Fixings Warehouse Reviews 

786
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I can't recommend Fixings Warehouse in Charing highly enough. Every visit has been a great experience. The staff are incredibly friendly, knowledgeable and always happy to help, whether you're aft... See more

Rated 5 out of 5 stars

I visited Maidstone branch in Aylesford and was served by Tom. Not only did he give me excellent directions on how to find the branch at the telephone he was able to source just the part I needed to r... See more

Company replied

Rated 5 out of 5 stars

I was trying to find a particular electrical screw and had driven to practically every DIY store in Kent with no luck. I was then told to try Fixings Warehouse in Ashford. They did not sell exactly w... See more

Company replied

Rated 5 out of 5 stars

Unbelievably good value. This was a firm I had never heard of. The cost of deck tape was so much cheaper than anywhere else I thought that despite good reviews it might be a scam. I needn't have worr... See more

Company replied

Company details

  1. Tool Store
  2. Hardware Store
  3. Interior Designer
  4. Safety and Work Wear Store

Written by the company

Fixings Warehouse was founded in 1992, and in 2017 we celebrated 25 years in business. Trading from a small industrial estate in rural Pluckley just outside Ashford in Kent, the business grew steadily until 2000 when it simply outgrew its premises and a second unit was opened in Ashford. A new flagship store at the top of nearby Charing Hill was opened in 2002 and was followed by a branch in Maidstone in 2005 which has now moved to larger premises in Aylesford. Servicing both trade and retail customers, Fixings Warehouse staff have full training and in-depth product knowledge. You can browse the products before you buy, as stock is not hidden behind a trade counter. However if you are outside of our catchment area we are very happy to take either website or telephone orders which if placed before 2pm will be despatched the same day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

786 reviews

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4.9

All reviews

(786)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time I'd used Fixings Warehouse

First time I'd used Fixings Warehouse. I was expecting next day but ordered in the morning and it was delivered just after lunch the same day. All the way from Ashford to Sevenoaks with the M20 being shut, now that's service! Delivery guy was really pleasant too. Will certainly use again.

15 April 2022
Rated 5 out of 5 stars

Substitute product - good customer service response.

Easy ordering. Product arrived as expected but this was a close substitute to the specific code ordered. In most cases this would be fine but not for my particular case. Excellent and attentive customer service response to ensure that this particular issue was sorted without any customer inconvenience.
Would certainly shop with Fixings Warehouse again.

14 April 2022
Rated 5 out of 5 stars

my opinion

haven't used the item yet because of the weather but, if the efficiency of being informed the item has been dispatched and how quickly it arrived i do not think i will have any problems

4 March 2022
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Reply from Fixings Warehouse

Thank you for taking the time to leave us feedback we appreciate all comments

Rated 5 out of 5 stars

Excellent service

Excellent service, product arrived the following day after ordering online. Packaged securely and well labelled on outside of box. (5litres Floor Paint)

23 February 2022
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Reply from Fixings Warehouse

Thank you for taking the time to leave us a review it is much appreciated

Rated 5 out of 5 stars

Great service as always

Visited again today needing a special fastener. Excellent service from Ian ... saved the day and enabled me to fix powered gates for a client. Thank you again.
Ian James

19 February 2022
Unprompted review
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Reply from Fixings Warehouse

We do love to see returning customers thank you for your review

Rated 5 out of 5 stars

There was an issue with the delivery

There was an issue with the delivery, not their fault but the couriers, and Fixings Warehouse sorted it out straightaway without question and arranged a replacement next day. Brilliant service, will use again. Thank you.

4 February 2022
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Reply from Fixings Warehouse

We always do our best for our customers, thank you for your review

Rated 5 out of 5 stars

Good service

Decent prices and very quick delivery.

3 February 2022
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Reply from Fixings Warehouse

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

I've ordered online

I've ordered online, and visited the Aylesbury store, a number of times. The service is faultless on both counts.

25 January 2022
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Reply from Fixings Warehouse

Thank you for your review it is much appreciated

Rated 5 out of 5 stars

Great price.

Excellent price for my 5 Lt of Barn Paint. £8 less than Brewers (retail price - I know they give discounts to trade accounts) and delivery to my door.
Will use again.

28 November 2021

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