Helpful professional service. Initial contact came super quickly after I submitted a claim, then car was picked up very promptly by a lovely friendly woman. I really appreciated the courtesy car, I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A superb job. No sign of any previous damage whatsoever. A really great company to work with. Would highly recommend
I cannot give a positive review as the only contact I had was an initial phone call from "Joe" for a few details, and a phone call to say my car was ready for pick up. I haven't received any report... See more
Company replied
fantastic experience start to finish. Massively impressed with the work carried out on my car. A particular shout out to Joe, Nathan and Ricky who were extremely eager to help and very friendl... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Yeovil
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
West Hendford 147, BA20 2AH, Yeovil, England, United Kingdom
- 02392 662756
4.4
Excellent
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service but bits missed
Good service but bits missed. There was a chip still in the bonnet when I got the car back and the passenger mirror was not fixed, (it did not retract when the car locked) like it is supposed to.
14 January 2025
Reply from Fix Auto UK - Fix Auto Yeovil
We appreciate you bringing this to our attention as we were unaware you had a problem, according to our notes we have left a message for a call-back to discuss your issues but have had no reply. We strive for the highest quality service and are sorry to hear that some aspects of your service did not meet your expectations. We will take your feedback into consideration and approach your insurer to check they are happy that this is related to your claim, we work to improve our processes to ensure all services are completed to the highest standard.
Once booked in the repair was carried…
Once booked in the repair was carried out in good time and to my satisfaction.
20 December 2024
Reply from Fix Auto UK - Fix Auto Yeovil
We appreciate your positive feedback and are glad to hear that the repair was completed to your satisfaction.
Really lovely people
Really lovely people, gave me updates throughout and also sorted out my MOT as well.
26 September 2024
Reply from Fix Auto UK - Fix Auto Yeovil
We're thrilled to hear you had a positive experience with our team. We appreciate your kind words about our staff's helpfulness and dedication.
Great staff, work is done qualitatively
Great staff, very friendly. Special thanks to Larry and Joe for their support in solving my question. The work is done qualitatively, the paint is well chosen. I recommend!
26 September 2024
Reply from Fix Auto UK - Fix Auto Yeovil
Thank you for your kind words and 5-star rating. We're thrilled to hear you were happy with the service you received and the quality of our work. We'll be sure to pass your compliments along to Larry and Joe.
Very nice experience
Very nice experience. Work done in excellent
Mr Joe was very good in communication and very nice approach to customers but one lady from your garage was not in a good way of talking.She was little rude. I have one suggestion that was little more speedy to finish work. Overall I have a very good experience from Fix Auto.I will give you 5 star. Thank you.
6 September 2024
Reply from Fix Auto UK - Fix Auto Yeovil
We appreciate you taking the time to share your feedback. We're glad to hear that you had a positive experience with Joe and that you're happy with the work performed. We value your feedback regarding the interaction with the other staff member and will use it to improve our customer service. We strive to provide a positive experience for all our customers and will address this internally.
very good repair
11 September 2024
Reply from Fix Auto UK - Fix Auto Yeovil
thank you for your reply, glad you were happy
Good service
10 September 2024
Reply from Fix Auto UK - Fix Auto Yeovil
hi, glad to hear you were pleased with our service
Top drawer service
Communication, administration, assistance and assurance were the best I've ever experienced from any motor company. Updating me as to when my car would be ready and the detail of the work schedule kept me fully aware. Car delivered back all work perfectly completed. Just brilliant from start to finish.
9 September 2024
Reply from Fix Auto UK - Fix Auto Yeovil
Thank you for your kind words. We are thrilled to hear about your positive experience. We strive to provide exceptional service to our customers, and we are delighted that you found our communication, administration, and assistance to be top-notch. We are committed to keeping our customers informed throughout the entire process.
Good workmanship
The company collected the car for repair and delivered the courtesy car.
The time that the car was out for the repair was a suitable amount of time and the workmanship was really good on its return.
Would recommend the team
Good communication
7 August 2024
Reply from Fix Auto UK - Fix Auto Yeovil
thank you for the review, glad we performed as you expected.
Fix Auto Yoville
Massive appreciation to Kerian and the team at fix auto (Yovil). I put in an insurance claim and outside of the obvious bumper fix they went above and beyond. V happy with the professional results
20 October 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Yeovil
thank you very much for this wonderful review, only pleased to help.
MY AUDI Q2
My car was booked in on 26th September for repair on the back door and trims and although it took three weeks I was able to collect it today and I have to admit it looked like new and the repair was first class. Well worth the wait and I had a courtesy car through my insurance which Fix Auto provided too. Contact was pleasant on each occasion and they obviously know their stuff! Thank you for your help.
17 October 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Yeovil
hello,
we have had some delays on a few vehicles, the most important thing is that you are satisfied, please gat in touch if there is anything else we can do for you.
Extremely well managed!
Extremely well managed!
Though there were some delays as is the experience with most things these days. the Manager, Lee went well beyond what I would have expected to resolve the issues and get personally involved in the repairs. In the end the car was returned fully fixed, clean and tidy. I would definitely recommend this branch of Fix Auto and would use again myself :)
11 October 2023
Reply from Fix Auto UK - Fix Auto Yeovil
hello,
we are glad you are happy and we appreciate your review, we do have delays from time to time and we thank you for your patients.
Appalling communications from you
Appalling communications from you. I had to ring twice a week to get updates etc. nobody ever called back.
18 March 2023
Reply from Fix Auto UK - Fix Auto Yeovil
thank you for your review, we always appreciate feedback good or bad, i can see that the communication with yourself could have been much better and for that we sincerely apologise, i am sure we will do much better if you need to use our services again.
Cracking service
Cracking service, fast and good customer service. Very impressed
13 January 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Yeovil
hi there, thank you for this review, glad we could help
I was impressed with Fix Auto
I was impressed with Fix Auto
I never had to wait too long for someone to pick up the phone and communication was clear when I rang for updates. Ruth was helpful on the phone and Kieran who worked on the car and delivered it was also good. Very smooth after what can be an inconvenient at the least to stressful experience when accidents happen.
19 November 2022
Reply from Fix Auto UK - Fix Auto Yeovil
hi there, wonderful to hear feedback like this.
many thanks
Absolutely disgraceful place my car…
Absolutely disgraceful place my car went here to be repaired they charged for thing they did not change. The car had to go back twice and still is not fixed properly. They take no responsibility for anything. Stay away!!!!
12 September 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Yeovil
hello
thank you for reviewing, but the facts were that we went over and beyond in repairing your vehicle, the part you are talking about was no longer available so we had to repair the original and to a good standard i might add, on my recommendation you were paid in lieu the value of this part as well so i think your dissatisfaction with us is misplaced and actually it is caused by the bits of the story you have left out of your review, after your vehicle was returned you tried to blame us for causing damage to your vehicle inside and out only for an independent engineer sent from your insurer agreed that all of the areas were visible on our check in camcorder footage before we even touched it. we pride ourselves on our honesty and integrity, things we should all appreciate.
regards
fix auto yeovil
Fix Auto kept us up to date with the…
Fix Auto kept us up to date with the timescales for the repair, but the vehicle was returned with minor faults & a greasy residue on some of the bodywork.
27 July 2022
Reply from Fix Auto UK - Fix Auto Yeovil
hello
thank you for your review, im very sorry to hear that you experienced some issues, i can see that you were very patient too as your car did have to stay with us for some time, we will call you to discuss if there are any outstanding issues we need to deal with but it seems we could have done much better here.
regards
fix auto yeovil
My Repairs at Auto Fix Yeovil.
After an accident my car was taken to Fix Auto Yeovilto be repaired.The lady on the phone was very polite and helpful.
When my car was ready for collection it was brought to me looking bright and shiney as a new car.
What service!
4 February 2022
Reply from Fix Auto UK - Fix Auto Yeovil
hello
thank you for your excellent review it is very much appreciated.
fix auto yeovil
Reply from Fix Auto UK - Fix Auto Yeovil
hi there
communication is something we are always trying to improve on so to hear this is very encouraging, thank you for the review.
fix auto yeovil
Polite and efficient service and a…
Polite and efficient service and a repaired driver door.
18 December 2021
Reply from Fix Auto UK - Fix Auto Yeovil
we are glad you were happy with our service and thank you for reviewing us
fix auto yeovil
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.