrilled to hear that Mrs. Monie and the team at Focus Finsure helped you navigate the mortgage process and achieve your dream of homeownership. It’s great to know we could guide you through the options and offer support every step of the way.

We truly appreciate your trust and look forward to assisting you again in the future. Thanks again for choosing us and for your kind recommendations!

Rated 5 out of 5 stars

Excellent service

Excellent service, Brought a house recently, staff was very helpful. Highly recommend focus.

10 October 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

Excellent service

Excellent service, customer support and friendly staff. Had a mortgage advice, highly appreciated and recommended their services

31 July 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your great review – we’re so glad we could help with your home purchase!

Rated 5 out of 5 stars

They were so helpful throughout the…

They were so helpful throughout the process and the staffs were so supportive.I am so thankful to focus finsure .They are so supportive and helpful.Their explanations were so clear and they are uptodate with the entire processing.

29 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your kind words! We're thrilled to hear that our team was supportive and provided clear, up-to-date guidance throughout the process. We appreciate your trust in Focus Finsure!

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with the Focus Finsure mortgage team, and I can’t say enough good things about my experience. From start to finish, they provided exceptional service and support throughout the entire mortgage process.

Right from the initial consultation, their team was incredibly knowledgeable and attentive. They took the time to understand my financial situation and homeownership goals, which made me feel confident that they had my best interests at heart. Their transparent communication and prompt responses to all my questions helped demystify the mortgage process and made me feel at ease.

What really stood out was their commitment to finding the best mortgage solution for me. They explored various options, explained the pros and cons of each, and helped me make an informed decision. Their attention to detail ensured that I got a great rate and favorable terms.

The entire process was smooth and stress-free, thanks to their professional handling of all the paperwork and deadlines. I never felt overwhelmed because they guided me through each step with patience and clarity.

Overall, the Focus Finsure mortgage team exceeded my expectations and provided a top-notch experience. I highly recommend them to anyone looking for reliable, efficient, and personalized mortgage services. Thank you to the team for making this significant milestone in my life so seamless and positive!

17 September 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback Jijil

Rated 5 out of 5 stars

Best mortgage advisor ever who doesn't charge a single penny

We had two mortgage applications done from them and we had amazing experiences with both the applications. Ash was so good in explaining everything prior to applications so that we were able to submit all the documents on time and we received the mortgage offer within few weeks and when the mortgage rates reduced, he re applied them and provided us with amended offer with no cost at all for all the amazing services he provided. It is very hard to find mortgage advisors like Ash who always goes above ans beyond to give you best deal for no cost whatsoever. We recommend him to all the friends, family and anyone who is in need to mortgage for the first family home or buy to let investments.

1 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

I have approached Focus finsure…

I have approached Focus finsure recently and they were amazing. They are ready to listen ,assess our requirements and advise accordingly. They have given priority to our requests and always ready to try different options at request. Gopika has been fantastic, always approachable,ready to clarify doubts,all through our process and done a great job.

23 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

Outstanding experience

I would like to extend my heartfelt thanks to Shijo and the entire team for their unwavering support and professionalism throughout the entire process of my remortgage and the purchase of my new home.

I would like to give special recognition to Aswajith, who not only demonstrated exceptional knowledge and resourcefulness but also proved to be an outstanding listener and a supportive friend. His positive attitude made the entire process remarkably smooth and stress-free, especially compared to my previous mortgage experiences.

I highly recommend their services.

13 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your positive feedback

Rated 5 out of 5 stars

My review

They were so helpful. Thay were kind to us . Worked well at Everytime

12 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your positive feedback

Rated 4 out of 5 stars

The experience we hade

They were helping us at any situation. I love there team work . They have a positive attitude at everything.

12 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

We have contacted Focus Finsure…

We have contacted Focus Finsure recommended from one of our friend was so helpful. They advised as what we should do about the complicated paperwork. Once all sorted it was a quick service and fast response for our enquiries and was stress free.Highly recommended

12 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

Highly recommended mortgage service

Highly recommended mortgage services. Excellent team, with clear communication from the beginning. They respond quickly to any doubts or clarifications. Thanks Focusfinsure for all the help.

22 July 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your kind words! We're so glad to hear you're happy with our service and staff. We truly appreciate your feedback!

Rated 5 out of 5 stars

Very frendly and helpful team

Very frendly and helpful team.
I was able to get good mortgage offer with forcus finsure.
And 5 stars to aswajith for all his effort and customer service.

5 July 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your kind words! We're so glad to hear you're happy with our service and staff. We truly appreciate your feedback!

Rated 5 out of 5 stars

I wanted to express my gratitude for…

I wanted to express my gratitude for your help and support which you provided for us . Really appreciated . You have excellent services in your company with supportive team ( Focus Finsure) . Thanks

10 July 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your great feedback! We're thrilled to hear you’re happy with our service and team.

Rated 5 out of 5 stars

Appreciation for the company and staffs

I am so happy to be with Focus Finsure .
They are excellent in their jobs, well explained about all details and approachable in anytime., especially Shijo, Moni, Aneena and all other staffs are so cooperative and I like to continue my mortgage process with Focus Finsure.

10 July 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you for your kind words! We're thrilled to hear you’re happy with our team, and we look forward to continuing to assist you throughout your mortgage journey.

Rated 5 out of 5 stars

Thank you team Focus Finsure…

From the day we started with focus finsure we were guided by 2 friendly staff Mathew and Aswajith who were so dedicated, trustworthy and hardworking.
We were not at all knowledgeable about the mortgage.They guided us through out for getting us maximum mortgage amount with best interest rate.The main thing I need to appreciate is their immediate response for our request without any time delays.

Thank you Focus finsure

5 July 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

One of my friend she introduce shijo

One of my friend she introduce shijo. He is really helpuful man and advice as alot things and hes always attend the call and happy to talk & answererd even small doubts.Finally we got a house.I will definitly suggest everyone to go through him..

4 July 2024
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you! We're so glad you're happy with our service. We appreciate your feedback!

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