Constant problems with platform Very slow 3-5 days late paying suppliers Reps always have to email the head office for answers but takes days to get reply Facility is very deceiving in its adv... See more
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DO NOT TRUST YOUR AVAILABLE DRAWDOWN BALANCE. They don't own up to posting mistakes. Massive amounts like $14,800 payment that went missing and I had to do the work myself to prove it to them and th... See more
Company replied
This company are without a doubt one of the worst I have encountered. I would give minus stars if I could. This company has been one of the most stressful and frustrating financial experienc... See more
Make some improvements and we will be a long term customer Things went wrong in setting up the facility and with the high level of interaction with the account manager should have been picked up and... See more
Company details
About Finstro
Written by the company
Take back control of your customers, their payments and your plans for growth.
Instant approval for Trade Facilities that can pay your invoices, fund slow paying debtors and access cash to help grow your business.
Contact info
Level 5 | 1 York St, 2000, Sydney, Australia
- 1800 693 467
- info@finstro.com.au
- finstro.com.au
1.3
Bad
367 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 20% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and friendly
Very helpful and friendly. Easy application process and communication was great
3 December 2019
Unprompted review
Easy service
I found my experience with Finstro has been seamless and easy.
1 December 2019
Unprompted review
Trasparent process
Trasparent process, fast, tailored to suit your business needs.
Really happy with overall service.
29 November 2019
Unprompted review
Misleading
Misleading, hight interest, not helpful for small businesses
25 November 2019
Unprompted review
Reply from Finstro
Hi David,
We're disappointed to hear your remarks regarding our service.
I'd like to reach out to you to find out more about how we can assist you - however, I can't find any clients with your name in our database and your review hasn't come through our invitation system.
Could you please call me so I can help resolve this for you?
My number is 0422 688 969.
Regards,
Nick S
Business Finance Manager
Sabrina was awesome.
17 November 2019
Unprompted review
they have the best system for providing…
they have the best system for providing bank account info
11 November 2019
Unprompted review
Some systems are not used friendly.
8 November 2019
Unprompted review
Very helpful and excellent service.
8 November 2019
Unprompted review
Yes quick efficient and supportive.
Yes quick efficient and supportive.
All done thank you
Greg
2 November 2019
Unprompted review
Oliver Lance has been excellent
Oliver Lance has been excellent, always follows up to see if we need assistance. I am impressed with his service.
31 October 2019
Unprompted review
Ea,sy to navigate people on the phones…
Ea,sy to navigate people on the phones can not help you enough. Recomend this service to anyone with a business
28 October 2019
Unprompted review
Very easy to deal with
Very easy to deal with. And super quick turnaround. Highly recommended.
17 October 2019
Unprompted review
bdm was very helpful and application to…
bdm was very helpful and application to implementation the process was fast and efficient
15 October 2019
Unprompted review
Fast & Effecient
Have been in business for over 5 years and have never come across a financial firm as good as these guys. Quick, effective and professional. Sabrina was absolutely helpful, knowledgeable and made the entire process painless. Thank you Sabrina & thank you Finstro.
14 October 2019
Unprompted review
Fast efficient service
26 September 2019
Unprompted review
Thanking Oliver for the great service
Thanking Oliver for the great service. he was very approachable and made it as easy as possible for me to receive the finance that I needed.
18 September 2019
Unprompted review
No hassles .great product
No hassles .great product. Team are great to work with .helpful and can understand what they are providing easily no hidden terms
18 September 2019
Unprompted review
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