Fitness Equipment NI Reviews 

225
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered two 1mx1m granuflex 43mm rubber tiles for my garage as I recently dented the concrete floor deadlifting (top tip, stacked foam mats don't cut it for anything above 100kg nevermind 200kg).... See more

Rated 1 out of 5 stars

Avoid at all costs! If you want to get a WaterRower or anything from this company, search for other suppliers (even like Decathlon). After 3 months, I have yet to receive the products I ordered. As ot... See more

Company replied

Rated 5 out of 5 stars

Ordered York SB9000 Commercial Indoor Cycle. Quality item - cheapest price I could find. Arrived well packaged within a few days. Rang up to check on delivery after ordering - great service & communic... See more

Company replied

Rated 5 out of 5 stars

I ordered a bench and plate set. Have had a couple of bad experiences (with other businesses/sites) ordering equipment over covid so I emailed beforehand to make sure the stock on their website was... See more

Company replied

Company details

  1. Fitness Equipment Store
  2. Sporting Goods Store

Written by the company

Huge range of commercial & home gym equipment available to buy online. We design and build dream gyms for our customers. From garage gyms to boutique hotels! Exclusive distributor for WaterRower | Nohrd, Flow Fitness, VirtuFit, Pulse Fitness, Inspire Fitness and many more! FREE delivery on all orders over £300 to Northern Ireland and Ireland. Ireland customers just pay the website price - no further costs involved when ordering from us.


Contact info

4.2

Great

TrustScore 4 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(225)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi,

Thank you very much for taking the time to write us a review for our service. We take great pride in our delivery times so it is fantastic when someone mentions that in a review.

We hope you will shop with us again in the future.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Placed the order and within 3/4 days we had the product we purchased. Very happy.

23 March 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Siobhan,

Thank you for your review. It's great to hear praise for our logistics as we pride ourselves on having the best delivery team around.

Please shop with us again in the future.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service. Luke was a great help with my ordering process making sure I was ordering all that I required to kit out the gym.

23 March 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Michelle,

Thank you for your review.

We're very happy to hear how pleased you were shopping with us and I'll pass along your feedback to Luke.

Please shop with us again, we'd, love to help you once more.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Brilliant all round

Made my order and it was delivered within a week, the sales team answer queries by email promptly and my workout gear is fantastic. Will definitely be using Fitness Equipment NI again for all my fitness gear.

22 March 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Stephen,

Thank you for your kind review, I will pass along your praise to our sales team and our logistics department in particular.

Please do come back and shop with us again like you mentioned, we'd love to help you again.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Excellent service

Excellent service. Quality item and prompt and efficient delivery and installation service.

22 March 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Pete,

Thank you for your review, we greatly appreciate your feedback especially since it is so positive. We pride ourselves on providing the best possible shopping experience to our customers.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Brilliant piece of equipment

Brilliant piece of equipment, fantastic service

19 March 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Jason,

We're all pleased to hear that you were happy with your purchase, We're even happier to hear that you thought our service was fantastic.

We genuinely hope you will shop with Fitness Equipment NI again in the future.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

great service and quality product

quick delivery and the product was v good

19 March 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Harry,

Thank you for taking the time to write us a review here on trustpilot. I'm incredibly happy to hear that you were pleased during your time shopping with us.

We hope that you will consider coming back again soon.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt email responses allowed me to get the right equipment. quick delivery too.

17 March 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Cliff,

Thank you for your kind review. We pride ourselves on pleasing all of our customers and it's fantastic to read feedback like yours.

We all hope you will shop with us again.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Excellent Customer Service

I recently purchased a Water Rower from Fitness Equipment NI. I have to say they were a pleasure to deal with. Luke in the sales team was always prompt to reply to emails and phone calls. He explained there was 10-12 week lead time on the order (with possibility of earlier delivery if more stock arrived sooner). We actually got it in about 8 weeks. In this day and age its always a pleasure to deal with a company where you can actually talk to a "human". I would definitely recommend Fitness Equipment NI for any sports equipment requirements.

11 March 2021
Unprompted review
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Lawrence,

Thank you for taking the time to write us a public review. We greatly appreciate such positive feedback.

I'm very happy that you were pleased with your experience shopping with us and we hope it made such an impression that you will do so again in the future.

Many thanks,

Lee from Fitness Equipment NI

Rated 4 out of 5 stars

Easy to contact

Easy to contact. Great customer service

4 March 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Maureen,

Thank you for taking the time to write us your review. We are very happy to hear that you were so pleased with our service and we hope you will shop with us again.

Many thanks,

Lee from Fitness Equipment NI

Rated 1 out of 5 stars

Product purchased very impressed with

Product purchased very impressed with, not the case with Customer services.

4 March 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Ian,

Thank you for taking the time to write to us with your feedback.

We will take your experience into consideration going forward. We apologise for the miscommunication on our part and we did everything we could to fulfil your request for equipment installation. We hope you understand that, since we are based in Northern Ireland, organising installations in GB requires some time.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Use this company again

Customer service was next to none. Delievery was fast & easy.
Will use this company again.

4 March 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Paul,

We greatly appreciate your feedback and we will take everything you've said into consideration going forward. We hope you will shop with us again soon also.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Exceptional Customer Service Skills

I recently purchased a Tunturi multi gym from the Website and found both the company and level of customer service first class thus exceeding my expectations.
A special mention to Luke in the Sales team whose customer service skills are exceptional and helped ensure my equipment’s delivery and install date was tracked and confirmed. I would more than recommend using UK Fitness Equipment for purchasing any fitness equipment.

24 February 2021
Unprompted review
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Rob,

Thank you for this review.

We're all very happy to hear how pleased you were shopping with us and I will pass your kind comments along to Luke.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

First class service and product

I recently purchase the walking pad and would highly recommend this product along with the service from Fitness Equipment NI. First class

9 February 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Anna,

Thank you for taking the time to write this review for us. We're very happy to hear how happy you were shopping with us and we hope you will do so again.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

excellent business !!

very professional, helpful business. I ordered the water rower- quality of equipment is super ! I had the pleasure of dealing with Luke Bagnall, who was always available and fast replying. excellent guy. :)

4 February 2021
Unprompted review
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Johannes,

Thank you for your kind review and we're all very happy that you were so pleased shopping with us. I'll be sure to pass along your compliments to Luke.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Great service all round.

Great service all round.
Assembled multigym myself and very pleased with quality of parts.

22 January 2021
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Ian,

We greatly appreciate you taking the time to provide us with your feedback. We hope you will shop with us again in the future.

Many thanks,

Lee Grogan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look