TOGAF® Enterprise Architecture Combined 10th Edition with Dr. Fayed. A challenging course, but made much more enjoyable by Dr Fayed who is extremely knowledgeable on the topic. Exam tips and tech... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I attended Togaf enterprise architecture combined 10th edition Dr.fayed was very encouraging and he explained in very clear and smooth way and he is really straight to the point also I loved how his... See more
Company replied
Great training! Dr.Fayed took us in 3 days through the theory of the TOGAF 10 enterprise architecture framework, which is a major performance in itself, but also trained us to work with the framework... See more
Training with Firebrand was an amazing experience. They provided prompt assistance from start to finish allowing for me to pass my Level 4 apprenticeship. But what truly set them apart was my learning... See more
Company replied
Company details
- Educational Institution
- Business School
- Career and Education Provider
- Computer Support and Service Company
- Educational Testing Service
- Technical School
Written by the company
We specialise in accelerated courses that help you become competent, confident, and certified fast. Accelerated courses in Cybersecurity, AI, Data, Project Management, GRC, Cloud & more from the top vendors in the world, including Microsoft, ISC2, AWS, Cisco, CompTIA, TOGAF, ISO & ISACA. Train onsite, online, or in the centre of major UK cities. Find out more at https://firebrand.training/uk
Firebrand OIL
Written by the company
- Introducing Online Instructor-Led courses
- At Firebrand, we are committed to helping you achieve your certification as fast as possible, and we’re determined to keep this promise throughout these difficult times. We have launched an Online Instructor-Led option to all of our courses - meaning you can now achieve your certification as if you were in a classroom. Get certified in record time, from the comfort of your home - Firebrand style. About Online courses: https://firebrand.training/uk/online-instructor-led-training
- COVID-19 Updates and Actions
- We understand that the current Coronavirus pandemic has led to unprecedented challenges to everyone. All our courses are running as normal, through our Online Instructor-Led platform. For updates and announcements about anything related to COVID-19, please follow the link below or contact us. COVID-19 Updates: https://firebrand.to/34ygTc4
Certification Guarantee
Pass first time or train again free
In the unlikely event that you don't pass your exam first time, the Firebrand Certification Guarantee means you can train again for free if you don't pass. You can sit the same course as many times as required for 12 months, paying only for exam fees, accommodation and incidental costs.
Contact info
308 Regent Street, W1B 3AT, London, United Kingdom
- 020 7907 1120
- open@firebrandtraining.com
- firebrand.training
4.5
Excellent
2K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not happy
Do not listen to what this training company tells you about a guaranteed job interview. Its not true. I fell victim to this company after achieving my CISMP. Don't listen to the job offer thing. They'll coerce you into joining LinkedIn but the 'gauranteed' job offer doesn't exist and CISMP and SC-900 are not significant enough entry qualifications for even a junior post in cyber security.
1 May 2025
Unprompted review
Reply from Firebrand Training
Good morning Graham,
I’m truly sorry to hear how disappointed you feel and that we let you down, and for that, please accept my sincere apologies. While Firebrand Training has helped many secure interviews and full-time positions, it’s clear we didn’t meet your expectations on this occasion, and for that I’m very sorry.
Unfortunately, we no longer run our Skills Bootcamp program, so I’m unable to discuss specifics. However, if you’d like to share more about your experience, please email us at quality@firebrandtraining.com, we’re genuinely keen to understand and improve in the areas we can.
Kind regards
Glenn Hutchinson
Customer Experience Manager
I completed a Level 4 Network Engineer…
I completed a Level 4 Network Engineer Apprenticeship with Firebrand. Thanks to Perran James for the help over the 2 years.
9 May 2025
Unprompted review
Reply from Firebrand Training
Good morning Jack,
Thank you for sharing your experience! Congratulations on completing your Level 4 Network Engineer Apprenticeship and we're grateful to hear that Perran was a great support throughout your journey. He really is an asset to Firebrand! Wishing you all the best in your future career.
Kind regards
Glenn Hutchinson
Customemr Experience Manager
I attended the CISSP course and found…
I attended the CISSP course and found that the class didn’t adequately prepare me for the exam. The exam was way more technical and the pass rate for the class was low. I contacted firebrand on Sunday about this and have not had a reply as yet. As such I couldn’t recommend the course as it costs a lot and the quality just isn’t there.
5 April 2025
Unprompted review
Reply from Firebrand Training
Thank you for sharing your feedback. We’re sorry to hear that you felt the CISSP course didn’t fully prepare you for the exam and that you’ve experienced delays in communication. I understand that you have now been spoken to. We take these concerns seriously and want to ensure you receive the support you need. Please feel free to reach out to open@firebrandtraining.com in the event you feel your feedback hasn't been heard and we'd be pleased to assist. Your success and satisfaction are very important to us.
Kind regards
Glenn Hutchinson
Customer Experience Manager
Perran Is Amazing !!!
Perran has been an exceptional support throughout my apprenticeship. He's consistently gone above and beyond to help me and my fellow apprentices with any issues we've encountered. Perran's genuine care for his students is evident in his approachable and non judgmental demeanor. He treats us as individuals, not just tick boxes on a checklist.
Whether it's a mental health concern or a study related question, Perran is always there to offer helpful advice and guidance. He also actively works to improve the company's processes to ensure we can successfully complete our apprenticeship. I've never felt like Perran was holding back or sugarcoating anything. He's always upfront and willing to help me work through any challenge, one-on-one. If you're fortunate enough to have Perran as your mentor, you're in excellent hands.
10 April 2025
Unprompted review
Reply from Firebrand Training
Good morning,
thank you for such a meaningful and detailed testimonial. We’re incredibly proud to have Perran as part of our team and overjoyed to hear how much his genuine care, support, and honesty have made a difference in your apprenticeship journey. It’s great to know that his individualised approach and dedication have helped you and your peers navigate both personal and academic challenges.
We’ll be sure to share your kind words with him. Wishing you continued success ahead!
Kind regards
Glenn Hutchinson
Customer Experience Manager
Perran was an amazing mentor
Perran was an amazing mentor who guided me and my apprenticeship colleagues every step of the way. Anytime i needed help he was always there to support me and answer any queries. Without Perran the apprenticeship would have been a lot harder.
4 April 2025
Unprompted review
Reply from Firebrand Training
Good morning Alex,
Thank you for your kind words. We’re delighted to hear that Perran provided such valuable support throughout your apprenticeship. It’s wonderful to know he was always there to help and make the journey easier for you and your colleagues. We’ll be sure to pass on your compliments!
Kind regards
Glenn Hutchinson
Customer Experience Manager
Reply from Firebrand Training
Good morning Abdul,
Thank you for review
Kind regards
Glenn Hutchinson
Customer Experience Manager
They are worst and cheaters
They are worst and cheaters. I just wasted my 9000 euro . I was told guaranteed pass and unlimited Microsoft course later They don’t run all courses. They run only when they customers . Please don’t get trapped . I haven’t done any exam because I am unable to schedule it . I was misguided by their team Please stay away from them .
27 March 2025
Unprompted review
Do not use this company
Do not use this company. Went on two training courses and nobody passed the exam on either course. Nothing was done to try and put this right by them, they had their money and ran.
11 March 2024
Unprompted review
Reply from Firebrand Training
Good afternoon
I’m very sorry to hear about your disappointing experience, and I completely understand how frustrating it must be to invest your time and money into training, only to feel like the outcome wasn’t what you expected. It’s incredibly disheartening to hear that the courses you attended didn’t lead to successful exam results, and we deeply regret that you feel unsupported during that time. Our primary goal is always to empower our delegates with the knowledge and skills you need to succeed, not just in the course, but in passing the exams and walking away with the certification you deserve.
We truly value your feedback and are committed to making sure every delegate receives the right level of support. We want to help you achieve your goals, and we are here to work with you to make things right.
Although we can’t undo what’s happened, we would love the chance to support you. Firebrand offers free-of-charge retraining on the same course, should you wish to refresh your knowledge before attempting to retake the exam. We just ask that you cover accommodation and the cost of an exam voucher (if required). You can find full details in our terms and conditions on the website. While we can’t guarantee exam success, we are confident in our ability to deliver high-quality courses, and if you work closely with the instructor and meet the necessary prerequisites, you’ll be putting yourself in the best possible position to succeed.
Please don’t hesitate to reach out to us at open@firebrandtraining.com. We’d be more than happy to discuss how we can further assist you and help you achieve your training goals.
Kind regards
Glenn Hutchinson
Customer Experience Manager
Reaching out to my employer without permission to advertise, shameless advertising
Absolutely disgraceful marketing. I enquired about courses and made the huge mistake of including my employers name in the enquiry. Without my permission, or any kind of conversation with me at all, they reached out to my employer via email in an attempt to offer courses. Stating that I had enquired for certifications and can offer a discount if it is through the company.
The company I work for operates in a different sector of technology and just for the sake of advertising, Duncan decides to show them that I am interested in developing skills unrelated to my role.
How unprofessional and greedy can you get. You did that without even considering the implications to my employment.
21 February 2025
Unprompted review
Reply from Firebrand Training
Good afternoon Francis,
I sincerely apologise for the experience you’ve had with Firebrand Training, and I completely understand why you’re upset. This is certainly not the way we aim to handle any of our inquiries.
I fully understand how this could have been uncomfortable and may have caused unnecessary concerns, and for that, I am truly sorry. We value your privacy and would never intentionally do anything that would jeopardise your professional standing or make you feel uncomfortable.
Please rest assured that we’ve taken your feedback seriously, and we are reviewing our processes to ensure something like this doesn’t happen again. We’d also be happy to discuss any concerns you have and ensure that all future communications are handled in a way that is respectful of your preferences.
Please don’t hesitate to reach out directly on open@firebrandtraining.com and we'd be pleased to discuss this further and once again I am sorry if this caused any distress.
Kind regards
Glenn Hutchinson
Customer Experience Manager
TOGAF® Enterprise Architecture Combined 10th Edition - Dr. Fayed
TOGAF® Enterprise Architecture Combined 10th Edition training with Dr. Fayed was exceptional.
His knowledge and engaging teaching style made complex concepts easy to grasp. The sessions were well-structured and interactive.
I highly recommend Dr. Fayed's training for anyone looking to enhance their enterprise architecture skills.
17 February 2025
Unprompted review
Reply from Firebrand Training
Good afternoon Matt,
Thank you so much for the glowing review! We're happy to hear that Dr. Fayed's TOGAF® training exceeded your expectations. It’s fantastic to know that he made complex topics easier to understand, thats the name of the Firebrand game! We truly appreciate your recommendation, and we’re sure anyone looking to level up their enterprise architecture skills will benefit from his sessions.
We are looking forward to supporting you on your continued learning journey!
Kind regards
Glenn Hutchinson
Customer Experience Manager
Ita a Pass first time !
Thank you Firebrand for a truly first rate residential training experience. Great facilities, great food and a top drawer instructor with a sense of humour.
10 February 2025
Unprompted review
Reply from Firebrand Training
Good afternoon,
Thank you for the fantastic feedback! We're overjoyed to hear you had a top-notch experience. Great food, great facilities, certification success and a sense of humour to keep things fun!
Without a name, I won't be able to pass along the compliment to our instructor but if you email me at ghutchinson@firebrandtraining.com I'll be pleased to let them know. We might even have a Firebrand t-shirt to send onto you.
We are looking forward to your next "first-rate" experience with us!
Kind regards
Glenn Hutchinson
Customer Experience Manager
A masterclass in CISSP Richard Heysmond
I had the pleasure of attending a week long boot camp for CISSP that was taught by Richard H. This review is more a review of the excellent instructor Richard which really set out my first experience with firebrand apart
I had the pleasure to be taught by Richard. Right from the first moment his teaching style is like no other. From the characterisation, little anecdotes and a dash of humour it makes the perfect mix. Rich is very passionate about teaching and this showed through - he is able to break down complex topics and really does a fantastic job getting you exam ready in a week for a course that typically takes people months to study for. This is possible due to his experience in the field where he is able to provide insight into what’s relevant and what’s not. From the first session to the last minute of the last day he demonstrated an unmatched level of enthuasism. Combined with his teaching style and enthusiasm it made the week flow by and made the long slog days completely fly by. Not only was he able to maintain this enthuasism from 8 a clock till 6 but Richard made himself after hours both in person and by email. I believe this is because he has a genuine interest in teaching ( having previously taught in schools).
The course itself was great. The material setup that firebrand facilitates is the perfect combination. From meals to the study centre, the snacks and unlimited coffee are tailored to enable candidates to succeed. This is reflected in the fact that the high pass rates for firebrand vs the industry standard . Thanks to Richard and firebrand I was able to pass CISSP in a week long boot camp. The week long course with the option to take the exam at the end of the week works perfectly.
For anyone thinking about booking don’t hesitate - this was my first experience with fireabrand and I will definitely use them in the future again. A special thanks to Richard who left a long lasting impression and has set the bar for how all courses should be taught. If you can join a course with him!!
12 January 2025
Unprompted review
Reply from Firebrand Training
Good afternoon Harshil
I hope you are having a great day?
Wow, what an amazing review! We're absolutely thrilled to hear about your fantastic experience attending our CISSP course with Richard. His passion for teaching and ability to make even the most complex topics relatable is truly what sets him apart, and we’re so glad that it made your first Firebrand experience so memorable! We're very proud to have him part of the Firebrand furniture and I am sure he'll be absolutely overjoyed to hear this feedback.
It’s wonderful to know that his unique teaching style, combined with his enthusiasm, helped the week fly by and made your learning journey enjoyable. The dedication he shows, not just during class hours but beyond, really does make a huge difference, and it’s clear that his commitment to your success helped you not only pass the CISSP exam but excel! I am also astounded by the energy he shows, he lives and breathes teaching and its demonstrated in his results....I am sure he sleeps well at the weekend!
We're so pleased to hear that the Firebrand setup, from the meals and snacks to the study centre helped support your success and made the learning environment conducive to achieving your goals. We are very proud of our Training Centre as well as the fantastic team that work there, they are fully committed to giving you and all our delegates the best experience possible.
Thank you for sharing your experience and we’re incredibly excited to welcome you back hopefully for courses with us in the future! I'd love to say Richard is one of a kind, but we also have many other instructors, all as fantastic as him!
Kind regards
Glenn Hutchinson
Customer Experience Manager
Great compressed training.
9 November 2024
Reply from Firebrand Training
Hi Anna,
Thank you your kind words, we look forward to seeing you again soon!
Kind regards
Glenn Hutchinson
Customer Experience Manager
Reply from Firebrand Training
Good afternoon,
Thank you for your kind feedback! At Firebrand, we do our best to make sure everything runs like clockwork – and it’s great to hear we hit the mark! We’re thrilled the training was well-planned and executed.
We look forward to seeing you again in the future, where we’ll aim for even more smooth sailing
Kind regards
Glenn Hutchinson
Customer Experience Manager
CISM - Great quality learning and coaching
Firebrand delivers solid and great quality of learning for the CISM course I participated in facilitated by a knowledgable and skilled instructor who had real life experience with Information Security Management with a good ability to provide valuable exam coaching
The Wyboston Lake venue was OK, but not top notch, hence the four star review (opposed to five star)
12 September 2024
Reply from Firebrand Training
Good afternoon and thank you for your feedback. We're thrilled to hear you had a positive experience attending our CISM course and that you appreciate the knowledge and real-life experience of our instructor, this is an important part of all of our course. We're also glad that the exam coaching was valuable to you, hopefully your exam result was a positive one?
We are sorry, that you felt that The Willows Hotel fell short as a top notch location. We believe it is a great 4-star location, and while there is always room for improvement, it certainly looks to provide excellent service, a comfortable night’s sleep, and a variety of food options at breakfast, lunch, and dinner
Thank you so much for being a valued customer, we look forward to hopefully welcoming you back at Firebrand soon
Kind regards
Glenn Hutchinson
Customer Experience Manager
very nice expierience!
very well planned and executed training in a very good and quit environment.
30 September 2024
Reply from Firebrand Training
Good afternoon Peep,
Thank you for your kind feedback! At Firebrand we work hard to ensure everything runs like clockwork so we're delighted to hear that you found the training well-planned and executed, and that the environment was conducive to learning.
We hope to see you again on one of courses in the future!
Kind regards
Glenn Hutchinson
Customer Experience Manager
It is effective and overall a great educational experience
For those who are looking for intense and quality certification. This is a great institution.
21 November 2024
Reply from Firebrand Training
Hi Ahmed,
Glad to hear you had a great experience with us. We aim for 'intense and quality,' like our complimentary unlimited coffee! Thanks for the glowing review.
Kind regards
Glenn Hutchinson
Customer Experience Manager
All was well-planned and executed
4 November 2024
Reply from Firebrand Training
Good afternoon Margarita
Thank you for your review! We're very happy to hear that everything went well. We appreciate your feedback and look forward to welcoming you to future courses with us!
Kind regards
Glenn Hutchinson
Customer Experience Manager
Reply from Firebrand Training
Good evening,
Thank you for the kind words! We're thrilled you enjoyed our facilities and felt supported by our team. We like to think of our team as your personal cheerleaders, ready to help you succeed every step of the way!
Hopefully we'll see you again soon for another great learning experience
Kind regards
Glenn Hutchinson
Customer Experience Manager
MS -102 course should be taught over 5…
MS -102 course should be taught over 5 days. 3 Days (more that 14 hours per day) was not enough.
4 November 2024
Reply from Firebrand Training
Good morning,
Thank you for your feedback and I am sorry that you feel that the course wasn't long enough. Part of Firebrands methodology is the intensive nature, it's part of our DNA, and of course we fully understand that it doesn't work for everyone. We do review feedback on a regular basis so in the event that its a common theme, the extension of courses will be explored as a possible option.
Please don't hesitate to take advantage of our certification guarantee where you can retrain for free (exc accommodation/exam retake costs)
Kind regards
Glenn Hutchinson
Customer Experience Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.