Flowers 4 Hours Reviews 139

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, citing issues with delayed deliveries, orders not arriving at all, and a lack of communication regarding delivery status. Customers also reported significant problems with their orders, including incorrect items, missing components, and flowers arriving in poor condition. The customer service was frequently criticized for being unresponsive, unhelpful, and difficult to reach, with many experiencing ignored calls and emails, and reliance on AI bots. Some people also felt that the product received was not as advertised, with flowers looking different from pictures or being of low quality. However, a few other people also felt that the flowers exceeded their expectations, were beautiful, and delivered on time as promised.

What people talk about most

Delivery service

People report negative experiences with delivery service. Many customers experienced significant delays, with... See more

Order

Customers consistently express strong dissatisfaction with their orders. Many report that orders, especially... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers express significant disappointment,... See more

Customer service

Reviewers consistently express dissatisfaction with customer service. Many consumers report difficulties... See more

Customer communications

Consumers find contact to be a frustrating experience. Many reviewers report difficulties reaching a human... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Scam warning. Avoid this company. I paid on Valentine’s Day and received nothing until today (Feb 19). Calls are ignored or disconnected, and emails get no response. The company uses two differe... See more

Rated 1 out of 5 stars

Flowersin4hours has, imo, a business model that is designed to take your money and, in return, gives you no possible way to confirm delivery. Their phone number is a constant busy signal, they do not... See more

Rated 1 out of 5 stars

Worstttt experience.probably wont recommend anyone. Complete flase advertisement and clearly they dont deliver as per the advertisement .Flew all the way from australia to surprise my wife for anniver... See more

Rated 1 out of 5 stars

They advertise same day delivery and their name is Flowers in 4 hours. Feels like complete false advertising. I ordered a setup, paid extra for same day shipping, and I have had 0 updates.... See more


1.2

Bad

TrustScore 1 out of 5

139 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered flowers for my mother in low…

Ordered flowers for my mother in low from here ONLY because it said it would deliver in 4 hours or less. What a scam! Now they won’t be there until 2 days later!
I requested a refund, but I doubt they’ll do that. I just hope the flowers are nice.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't order if you want delivery as promised

Ordered in morning for delivery that day for my sister's birthday. At end of day, still nothing delivered. Reached out to customer service said they couldn't deliver that day. I asked to cancel the order and they said they couldn't cancel because they assigned it for delivery the next day. I told them no one would be home the next day for delivery so I didn't want the flowers. A complete scam. Do not order from them.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Wrong flowers with no update

Placed an order on 12/2/2025 for a Merry Grinchmas Flower Tree and what was delivered was white roses, I declined the delivery and was promised via phone call and email that my order would be delivered the next day, I've tried numerous times to call and email with no response, here it is 3 days later and nothing. DO NOT expect good customer service or a correct order from them

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Worstttt experience.probably wont…

Worstttt experience.probably wont recommend anyone. Complete flase advertisement and clearly they dont deliver as per the advertisement .Flew all the way from australia to surprise my wife for anniversary .been tracking flower all day on the app which said out for delivery and at 8 pm evening i get an email saying out of flowers.here i am on anniversary night without flowers and gift..

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't be full by the name of the business “flowers in 4 hrs.”

“I ordered birthday flowers for my 87-year-old mother-in-law who lives alone, and I paid $93 USD expecting same-day or next-day delivery. After placing the order, I called to confirm, and they told me she won’t receive the flowers until Thursday, which is completely unacceptable. This ruined the purpose of the gift. There was no transparency about delays, and no effort to fix the issue. Very disappointing experience. I do not recommend this service.”

19 November 2025
Unprompted review
Rated 1 out of 5 stars

They advertise same day delivery and…

They advertise same day delivery and their name is Flowers in 4 hours. Feels like complete false advertising.

I ordered a setup, paid extra for same day shipping, and I have had 0 updates.

The chat feature is useless AI prompts and they have no weekend support.

They then get back to me under another company name saying they can't deliver until 3 days later due to stock issues.

They should have something showing what is available for same day if they don't have stock.

Overall bad experience.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

About to cry

About to cry.

This company is a total scam, but is good at hiding all the honest reviews having the same experience as mine. Paid nearly $200 and ordered a day before for delivery only a few miles away. Flowers never arrived in the incredibly large time window they gave me and still haven't arrived as I am typing this review.

They overcharge you and don't deliver on their promise. PLEASE DON'T EVER USE THEM, and make sure everyone in your life knows to do the same.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Classic if "I could give no stars

Classic if "I could give no stars, that would be too many" situation here. I wish I had read the reviews ahead of ordering. Absolutely terrible. AI customer service only. In a nutshell, do NOT expect to get ANY flowers in any number of hours or days. Refund expectations, well plan to lose that too.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. I ordered flowers for my sister's funeral. First I get an email that says delivery won't be later than the date I had selected. Then I get another delaying delivery by 3 days. I got in touch with their customer service (a bot) that said it would try and get my flowers delivered on the correct day then I didn't hear anything. Contacted them again for cancellation and a refund as they missed the funeral. I could have ordered elsewhere. And I get an email saying they apologize. Well that's great, makes not being able to send flowers all better. AVOID THIS COMPANY LIKE THE PLAGUE

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Delivered much later than the shop…

Delivered much later than the shop hours and later than promised time frame. They delivered in more than 13 hours and not the promised 4 hours. They claimed they left the flowers outside the door and took a picture of the flowers delivered. Just based on this, they refused to give refund. Only they claimed the flowers delivered. No one received it. No one saw the flowers. Everyone in the shop left already.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I absolutely…

If I could give 0 stars I absolutely would. I ordered a plant called Merry Grinchmas for a dear friend’s birthday with Balloons, and a free card. I ordered them the day before I wanted them delivered. They say “4 hours” but if you want them delivered before 1pm you have to pay extra. Otherwise it is between 8am - 6pm.
I got confirmation of my order, and expected them to be delivered in a timely manner considering I tipped.
They were not.
Not only were they delivered without even providing an email to advise as promised, IT WAS THE WRONG ORDER. No ballon’s, the “free card” was printed out on receipt paper, and a bouquet of flowers that I could have bought at fry’s, which my friend was allergic to.
When I reached out to their customer service they took 3 days to get back to me, and when they did I was only offered a 15% refund. I told them this was unacceptable, and would like the correct order to be delivered.
They told me that there was an issue with the stock of the plant, so their designers made a decision to put together a bouquet.
I was NEVER notified of this change, and if I was I would have told them to refund my money.
After my second call they offered me 30% of a refund.
Once again I said that’s unacceptable. Someone should have reached out to me to advise of the issue with the order, and requested a callback from upper management.
The same customer service agent called me back in minutes, and offered me a 50% refund.
I refused, and said management needs to call me before I leave a bad review.
No call from upper management, I am out $72, and my friend did not receive the gift I intended to give her.
I’m so upset about this, and they don’t care.
If you can’t fulfill an order, you should be calling the customer to offer something similar, or a full refund.
It’s ridiculous to think that someone would be ok with a partial refund when the order was not fulfilled. This was the companies mistake. Not mine.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST Flowers in 4 Hours with your money

I ordered a plant for my daughter and paid almost $100 for it. She got a cheap arrangement of 8 old roses in a cheap vase and a bow that looks like it was made by a 4 year old. When I called they said they would fix it, nothing happened. So I called again today to be told they would refund 30% of the price!! So they charged me $70 for 8 flowers. Disgraceful, then the customer service agent hung up on me.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid 100% , cannot fulfill what they advertise

I paid $296 for a large sympathy arrangement to be delivered to the family of a recently deceased employee of our company.

They delayed the order a day and then another day, and then emailed me to say that they are putting together an equally beautiful arrangement because the one I chose is not available. Why advertise it in stock if not?

They did not communicate what kind of arrangement, and I asked to be sent a photo. I received nothing, and when I called, they let me know that the "replacement" arrangement is 24 roses.

How is that a replacement for a standing arrangement?

When I tried to cancel the order, the woman repeated herself 5 times that she could refund me $135 and send the roses. She continually interrupted and spoke over me to let me know about the $135 refund, until I was firm and said I will not use this company again.

On what planet is 24 red roses an acceptable sympathy arrangement?

23 October 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order 8 October for a…

I placed an order 8 October for a beautiful arrangement for my daughter's birthday. Total was 101.49. What was delivered wasn't even close to what I ordered. When I saw the picture of what was delivered I was furious! It may have been a 40.00 arrangement. I called they offered me 10% of my total back. I really complained and they offered me 25% of my money back. Not acceptable! They need to DO BETTER! I will never order from them again.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

So disappointed

So disappointed! I picked this flower shop only because they claimed to deliver in 4 hours! Well they only delivered the next day in the afternoon! And the choice of flowers was very poor and expensive! So upset! After complaining they only offered shipping fee back.. what a scam! Don’t use this website! Never had such an experience before!

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Only order from brick & mortars!

Scam! I am so mad! These were ordered for a funeral on behalf of a family out of state. The site never sent delivery confirmation. And every time I go to the site the phone number changes. I hate to email as it just gives them more access to my information. Report them immediately and only order from a brick and mortar local flower shops!

11 October 2025
Unprompted review

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