Fix Auto did a great job on my bumper repair. The communication was great, we were kept up-to-date via email and text. The staff at Braintree and Colchester were helpful and friendly. We needed... See more
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The standard of repair work on my car was completed quickly and to a very high standard. It was also washed and valeted before being returned to me. The staff that I dealt with were courteous, polite... See more
Company replied
Really pleased with the work they have done on my car. Very friendly customer service, happy to answer any questions I had throughout the whole process. 10/10 recommend! ⭐️
Company replied
I was very impressed with the company. Fix Auto have been very professional and friendly, right from the start. The driver, who picked up, and delivered the vehicle was friendly and professional.... See more
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Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
East St, CM7 3JW, Braintree, United Kingdom
- 01376 312102
4.6
Excellent
137 reviews
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Reply from Fix Auto UK - Fix Auto Braintree
Good Morning,
We are thrilled to hear you had a good experience with us, thank you for taking the time to leave us a 5 star review.
Have a great day!
Kind Regards,
Fix Auto Braintree
I Recommend Fix Auto
Fix Auto fixed my car in a timely manner and they were kind all the way.
17 April 2025
Reply from Fix Auto UK - Fix Auto Braintree
Good Afternoon,
Thank you for taking the time to leave us feedback! We're pleased to hear you're satisfied with the service provided.
I will pass to the rest of the team.
Kind Regards,
Fix Auto Braintree
Great all round service provided!
My car was collected on time and a good quality courtesy car was provided with 3/4 of a tank of petrol. My car was then fixed up and returned to me in just over a week - the repair looks brilliant and the car was cleaned up beautifully too. The easy process definitely reduced the initial stress of damaging my car!
17 April 2025
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning,
Thank you for your kind words and 5-star rating! We're thrilled you were pleased with the repair work and that your vehicle was returned in such a great condition and you were happy with the courtesy car. We appreciate you taking the time to share your positive experience.
We will share with the rest of the team.
Kind Regards,
Fix Auto Braintree
Lovely reception staff
Lovely reception staff. Arrived on time for pick up and drop off. Very helpful at getting my car fixed sooner than expected due to an emergency. Thank you.
15 April 2025
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning Harriet,
Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience and it is feedback like yours which helps us grow and continue to help all our customers.
Kind Regards,
Fix Auto Braintree
Very pleased
Very pleased. Quick turnaround within a week. Courtesy car delivered and collected. They made the whole thing very straightforward.
4 April 2025
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning,
We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.
Kind Regards,
Fix Auto Braintree
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning Jacqueline,
Thank you for taking the time to leave us a review, we're glad you're happy with the service. I will pass to the rest of the team.
Kind Regards,
Fix Auto Braintree
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning,
Thank you for taking the time to leave us a review. We're glad you're happy with the service provided.
Kind Regards,
Fix Auto Braintree
Good service all round
28 March 2025
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning,
Thank you for taking the time to leave us a review. We're glad you're happy with the service provided.
I will pass to the rest of the team.
Kind Regards,
Fix Auto Braintree
A good experience all round.
Everyone at Fix Auto was pleasant and helpful, the courtesy car was excellent, and the repair perfect. A very smooth and efficient operation!
A good experience all round!
3 April 2025
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning,
Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.
Kind Regards
Fix Auto Braintree
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning,
Thank you for leaving us a 5 star review, we're glad you're happy with the service. We strive to provide the best possible experience, its feedback like yours which helps us grow.
Kind Regards,
Fix Auto Braintree
Poor Communication
Poor communication and far too long to repair.
I asked before the repair if it would help if I brought the car in so that they could order the parts in advance.
I was told this was not necessary.
However this slight damage took over 2 weeks and the excuse was that they had problems getting the parts.
Really !!!
21 March 2025
Reply from Fix Auto UK - Fix Auto Braintree
Hello Brian,
We are very sorry to hear this. We had on order the parts that are visible, once the vehicles are stripped there is the possibility of finding further damage and in this case, damaged parts.
The part we needed to complete the repairs unfortunately got delivered faulty twice, before we received a usable one.
I apologise if this was not explained during the repair process, we will endeavour to ensure these issues are clearer in future.
Kind Regards,
Fix Auto Braintree
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning,
Thank you for taking the time to leave us a review. We're thrilled you were pleased with the repair and paint work and your vehicle was returned in great condition.
I will share with the rest of the team.
Kind Regards,
Fix Auto Braintree
Good communication
Good communication. Car returned and very happy with the standard of repair.
Thank you to Adam and the gentleman that took and brought my car back.
Thank the guys and girls who worked on my car and restored it.
18 March 2025
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning,
Thank you for your kind words and 5-star rating! We're thrilled you were pleased with the repair work and that your vehicle was returned in such great condition. We appreciate you taking the time to share your positive experience. We'll be sure to share your feedback with our team.
Kind Regards,
Fix Auto Braintree
The team here did an amazing job on the…
The team here did an amazing job on the damage repair. Highly recommend.
6 February 2025
Reply from Fix Auto UK - Fix Auto Braintree
Good Afternoon,
Thank you for your kind words and 5 star review. We're glad you're happy with the service. I will pass to the rest of the team.
Have a great day!
Kind Regards,
Fix Auto Braintree
What a great company after having an…
What a great company after having an accident how understanding they were, got my van back within 2 weeks after my accident. The quality of the workmanship was great highly recommend.
7 February 2025
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning Kevin,
Thank you for your kind words and 5 star review. We're glad you're happy with the results and that your car was returned in such great condition.
We will be sure to share your feedback with our team.
Have a great day!
Kind Regards,
Fix Auto Braintree
Great service
Great service, car was picked up promptly, I was kept informed of works progress and car was ready quickly.
20 January 2025
Reply from Fix Auto UK - Fix Auto Braintree
Good Morning John,
Thank you for taking the time to leave us a kind review. We are glad you're happy with the service provided. I will pass to the rest of the team.
Have a great day!
Fix Auto Braintree.
Very good job fixing our IX
Very good job fixing our IX, very nice to deal with and the car came back super clean after my kids made a mess before collecting! Many thanks Theary
13 December 2024
Reply from Fix Auto UK - Fix Auto Braintree
Thank you for your kind words and 5-star rating! We're thrilled you were pleased with the repair work and that your vehicle was returned in such great condition. We appreciate you taking the time to share your positive experience. We'll be sure to share your feedback with our team.
Great work friendly people couldn’t ask…
Great work friendly people couldn’t ask for better service
10 January 2025
Reply from Fix Auto UK - Fix Auto Braintree
We're thrilled you had such a positive experience! Your kind words about our team and the service you received mean the world to us. We strive to create a welcoming and helpful environment for everyone, and it's wonderful to know we succeeded in your case. We appreciate you taking the time to share your feedback; it motivates us to continue providing excellent service. Thank you again for your amazing review! We hope to see you again soon.
Quick and efficient service
Quick and efficient service. Polite staff and did a great job.
9 January 2025
Reply from Fix Auto UK - Fix Auto Braintree
We appreciate your 5-star rating and feedback! It's wonderful to hear that you found our service quick and efficient, and that our staff were polite and helpful. We're thrilled you were pleased with the work completed. Your positive comments will be shared with the team. Thank you again for your review.
Good workmanship Jackie polite and kept…
Good workmanship Jackie polite and kept me updated
3 January 2025
Reply from Fix Auto UK - Fix Auto Braintree
We appreciate you taking the time to share your positive feedback. We're thrilled to hear about your experience and that you found the workmanship to be of a high standard. We're also delighted that you found our team member to be polite and kept you informed throughout the process. This is important to us, and we'll share your comments with the team. Thank you again for your kind words.
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