Firebrand Training Reviews 2,495

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and supportive approach, which made complex topics understandable and enjoyable. Many people highlight the high quality of the courses and materials, noting that the structured and intensive learning environment, often with practical exercises and real-world examples, significantly contributed to their success in certification exams. The overall service, including the residential experiences and the support provided, is frequently described as excellent, with many appreciating the personalized guidance and the positive impact on their career development. However, some people mentioned initial struggles with finding a mentor or minor hiccups at the start of their experience. A few others felt the training was very intense, and one reviewer noted concerns about the effectiveness of some training methods.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, knowledge, and dedication.... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the engaging and well-structured... See more

Service

Consumers find service to be positive, with many reviewers describing it as an excellent professional... See more

Product

Reviewers express satisfaction with the product, highlighting its effectiveness in helping them pass... See more

Quality

People report positive experiences with quality, highlighting the excellent training, superb instructors, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TOGAF® Enterprise Architecture Combined 10th Edition with Dr. Fayed. A challenging course, but made much more enjoyable by Dr Fayed who is extremely knowledgeable on the topic. Exam tips and tech... See more

Company replied

Rated 5 out of 5 stars

I attended Togaf enterprise architecture combined 10th edition Dr.fayed was very encouraging and he explained in very clear and smooth way and he is really straight to the point also I loved how his... See more

Company replied

Rated 5 out of 5 stars

Great training! Dr.Fayed took us in 3 days through the theory of the TOGAF 10 enterprise architecture framework, which is a major performance in itself, but also trained us to work with the framework... See more

Rated 5 out of 5 stars

Great experience! 3 days of intense learning was made easier, fun and focused, great job by the trainer, Dr. Fayed Ahmed! And amazing facility by Firebrand


Company details

  1. Educational Institution
  2. Business School
  3. Career and Education Provider
  4. Computer Support and Service Company
  5. Educational Testing Service
  6. Technical School

Written by the company

We specialise in accelerated courses that help you become competent, confident, and certified fast. Accelerated courses in Cybersecurity, AI, Data, Project Management, GRC, Cloud & more from the top vendors in the world, including Microsoft, ISC2, AWS, Cisco, CompTIA, TOGAF, ISO & ISACA. Train onsite, online, or in the centre of major UK cities. Find out more at https://firebrand.training/uk

Firebrand OIL

Written by the company

Introducing Online Instructor-Led courses
At Firebrand, we are committed to helping you achieve your certification as fast as possible, and we’re determined to keep this promise throughout these difficult times. We have launched an Online Instructor-Led option to all of our courses - meaning you can now achieve your certification as if you were in a classroom. Get certified in record time, from the comfort of your home - Firebrand style. About Online courses: https://firebrand.training/uk/online-instructor-led-training
COVID-19 Updates and Actions
We understand that the current Coronavirus pandemic has led to unprecedented challenges to everyone. All our courses are running as normal, through our Online Instructor-Led platform. For updates and announcements about anything related to COVID-19, please follow the link below or contact us. COVID-19 Updates: https://firebrand.to/34ygTc4

Certification Guarantee

Pass first time or train again free

In the unlikely event that you don't pass your exam first time, the Firebrand Certification Guarantee means you can train again for free if you don't pass. You can sit the same course as many times as required for 12 months, paying only for exam fees, accommodation and incidental costs.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(2,495)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

It is effective and overall a great educational experience

For those who are looking for intense and quality certification. This is a great institution.

21 November 2024
Firebrand Training logo

Reply from Firebrand Training

Hi Ahmed,

Glad to hear you had a great experience with us. We aim for 'intense and quality,' like our complimentary unlimited coffee! Thanks for the glowing review.

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 4 out of 5 stars
Firebrand Training logo

Reply from Firebrand Training

Good afternoon Margarita

Thank you for your review! We're very happy to hear that everything went well. We appreciate your feedback and look forward to welcoming you to future courses with us!

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Excellent facilities

Excellent facilities, very kind and supportive staff

12 November 2024
Firebrand Training logo

Reply from Firebrand Training

Good evening,

Thank you for the kind words! We're thrilled you enjoyed our facilities and felt supported by our team. We like to think of our team as your personal cheerleaders, ready to help you succeed every step of the way!

Hopefully we'll see you again soon for another great learning experience

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 2 out of 5 stars

MS -102 course should be taught over 5…

MS -102 course should be taught over 5 days. 3 Days (more that 14 hours per day) was not enough.

4 November 2024
Firebrand Training logo

Reply from Firebrand Training

Good morning,

Thank you for your feedback and I am sorry that you feel that the course wasn't long enough. Part of Firebrands methodology is the intensive nature, it's part of our DNA, and of course we fully understand that it doesn't work for everyone. We do review feedback on a regular basis so in the event that its a common theme, the extension of courses will be explored as a possible option.

Please don't hesitate to take advantage of our certification guarantee where you can retrain for free (exc accommodation/exam retake costs)

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Personal approach

Personal approach, timely comm

5 December 2024
Firebrand Training logo

Reply from Firebrand Training

Thanks Rob for your comments. Team Operations Firebrand

Rated 5 out of 5 stars

Good training experience!

Good facilities, good support, good trainers, lovely people.

23 October 2024
Firebrand Training logo

Reply from Firebrand Training

Thank you Arjan, always a pleasure to have you on our Training. Team Firebrand Operations

Rated 5 out of 5 stars

Well organised with communication in…

Well organised with communication in advance. The facility was great the trainer is knowledgeable and always available after the training hours for doubts and clarification.

16 November 2024
Firebrand Training logo

Reply from Firebrand Training

Good evening Sanjay,

Thank you for the fantastic review! We're glad the organisation and communication worked well for you. Despite the intense days, our trainers are always happy to go the extra mile (or extra hour!) to make sure you’re fully prepared.

We look forward to welcoming you back to Firebrand again soon

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Thank you Perran James and Firebrand

When I started my apprenticeship, I was new to and quite unfamiliar with the industry I was about work in and learn about. I had worries about how I would be able to successfully handle the on the job work and learning.

I would like to say a special thanks to my learning mentor Perran who has helped me excel with his guidance and dedication to ensuring I had the resources and opportunities to develop my knowledge and skills. I appreciate the regular check-ins and communication with Perran who has always been professional and approachable. Perran's mentorship has had great impact on my confidence in my technical skills and working in the industry.

Firebrand's apprenticeship is very comprehensive and there is great support available for accommodations on your learning journey.

Thank you to my learning mentor and Firebrand and I highly recommend choosing Firebrand for your apprenticeship program.

3 December 2024
Unprompted review
Rated 4 out of 5 stars

Overall good experience

Firebrand training was really great. A lot of information, input and good preparation for the exam. The location could be improved as well as to get a print version of the training material.

28 November 2024
Rated 5 out of 5 stars

Igniting My Future: A Tribute to Firebrand and Mentor Perran

I am incredibly grateful for the exceptional apprenticeship experience provided by Firebrand. The comprehensive training and support have been instrumental in my professional development.

A special thank you to my mentor, Perran, whose guidance and expertise have been invaluable. Perran's dedication to my growth, patience in explaining complex concepts, and encouragement have made a significant impact on my learning journey. His mentorship has not only enhanced my technical skills but also boosted my confidence in the field.

Thank you, Firebrand and Perran, for this transformative experience. I highly recommend Firebrand to anyone seeking a robust and supportive apprenticeship program.

29 November 2024
Unprompted review
Rated 4 out of 5 stars

Level 4 network engineer apprenticeship

Perran Jasmes was my learning mentor for 2 years while I completed a lvl 4 network engineering qualification. He was so insightful and helpful during the challenging times.

I recommend him to anyone who is partaking in an apprenticeship as you will be lucky to have him. (he's a laugh as well)

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

The trainer in person was excellent and helped to bring the material to life and ensure we all understood the concepts. Highly engaging.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Firebrand Experience.

Firebrand was very useful in keeping track of my apprenticeship progress, and my learning mentor Perran was helpful in providing me support for any of my issues.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Perran James

I would like to compliment my skills coach Perran James. He was very helpful throughout my apprenticeship and ensured he was doing everything in order for me to pass. He worked super hard in all areas to ensure he was giving me the highest level of support he could give. Perran was also very approachable, making me feel comfortable to contact him whenever I need any assistance. I'm very thankful to Perran for all the effort he put in to support me and without him it would have been very difficult to pass.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Firebrand throughout my apprenticeship…

Firebrand throughout my apprenticeship have been excellent. They provided with me with all the resources and opportunities I needed to to achieve my Merit grade. My learning mentor Perran James was also excellent and helped me massively through the entire process.

20 September 2024
Unprompted review

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