Fitness Equipment NI Reviews 

225
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Ordered two 1mx1m granuflex 43mm rubber tiles for my garage as I recently dented the concrete floor deadlifting (top tip, stacked foam mats don't cut it for anything above 100kg nevermind 200kg).... See more

Rated 1 out of 5 stars

Avoid at all costs! If you want to get a WaterRower or anything from this company, search for other suppliers (even like Decathlon). After 3 months, I have yet to receive the products I ordered. As ot... See more

Company replied

Rated 5 out of 5 stars

Ordered York SB9000 Commercial Indoor Cycle. Quality item - cheapest price I could find. Arrived well packaged within a few days. Rang up to check on delivery after ordering - great service & communic... See more

Company replied

Rated 5 out of 5 stars

I ordered a bench and plate set. Have had a couple of bad experiences (with other businesses/sites) ordering equipment over covid so I emailed beforehand to make sure the stock on their website was... See more

Company replied

Company details

  1. Fitness Equipment Store
  2. Sporting Goods Store

Written by the company

Huge range of commercial & home gym equipment available to buy online. We design and build dream gyms for our customers. From garage gyms to boutique hotels! Exclusive distributor for WaterRower | Nohrd, Flow Fitness, VirtuFit, Pulse Fitness, Inspire Fitness and many more! FREE delivery on all orders over £300 to Northern Ireland and Ireland. Ireland customers just pay the website price - no further costs involved when ordering from us.


Contact info

4.2

Great

TrustScore 4 out of 5

225 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(225)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

York barbell weight set.

Just received my order of a York Barbell Weight set. Great service from Isobel and her team, seamless delivery and a quality product.

Well satisfied and will definitely use again once additional weight plates are back in stock.

2 December 2020
Unprompted review
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Philip,

Thank you very much for taking the time to leave us your review. We pride ourselves on providing a positive shopping experience so it's great to hear you feedback.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

I've already ordered from them again

I ordered a bench and plate set. Have had a couple of bad experiences (with other businesses/sites) ordering equipment over covid so I emailed beforehand to make sure the stock on their website was accurate. Received an automated response to say that it was, and an individual response the next morning confirming that. Went ahead and ordered and I the items were delivered 7 days later.

No hassle, no problems, exactly how things should work. Have already ordered from them again.

30 November 2020
Unprompted review
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Hutz,

It's great to hear that you were pleased with our service and we're glad you have decided to continue shopping with us. Feel free to come back any time.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Excellent

Quick delivery, informative emails and very good price.

15 November 2020
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Martin,

Thank you very much for teh kind review. We all hope you will consider shopping with us again in the future.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Perfect... get moving

Easy to set up, plug and play!!!
Couldn't be more pleased. After months of inability to get into regular exercise, we have settled into a sustainable routine in the comfort of our home. Really.... no complaints!

14 November 2020
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi,

Thank you for taking the time to leave us this review. We're very happy that you were so pleased with our service.

Please come back any time.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick response to my queries via email. Very happy with product and service.

6 November 2020
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Paula,

Thank you for the review and we're glad you were pleased with our aftersales. We hope you will shop with us again in teh future.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Beverley,

Thank you for your review. We're very happy that you were pleased with our delivery turnaround time. We hope you will shop with us again in the future.

Many thanks,

Lee from Fitness Equipment NI

Rated 4 out of 5 stars

Decent service ..

Decent service ... order processed and delivered within 5 working days.
I will be using Fitness NI again!!

Small issue with the online order and no immediate indication if order had went through or not. Took an email to the company to confirm, which they replied to promptly.

4 November 2020
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Diarmaid,

Thank you for taking the time to write us your review. We're happy that you were mostly pleased with your experience and we'll look into your one complaint.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Excellent service and reasonable price…

Excellent service and reasonable price during this crazy time!!

3 November 2020
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Brian,

Thank you for your review. It's great to hear customer experiences like yours.

Many thanks,

Lee from Fitness Equipment NI

Rated 2 out of 5 stars

Wouldn't address problem with damaged product

I ordered the York 20KG Black Cast Iron Dumbbell Spinlock Set in a Case. It was delivered quite promptly. Unfortunately the Case was damaged in transit. I reported the damage the same day I received the dumbbell set. I then had to chase up getting any sort of response on the issue which was quite frustrating.

I specifically ordered this dumbbell set with the case as I needed a case for storage. The initial response I received said the case was only used for delivery, so the actual product was not damaged and basically it wasn’t an issue. After sending documentation from the York website which clearly states that the case is for transport AND storage the Service Manager agreed that yes it could also be used for storage, but this was not its primary purpose. No where is this documented on the web and ironically fitnessequipmentri’s website clearly says 'Carry case with handle for storage’. No where does it mention it is for transport. I received no response to my email when I pointed this out.

This particular set is also available without the case at a lower price and I also pointed this out which really makes the transport excuse non sensical. So basically I received a damaged product and the only thing I am offered is that the company is sorry I am disappointed. There seems no concern that the product was damaged and I am one the one left out of pocket. Presumably customers who spend more money are treated better, but the business attitude is unethical.

25 October 2020
Rated 5 out of 5 stars

Dispatched quickly

Dispatched quickly, great service. Will order again. Thanks

13 October 2020
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Catherine,

It's great to hear that you were pleased with our service. I hope you'll consider shopping with us again in the future.

Many thanks,


Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Easy to follow website. Delievery and installation 1st class. Thank you

9 October 2020
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Bridie,

Thank you for your feedback. We take great pride in all of the faucets of business that you complimented so it's great to hear.

Many thanks,


Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Happy Customer 😊

Extremely happy with my purchase of a Waterrower. Delivered well within the arrival time given on the website. Customer service team are friendly and helpful. Would definitely order from this company again.

9 October 2020
Rated 5 out of 5 stars

I purchased a treadmill and it said…

I purchased a treadmill and it said there would Be a 6 week waiting list,which I was happy with.
The treadmill arrived approximately 6 weeks later.
Only downside was that I wasn’t informed when the delivery would take place,otherwise I would do business again with Fitness Equipment NI

28 September 2020
Unprompted review

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