Omac Group - Sri Lanka - United Kingdom Reviews 

30
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I am writing to express my appreciation for the excellent service you provided. Your team has been incredibly friendly and helpful, always striving to find the best fares while maintaining transpare... See more

Rated 5 out of 5 stars

Have been using Omac Group for few years, very happy with their service. Unbeatable prices, very good customer service, after sales care etc.. Unlike some other travel agents, Omac Group is very h... See more

Company replied

Rated 5 out of 5 stars

It’s been my second time booking with Omac Group. Just the easiest and smoothest experience you can get. The prices are quite reasonable as well. Received great customer care from Omar. A great help h... See more

Rated 5 out of 5 stars

Fast and easy and knew the final price up front. The staff were very friendly, competent and had great customer service. large selection of tickets at good prices. Smooth easy purchase. Thank you,... See more

Company replied

Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

OMAC Group Ltd is a UK-based travel company with a strong foundation and global outlook. Originally established in 2016 as Omac Travels and officially incorporated in 2023, we have grown into a trusted provider of tailored travel solutions for both leisure and business clients. With our headquarters in Sri Lanka and expanding operations in the UK, we are committed to delivering exceptional, seamless, and personalized travel experiences. At OMAC Group Ltd, our core focus lies in understanding the unique needs of our customers. Whether you are planning a corporate trip, a family holiday, or an adventure getaway, we combine expertise and reliability to ensure every aspect of your journey is handled with precision and care. Our dedication to quality service and client satisfaction drives us as we expand our presence in the competitive UK market. We take pride in building strong, long-term relationships with our clients and partners while continuously evolving to meet the demands of the global travel industry. As we grow, our focus remains on setting new benchmarks for professionalism, trust, and excellence. For travelers seeking a dependable, customer-focused partner, OMAC Group Ltd is your gateway to the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.7

All reviews

(30)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Best fare and transparent

I am writing to express my appreciation for the excellent service you provided. Your team has been incredibly friendly and helpful, always striving to find the best fares while maintaining transparency and offering flexible date options to help reduce costs.

Although you are new to the industry, the level of professionalism and service suggests you have been in business for years. This was my first time using your services, but I can assure you it will not be the last. I will definitely recommend OMAC to others and wish you all the best for your continued growth and prosperity.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service fast and easy!

21 February 2026
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Very easy to communicate and recieved…

Very easy to communicate and recieved good prices from OMAC Group. Looking forward to booking again.

13 February 2026
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Omar was very helpful and quick with…

Omar was very helpful and quick with finding us the right fligjts

12 January 2026
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Friendly &efficient.

Very friendly team and very good customer service always available to book your holidays and flights quick and efficiently.

25 December 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Very good customer service and…

Very good customer service and reasonable price and the staff member was amazing

27 December 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Very supportive staffs

Very supportive staffs, they did easy arrangements till I entered the flight ✈️... keep it up guy's...

22 December 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Customer service is very good

Customer service is very good, arranged is everything for our transit flight, five star accommodation and transportation.
We really had a good time and service was great.
We will use them again

18 December 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Very good customer service

Very good customer service
And reasonable price

20 November 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

The process was just amazing

The process was just amazing. From the beginning he would be giving us the best service. Following up with us on price updates, updating us as to how far in the process we are. And one thing for sure, I’ve never had such an experience from another travel agency.

Most travel agencies say that they are providing you with the best price but there seems to be an ulterior motive to have their commission maximised at the same time. But they are not like that, even when dates are finalised and flights are looked into, if at last minute there is a better option and something that is cheaper, we would be updated and asked if we want to stay with our current choice or move to the new one.

Once you have booked with them you will understand that everything I have said about them is an understatement to the service you will receive

4 November 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Good prices and great support

Fast and easy and knew the final price up front. The staff were very friendly, competent and had great customer service. large selection of tickets at good prices.
Smooth easy purchase. Thank you,
Happy to be experiencing your professional service

24 October 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service with reliable people…They get the best deal available. Highly recommend

20 August 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Top Notch Service. Highly Recommend

Excellent Service. Great advice and backs it up with competitive price. Quick response and great after sales services too. Highly Recommend using Omac for ticketing and holiday packages

2 July 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Great service

Great service

7 August 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

Rated 5 out of 5 stars

Great service and very helpful

Great service and very helpful

7 July 2025
Unprompted review
Omac Group - Sri Lanka - United Kingdom logo

Reply from Omac Group - Sri Lanka - United Kingdom

Thank you so much! Happy to hear you were satisfied with the service and got the best deal. Always here to help!

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