St Andrew's First Aid Reviews 5,891

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging and knowledgeable approach, making learning enjoyable and easy to understand. Many people highlight the excellent service and user experience, noting the clear instructions and well-paced courses. Consumers frequently mention feeling confident and well-prepared after completing their training, appreciating the practical and informative sessions. However, some customers also noted that a trainer was perceived as patronizing and overly personal in their comments.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the instructors for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praised the engaging... See more

Service

Consumers find service to be positive. Many reviewers praise the informative and engaging training sessions,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for being... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.

Company replied

Rated 5 out of 5 stars

A very in depth and informative training day with Kenny.He covered all aspects of first aid thoroughly but made everything easy to follow and understand.Practical session doing CPR on the dummies and... See more

Company replied

Rated 5 out of 5 stars

KENNY IS A GREAT COMMUNICATOR AND MAKES EVERYONE FEEL AT EASE AND HE IS AT EASE WITH A SILENT AUDIENCE. HE IS KNOWLEDGABLE, EASY TO LISTEN TO YOU AND BUILDS RAPPORT WITH HIS CLASS. I WOULDNT HESITATE... See more

Company replied

Rated 5 out of 5 stars

The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to... See more

Company replied


Company details

  1. First Aid Station
  2. Educational Institution
  3. Emergency Training
  4. Training Centre

Written by the company

St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic knowledge and good training.

Fantastic knowledge and good training.
Kept the session going with a light-hearted approach

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for taking the time to leave a comment along with your review.

Rated 5 out of 5 stars

Great learning experience

Chris made sure we understood all points before moving on, encouraged and engaged with questions.

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your 5-star review.

Rated 5 out of 5 stars

Great training with Chris today

Great training with Chris today! Very engaging and informative feel much more confident on performing first aid

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for taking the time to leave a comment along with your 5-star review.

Rated 5 out of 5 stars

First aid course

Chris was informative, clearly explained everything, and made it easy to ask questions.

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the comment. We will pass the kind words on to Chris.

Rated 5 out of 5 stars

Knowledgeable and practical

Chris covers everything required, shares knowledge and experience well

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the 5-star review,

Rated 5 out of 5 stars

Really informative

Really informative, good blend of practical and and reading details.
Chris was really upbeat and kept us all focused throughout the day

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the positive review.

Rated 5 out of 5 stars

Chris was informative

Chris was informative, easygoing and was able to answer all questions with ease!

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the 5-star review. We will pass on the comment to trainer manager.

Rated 5 out of 5 stars

I attended the fire marshal course in…

I attended the fire marshal course in Leith today

The course was very well run, informative and engaging. This was a refresher course for me as my certificate had run out

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for taking the time to leave a comment with your review. We are delighted to hear that you enjoyed your training.

Rated 5 out of 5 stars

Well delivered

Well delivered, with relevant updates. Easy to digest. The delivery was inclusive and everyone was made to feel comfortable

14 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your kind words. Our trainers always aim to keep the courses engaging and accessible to everyone.

Rated 4 out of 5 stars

A very thorough course covering a range…

A very thorough course covering a range of emergency situations. I would have liked more emergency simulations to test the practical application of some of the academic content though. Thanks to Ian and the team for a very informative course.

11 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for taking the time to leave us a comment.
We always appreciate feedback and constructive input. I will make sure to forward this on to our training manager.

Rated 5 out of 5 stars

Excellent course would highly…

Excellent course would highly recommend.

Instructor was very informative but also able to keep your attention at the same time.

11 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the comment and the 5-star review.

Rated 5 out of 5 stars

Excellent first aid training

Excellent first aid training. Direct and very informative from trainer.

14 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for taking the time to leave a comment with your review. Our trainers always welcome feedback.

Rated 5 out of 5 stars

I learned new things

I learned new things. The person running the course was very helpful.

15 May 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your comment. Our trainers always strive to keep the training engaging.

Rated 5 out of 5 stars

Great experience

Great experience and very knowledgeable, an enjoyable course which made the time fly in
Well Done Douglas and thanks for everything

15 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for taking the time to leave a comment with you review. We will ensure to pass on your message to Douglas.

Rated 5 out of 5 stars

Very helpful refresher on basic first aid

Very helpful refresher on basic first aid needs at the office, despite only being a 1 day course. The trainer, Nikki, was very helpful throughout.

14 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the 5-star review. We are always happy to hear that you enjoyed your training.

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