Flower Station Reviews 

It was great a customer service from Shahid. Great services. I found him very polite and passionate for his work . He is great florist .

The service from shahid was fantastic we loved the flowers he made for us.the customer service should be like this. We will recommend our friends to visit here whenever they want flowers from London.
Thanks for your service

Beautifully made, exactly as the picture I showed and made the changes I requested. Packaging was also very elegant.

Manjit has been very accommodating and patient with our choice of flowers. Amazing service at midnight. Thank you so much.

Ordered only to be told that my london location was too far for same day delivery. They shouldn’t make this promise if they can’t meet it.

Really prompt service of the product ordered, which is a beautiful fragranced candle.

I ordered 2 bouquet of flowers for delivery today, valentine's day. They arrived on time and i saw photos of the actual flowers and they were beautiful.
I ordered from Canada and online.

Sent a rotten flower. Very very disappointed on a special occasion. Extortion and will never go again

I came in to buy flowers for my boyfriend for Valentine’s Day, and I was a little nervous about choosing the right bouquet. Even though it was a very busy time, Iris & moni💕and the owner were incredibly kind and patient with me. They really took the time to help, and the bouquet turned out absolutely beautiful. I’m so grateful for their care and professionalism. Highly recommend!

I ordered flowers online from the USA to be delivered to a family member in London, and the entire experience was seamless. The arrangement was absolutely beautiful — fresh, elegant, and thoughtfully put together.

The delivery was right on time, and the service was excellent from start to finish. It gave me so much peace of mind being able to trust a florist abroad with something so special. I highly recommend them for anyone sending flowers internationally!

Luxury bouquet delivered incomplete – refusal to honour consumer rights
I received a “luxury bouquet of 51 roses”. On delivery, two of the stems had no flower heads attached, despite being cleanly cut to the correct height.
I contacted the company immediately, within their stated time limits, and provided clear photographs. Rather than arranging a replacement or refund, the company suggested the damage may have occurred during delivery and later argued that fresh flowers are exempt from full consumer protection because they are perishable.
They relied on the Consumer Contracts Regulations 2013 to refuse a full refund, despite the issue being a defect present at delivery and the order not matching its description. They also attempted to impose a pro-rata refund, which I did not accept.
This approach contradicts both the Consumer Rights Act 2015 and the company’s own published policy, which states that mistakes notified promptly with photos will be replaced at their cost.
The issue here is not a minor quality dispute, but how the company responds when a clear problem is raised. Based on my experience, I would advise caution when ordering high-value bouquets for special occasions.

Lovely flowers. Delivered very quick and packaged very well!

Great service! Delivered as scheduled. The flowers and arrangement were beautiful. Bright and happy colors. There was a bit of mix up with the vase but it was sorted promptly. Much appreciated. Thank you.

Absolutely beautiful flowers every time. I only use Flower Station. Beautifully packaged as well and always delivered with care.

Thank you for your service! I ordered an orchidea flower for my sister s birthday. The staff is marvelous. They emailed me every detail about the order because i live abroad. I suggest to all to order here.

Excellent service from Shahid, was very helpful and selecting a vibrant display which studying

I ordered online the day before for birthday gift. I received email at 10.13am to say my flowers have been freshly made and a driver has been assigned to deliver them. I saw the van on the map and let my family know the flowers were coming soon.
Then the van disappeared off the map and then nothing until another email came at 4.30pm to say exactly the same as the earlier email.
I emailed the helpline for them to say the driver phoned in sick and very sorry. The flowers were finally delivered at 7pm that day which the birthday was nearly over. They said on the website that deliveries are upto 8pm but should have updated me about the driver as my family kept waiting most of the day after the earlier email.
I would go direct with a shop next time and not online.

Flower Station was recommended to us by a local business for an event we were hosting, and they exceeded expectations. Their team was incredibly supportive, offering thoughtful guidance on the décor throughout the planning process. The floral arrangements were beautiful, we highly recommend Flower Station for an event.

Beautiful and on time.

Flowers were really great ... Thanks!