The Swiss Holiday Company Reviews 28

We’ve booked several holidays through the Swiss Holiday Company. The booking staff are always very helpful and knowledgeable. In the past they’ve made alternative arrangements for ongoing travel and accommodation when our outbound flight was cancelled. I thoroughly recommend this company and will always use them to book holidays in Switzerland.

Have used Swiss holiday company twice , most recently in December last year . Both holidays were superb , some of the most enjoyable and interesting of their type
On both occasions we explained what we wanted and arrived at excellent itineraries. Would recommend to anyone planning a holiday to Switzerland, I suggest anyone goes to Zermatt in December , magical

Good communication. Nice touch with a documentation wallet. Precise instructions for train transfers. Very good telephone manner & helpful with queries.

Switzerland was on my "Bucket List" for a long time , especially the Glacier Express. I told them the locations I wanted and the Swiss holiday Company got me exactly what I needed. Was even able to fit in a few more train journeys. They answered every e-mail query I sent. I had excellent seats on the Glacier Express. Paperwork for the holiday arrived in plenty of time and everything went smoothly. They booked everything for us. Not a single hitch. The hotels they recommended were spot-on. If I ever get back to Switzerland I will use this company again.

I've used SHC a few times times and know others who have done so too. A very good service and have already booked another trip with them.

We had a fantastic holiday to Interlaken this year (2025), fully tailored to our requests by The Swiss Holiday Company. They took all the hard work out of sourcing a great Hotel at an affordable price. Everything was organized for us in our holiday pack provided with lots of information for the region including an activities map which we found brilliant. If you are considering a holiday in Switzerland then I can't recommend highly enough The Swiss Holiday Co.

So glad I found this company, Switzerland has been on my bucket list for a long time but as we are not seasoned travellers didn’t have a clue where to start. Phoned the Swiss holiday company told them what I was looking for and they did not disappoint. Hotel recommendation was excellent, train and travel advice spot on, I explained I have a medical condition and they told the airline, saved us so much stress and even when we phoned up they were so helpful on the phone.

The company listens to your requirements and then acts on them instead of selling you just the ready made package. They always seem to answer phone calls quickly and send a detailed itinerary. When having trouble accessing boarding passes for the flight home we rang them from Switzerland, they obtained the passes for us and e- mailed them, making our journey home straightforward.
Would recommend them to anyone wanting to visit the beautiful country of Switzerland.

Outstanding customer service. I have booked with Swiss Travel over 5 separate occasions. Consistently high standards of accommodation and hospitality, and seamless travel arrangements. They really know Switzerland! Thank you :)

A very pleasant company to deal with and their personal service suited my personal circumstances ideally.

My holiday was tailored to my requirments. Good communication. Excellent hotel booked

An excellent company, who always values their customers. They are extremely efficient with great attention to detail. Their attitude towards us has always been polite and friendly and thorough. Where problems outside their control have occurred, ( e.g. Covid, Hip replacement) there has always been excellent advice and assistance given.

Good choice of locations and hotels. Staff friendly and helpful. All the arrangements worked out meaning it was a very enjoyable experience. It is the first time we have used them but hopefully not the last.

I have used this company for several years and have always received excellent service from friendly staff. I would highly recommend them for anyone considering a holiday in Switzerland .

We had a 2 centre holiday, Zermatt and St. Moritz with travel between them on the Glacier Express. Both hotels were clean and comfortable in good locations and the Glacier Express was excellent.
We also had a 1st Class Rail Pass, making several train journeys including to and from airports. Swiss trains really do always run on time.
Swiss Holiday Company planned our itinerary perfectly and gave us plenty of information to make our holiday a success.
We thoroughly enjoyed the whole experience, we loved Switzerland, so scenic, and the Glacier Express Excellence Class was the highlight.
Would definitely use Swiss Holiday again.

From start to finish this company did everything to make our holiday enjoyable and met all our expectations and more. I enjoyed customising our stay with no pressure and honest information on costs and whether to include meals or not, so we were able to tailor what we wanted compare costs and readjust. Great information pre holiday on tickets, train times, platforms, information on each place/hotel. The holiday was excellent and their choice of hotels in Weggis, Interlaken and Montreux were brilliant. The swiss card was brilliant for all our transport needs. Flights arranged when we wanted from London City our airport of choice. Overall a great experience.

My first time with the Swiss Holiday Company and they were impressive. Recommending an upgrade to a 1st class travel pass made our travels by train and boat extremely enjoyable and well worth the money. The buses and cable cars were very good too. Our hotels were centrally located and offered all that we wanted. I would certainly recommend the company.

The Swiss Holiday Company puts its expertise at your service, to deliver great value holidays with everything taken care of. They took our ideas, requirements, dates and preferred locations and created a tailor-made three-location holiday, which we were able to fine tune. All the arrangements worked perfectly, including two great rail journeys. So much better than trying to make a package holiday fit.

We were really impressed with all the arrangements for our recent holiday to Switzerland. The Swiss holiday company could not have done a better job. They listened to what we wanted, put together a plan, booked everything and gave us a detailed itinerary so that we could relax and enjoy ourselves. The pack of information we received was great. It contained everything we needed including our rail passes, seat reservations and maps to find the hotels all of which were easy walking distance from each of the stations. Great company. Highly recommend.

Personal service, tailored to what we wanted. Couldn't have been easier!