Flowers 4 Hours Reviews 139

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, citing issues with delayed deliveries, orders not arriving at all, and a lack of communication regarding delivery status. Customers also reported significant problems with their orders, including incorrect items, missing components, and flowers arriving in poor condition. The customer service was frequently criticized for being unresponsive, unhelpful, and difficult to reach, with many experiencing ignored calls and emails, and reliance on AI bots. Some people also felt that the product received was not as advertised, with flowers looking different from pictures or being of low quality. However, a few other people also felt that the flowers exceeded their expectations, were beautiful, and delivered on time as promised.

What people talk about most

Delivery service

People report negative experiences with delivery service. Many customers experienced significant delays, with... See more

Order

Customers consistently express strong dissatisfaction with their orders. Many report that orders, especially... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers express significant disappointment,... See more

Customer service

Reviewers consistently express dissatisfaction with customer service. Many consumers report difficulties... See more

Customer communications

Consumers find contact to be a frustrating experience. Many reviewers report difficulties reaching a human... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Scam warning. Avoid this company. I paid on Valentine’s Day and received nothing until today (Feb 19). Calls are ignored or disconnected, and emails get no response. The company uses two differe... See more

Rated 1 out of 5 stars

Flowersin4hours has, imo, a business model that is designed to take your money and, in return, gives you no possible way to confirm delivery. Their phone number is a constant busy signal, they do not... See more

Rated 1 out of 5 stars

Worstttt experience.probably wont recommend anyone. Complete flase advertisement and clearly they dont deliver as per the advertisement .Flew all the way from australia to surprise my wife for anniver... See more

Rated 1 out of 5 stars

They advertise same day delivery and their name is Flowers in 4 hours. Feels like complete false advertising. I ordered a setup, paid extra for same day shipping, and I have had 0 updates.... See more


1.2

Bad

TrustScore 1 out of 5

139 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not even worth it

Not even worth it. The count down timer on the website is just for looks. They couldn't deliver a bouquet of roses in under 4 days and then we're appalled I didn't want to proceed with the order. They are scam artists do not bother at all.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

UPDATE, I received an email that they have already credited my debit card, and I do see it in my bank account as "processing." (Nothing gets updated until Monday morning, so hopefully this is accurate.) But in any event, don't have ”4 hours delivery' in your name and then blow it off. Especially to a hospital, surely you understand that somebody may be in the process of dying? In any event, if the refund ends up not processing for some reason, I will repost. Otherwise, they will have refunded, but they will also have ruined the day for the person in the hospital she needed some serious happy stuff today.
Very angry with myself for not having checked reviews. DO NOT PAY ANYTHING TO THIS BOGUS COMPANY. Supposedly a $78 refund will be issued to me in 4 to 6 business days, but we'll see. Based on prior reviews on here, I'm not hopeful. Not only do they not send the flowers within 4 hours, they don't send them at all. I called to say it's been 4 hours, and a woman with a foreign accent said their delivery driver hadn't shown up today. SCAM.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

scam

scam! 120 dollars wasted on a bouquet that arrived in them wrong color and wrong flowers

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Such an expensive disappointment

My husband used the company for sending 2 dozen roses to me for our 20th wedding anniversary. He paid for a balloon that was not delivered as well as a deluxe card which was not delivered. The roses died on day 4. They were subcontracted out from FTD in Corona.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

I wish I would have read the reviews…

I wish I would have read the reviews first. I ordered flowers from this website to be delivered today as it is literally called “flowers in 4 hours”. Then I got an email stating the flowers cannot be delivered today. Their customer service is closed on Saturdays so I was not able to speak to anyone to cancel my order. What a scam.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

My husband bought flowers for our anniversary. The flowers were late. When they did arrive, they were the incorrect flowers. I've been trying to get a hold of customer service for an hour, and the line keeps hanging up on me. I'm waiting for the online chat.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

Flowersin4hours will never deliver in 4 hours

Flowersin4hours has, imo, a business model that is designed to take your money and, in return, gives you no possible way to confirm delivery. Their phone number is a constant busy signal, they do not respond to any email inquiries. There is no confirmation of even the initial order. Four days after the funeral service, they delivered flowers in a box. Contact your credit card company and let them know about the fraud that is taking place and dispute the charges. Do not use this service.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

I wish I had looked up reviews first

I wish I had looked up reviews first. I was humiliated with the flowers that were received. I ordered a beautiful rose birthday bouquet with what looked like 2 dozen roses. What she got was 12 janky looking roses from what looked like Walmart. My god it was so nasty, I still can’t believe how embarrassed I felt when she sent me a picture. Do not. Do NOT get desperate and use this site. Let them be delivered the next day of need be and go to a reputable local flower site. I’m out 120 bucks for 20 bucks of ugly Walmart flowers. Not the the kind in the cooler. The ugly old ones in the buckets.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

If I could leave less than a 1 star I…

If I could leave less than a 1 star I would! Ordered a bouquet for my daughter’s wedding in Hawaii EARLY in the morning….On the day of the wedding they waiting until a half hour before to say they couldn’t fulfill it. DO NOT USE!!!!!!!!! Horrible…she has to go to Safeway and do it herself!

4 September 2025
Unprompted review
Rated 1 out of 5 stars

I hate that I even have to give one star.

I hate that I even have to give one star. They deserve zero. On Saturday 08/16, I placed an order for a plant to be delivered to a funeral home. The visitation was on Sunday 08/17 and the funeral service was on Monday 08/18. When I placed the order, Sunday delivery was not an option, but Saturday was. I scheduled it for Saturday, and it even said it would be delivered in 4 hours or less. Saturday night, I checked to see if it had been delivered and it showed the delivery date as 08/18, even though I have an email confirmation that says the delivery date is 08/16. Since it would not get to the funeral home in time, I changed the delivery address to go directly to the family, hoping it would be on their porch when they got home from the funeral and it would be a bright spot in such a sad day. However, it is now 08/19, and the plant still has not been delivered. I just found out that it shipped via UPS late last night. It's more like 4 day delivery, not 4 hours. I am so upset. This was for a funeral!!! Timing was of the essence. I emailed customer service yesterday morning and have not received a response. I will attempt to call today, but after reading these other reviews, I don't have high hopes of getting a resolution, if I am even able to reach them.

16 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! One star is way too much

One star is way too much. This is a hoax so watch out!
After calling customer service several times and receiving no assistance, I am writing again.
I placed a flower order yesterday, thinking that the flowers would arrive within 4 hours. However, no delivery was made. When trying to contact customer service, my order number didn't work on the online portal.
When calling customer service the call was disconnected every time I tried to reach costumer service about a existing order. I quickly realized that this may have een a scam. I got the impression that the delivery would not happen, and I was right.

This morning, I called again and got a representative on the phone. I asked to cancel my order since there was no delivery yesterday.
He said that the delivery is "on the way" and that he will look into canceling it and transferred me to talk to an AI bot. I emailed to ask to cancel my order, but again, received no response. over 24 hours past my order placement, the "delivey" was made. Not at all what I ordered (which was a picture of a lovely fancy bouquet that I paid $80 for!) what they sent was a cheap supermarket flowers that look like they cost under $15. so yeah, a scam!

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Not only did they not deliver they don't make good on Guarantee

Not only did they not deliver the flowers they faked a thankyou note from my Grandchildren thanking me for the flowers , than another email saying my Grandchildren selected to change the delivery date and another fake Thankyou note from them saying the flowers were beautiful. How would they know that if they did not get them yet. and yet another email saying they had gotten them and another Thankyou from them. When I called they said they had not been delivered They sent they a gift card to order their own flowers from me. So now they not only did not get flowers but I can not find out how much the gift card was for. I reminded them about their
"Refund Policy
Logo flowers in 4 hours
100% Satisfaction Guaranteed

We guarantee your satisfaction. If you or your recipients are not 100% satisfied, simply let us know and we’ll make it right!" They offered me $5 off this order and $10 off my next order. I am not 100% satisfied so where is my Guarantee? The surprise was ruined, they had to use gift card I don't know how much that was for , and their guarantee means nothing. Don' use them you will be sorry I wish i had read reviews before ordering.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

This company is terrible

This company is terrible. I ordered flowers and a card and the total came to almost $90. It was not delivered the day I scheduled it and when it was delivered, it was a $15 bouquet and a piece of paper not a card. When I reached out, I was offered a coupon rather than the refund. They state that they provide "substitutions of equal value and not refunds"; this was not the case. Eventually after exchanging pictures of the product that I got, they offered me $10 and a coupon; still not the amount that I paid. I even offered a suggestion of a lesser value so that I still paid for the $15 bouquet and this was denied. This company is a sham and if it is an Alaska thing, then don't offer this service in Alaska.

I reported them to the BBB and they refused to respond to the reports.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

They are awful

They are awful. They didn’t deliver my order and then will not answer any of your requests via phone email or chat. Total scam company

11 August 2025
Unprompted review
Rated 1 out of 5 stars

25th Anniversary flowers a total bust!

25th Anniversary flowers a total bust!. I ordered a bouquet of a dozen roses and two of them fell out shortly after delivery because they were short-stemmed.

Their website guarantees satisfaction, but I have contacted them by phone, email, and through the contact page on their website. I sent a picture of the bouquet with the short-stemmed flowers. I received a message when I submitted the complaint on their contact page saying I would get an email with a link to a resolution page, but that never came.

This business is a scam. Don't order flowers from them.

2 August 2025
Unprompted review

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