St Andrew's First Aid Reviews 5,891

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging and knowledgeable approach, making learning enjoyable and easy to understand. Many people highlight the excellent service and user experience, noting the clear instructions and well-paced courses. Consumers frequently mention feeling confident and well-prepared after completing their training, appreciating the practical and informative sessions. However, some customers also noted that a trainer was perceived as patronizing and overly personal in their comments.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the instructors for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praised the engaging... See more

Service

Consumers find service to be positive. Many reviewers praise the informative and engaging training sessions,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for being... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.

Company replied

Rated 5 out of 5 stars

A very in depth and informative training day with Kenny.He covered all aspects of first aid thoroughly but made everything easy to follow and understand.Practical session doing CPR on the dummies and... See more

Company replied

Rated 5 out of 5 stars

KENNY IS A GREAT COMMUNICATOR AND MAKES EVERYONE FEEL AT EASE AND HE IS AT EASE WITH A SILENT AUDIENCE. HE IS KNOWLEDGABLE, EASY TO LISTEN TO YOU AND BUILDS RAPPORT WITH HIS CLASS. I WOULDNT HESITATE... See more

Company replied

Rated 5 out of 5 stars

The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to... See more

Company replied


Company details

  1. First Aid Station
  2. Educational Institution
  3. Emergency Training
  4. Training Centre

Written by the company

St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Informational training session

Great tutor Douglas at Leith, he was extremely knowledgeable but at the same time kept the sessions light and enjoyable for the duration.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

excellent course

I completed the Emergency First Aid at Work course today and it was excellent. Our instructor was professional, kind, and encouraging throughout, while also bringing a lighthearted approach that balanced the seriousness of the topic perfectly. I left feeling much more confident about helping in a first aid emergency. Thank you for such a great course.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic 3 day course

Wonderful course, highly recommended. We had Colin as our instructor, and he made it such a fantastic experience. Going to courses can be daunting, especially when it focuses on vulnerable subject matter, but he made us all feel so comfortable and welcomed, and invited conversation and questions. He was an excellent tutor. I learned so much and have fed back to my employer that any staff wanting to feel confident at being a first aider to do the 3 day course at St Andrews. It is a valuable investment that would be beneficial to all

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great training

Great training, very knowledgable. Will carry it through to work with much more confidence

20 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

That's great to hear, thanks for your review!

Rated 5 out of 5 stars

Kenny was a fabulous instructor

Kenny was a fabulous instructor. Felt very safe, informative and fun. Left feeling more confident in the chair evac training and would highly recommend Kenny and the course!

20 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

That's great news, thank for leaving a great review!

Rated 5 out of 5 stars

Chris was very informative and…

Chris was very informative and engaging. I enjoyed his teaching enormously and came away feeling confident about my ability as a first aider.

19 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your kind words about Chris and leaving a great review!

Rated 5 out of 5 stars

well delivered

Valuable skills are learnt during this training. highly recommend to do this every few years

19 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

We think so too, thank you for leaving a review!

Rated 5 out of 5 stars

Enjoyable and engaging

Communication was very good and the instructor was very engaging.

A good refresh of our skills.

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the review. We are glad to hear that you enjoyed the training.

Rated 5 out of 5 stars

Nikki was an interactive trainer and…

Great Training Nikki was an interactive trainer and explained everything well, made me feel at ease in the training and the group on the day interacted well together.

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the 5-star review.
We are delighted to hear that you enjoyed your training session. Your kind words will be passed on to Nikki.

Rated 5 out of 5 stars

Great presenter

Great presenter

18 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you. Our trainers always appreciate feedback on the courses.

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