I can't recommend Fixings Warehouse in Charing highly enough. Every visit has been a great experience. The staff are incredibly friendly, knowledgeable and always happy to help, whether you're aft... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited Maidstone branch in Aylesford and was served by Tom. Not only did he give me excellent directions on how to find the branch at the telephone he was able to source just the part I needed to r... See more
Company replied
I was trying to find a particular electrical screw and had driven to practically every DIY store in Kent with no luck. I was then told to try Fixings Warehouse in Ashford. They did not sell exactly w... See more
Company replied
Unbelievably good value. This was a firm I had never heard of. The cost of deck tape was so much cheaper than anywhere else I thought that despite good reviews it might be a scam. I needn't have worr... See more
Company replied
Company details
Written by the company
Fixings Warehouse was founded in 1992, and in 2017 we celebrated 25 years in business. Trading from a small industrial estate in rural Pluckley just outside Ashford in Kent, the business grew steadily until 2000 when it simply outgrew its premises and a second unit was opened in Ashford. A new flagship store at the top of nearby Charing Hill was opened in 2002 and was followed by a branch in Maidstone in 2005 which has now moved to larger premises in Aylesford. Servicing both trade and retail customers, Fixings Warehouse staff have full training and in-depth product knowledge. You can browse the products before you buy, as stock is not hidden behind a trade counter. However if you are outside of our catchment area we are very happy to take either website or telephone orders which if placed before 2pm will be despatched the same day.
Contact info
Selecta House, Charing Hill, TN27 0NL, Charing, United Kingdom
- 0333 404 7777
- online@fixingswarehouse.co.uk
- fixingswarehouse.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your courier- FEDEX only delivered one of the two packages ordered.
Your courier- FEDEX only delivered on of the two packages.

Reply from Fixings Warehouse
Bird brand Spirits of salt
Had issue with delivery, quickly resolved. Great customer service.
Good start but let down by deliivery company
Great communication acknowledging order and dispatch but disappointed that next day delivery took 4 days, probably down to delivery company rather than vendor but taken one star off as a result nonetheless.
Wouldn't hesitate using vendor again but would take the possible later than advertised arrival into account.

Reply from Fixings Warehouse
Great website nice and easy to use
Great website nice and easy to use. Great prices and fast delivery. Will be returning.
Thank god I found this site.
It all seems so effortless and satisfying, will use as my preferred supplier in future.

Reply from Fixings Warehouse
Great and fast service
Great prices combined with the quick…
Great prices combined with the quick delivery service. Brilliant company, I will definitely will be using them again.
Excellent service
Couldn't fulfill my order and cancelled…
Couldn't fulfill my order and cancelled delivery. Website said product was available and it wasn't. Tradesmen book to do job and had to be cancelled.
Very helpful fast delivery
Fast delivery great price
Prompt delivery
Prompt service
Had what I wanted in stock
Had what I wanted in stock. Delivered within 24 hours. Top notch service.
fast reliable service at good price
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







