Flower Station Reviews 

My daughter purchased me a bunch of flowers a large bunch so would not have been cheap from flower station North London the flowers were not fresh at all the roses when you touch the area to test freshness was super soft the other flowers wilting and darkening in colour. These flowers should not have been sold for purchase. I’ll never use them again.

I purchased some flowers to be delivered to a colleague. The stated if orders were received before 3pm, they would be delivered the next day. Sadly that wasnt the case at all, they were actually delivered the following week!!! They never even bothered to get in touch to let me know what had happened. Instead, I had to ring the recipient, expecting that she had received the flowers, only to be told that nothing had arrived, thus totally ruining the surprise.
When I emailed the company, as they had failed to contact me themselves to alert me of their error they proceeded to give me a terrible excuse that the courier wasn't given the address - Sorry! Then there were further delays to book another delivery. By which I had contacted my friend again, to ask if she had received anything, to which she hadn't.

I then emailed the company to I
pressed for some sort of financial resolution due to the delays, lack of communication from them, and me having to repeatedly ask my friend about the delivery. To my horror, they then said they had added a box of chocolates to the order. But they failed to ask whether this was an appropriate thing to do. Which it absolutely wasnt as my friend had just had a heart attack and had just come out of hospital. I was mortified, and then disturb my friend, Again, to apologise for the inconsiderate, thoughtless addition to the flowers.

I quickly sent an email to the company informing them of this massive error of judgement, they have failed yet again, to respond!

What if it were flowers for a funeral. Terrible communication, terrible thoughtlessness. Terrible customer service. Will never ever use againI purchased some flowers to be delivered to a colleague. The stated if orders were received before 3pm, they would be delivered the next day.
Sadly that was not the case at all, they were actually delivered the following week!!!
They never even bothered to get in touch to let me know what had happened. Instead, I had to ring the recipient, expecting that she had received the flowers, only to be told that nothing had arrived, thus totally ruining the surprise!
When I emailed the company, as they had failed to contact me themselves to alert me of their error, they proceeded to give me a terrible excuse that the courier wasn't given the address - Sorry! Then there were further delays to book another delivery, unbeknownst to me.
By which time I had contacted my friend again, to ask if she had received anything - she hadn't.

I then emailed the company to
pressed for some sort of financial resolution due to the delays, lack of communication, and for myself having to repeatedly ask my friend about the delivery.
To my horror, they said they had added a box of chocolates to the order, by way of compensation and the order couldn't be stopped. But they failed to ask whether this was an appropriate addition.
Which it absolutely wasnt as my friend had just had a heart attack and had just come out of hospital. I was mortified, so then had to disturb my friend yet again, to apologise for the inconsiderate, thoughtless addition to the flowers.

I quickly sent an email to the company informing them of this massive error of judgement, they have failed, yet again to respond!

What if it were flowers for a funeral and they stuck in a cheap box of chocolates to add insult to injury???
Terrible communication, terrible thoughtlessness. Terrible customer service. I will never ever use again!

The staff are so helpful. I don't know a great deal about flowers so I am glad that Erika was there to help

Very helpful staff, especially Antonella, who helped me pick out the flowers

Well after the confusion of recieving the wrong bouquet everything was quickly resolved, excellent customer service and beautiful Bouquet ....... Thankyou x

The bouquet looked very different to what was ordered and was a lot smaller than expected. The delivery was also a day late.

Be ware you won’t get the flower you order. I have bought a bouquet to celebrate my anniversary. The bouquet delivered was different in colours than the one purchased. Customer service claimed they do substitutions based on availability. I would like to get what I pay for or at very least be given the option to confirm whether or not I am happy with the proposed changes.

Get to customised my own bouquet and the staff was very helpful. Importantly the flowers are so pretty and freshly made on spot within short period of waiting. Thank you.

Iris served me today and she was so helpful!! Helped me arranged the most beautiful set of flowers i will definitely be returning to get her expertise in the very near future

My partner has been getting my flowers from the flower station for 5 years. They have some of the most gorgeous arrangements and the team are sooo lovely. I’m a biker and I wanted them to glam up my bike journey. They certainly did. They made stunning arrangements to suit my bike and helmet and support me for women empowering events. They’re a quality company and even better team 🤍💐

Ive been ordering flowers from flower station and absolutely love their service. If any issue ever arises, they are super prompt with their replies and always willing to help.
The flowers are always fresh and exceed my expectations.

The flowers are beautiful. Really pleased. Good value for money too. Can definitely recommend

Beautiful flowers

Sandra and antoniella

Very helpful 5stars

Antonella was great, the bouquet was amazing!

Antonella was very helpful and recommended me something really nice gave me perfect bunch of lovely flowers.

I had a fantastic experience with Flower Station From the moment I walked in, the shop smelled amazing and was beautifully arranged with fresh, vibrant blooms. The staff were friendly, knowledgeable, and helped me put together the perfect bouquet for a special occasion.

Friendly and efficient, they'll taylor your flowers to your liking.

Good easy working experience, very kind

My favorite flower shop i go there everytime i need a bouquet with quick turn around. Iris is so lovely and such an amazing florist. defo recommend this place!!!