Constant problems with platform Very slow 3-5 days late paying suppliers Reps always have to email the head office for answers but takes days to get reply Facility is very deceiving in its adv... See more
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DO NOT TRUST YOUR AVAILABLE DRAWDOWN BALANCE. They don't own up to posting mistakes. Massive amounts like $14,800 payment that went missing and I had to do the work myself to prove it to them and th... See more
Company replied
This company are without a doubt one of the worst I have encountered. I would give minus stars if I could. This company has been one of the most stressful and frustrating financial experienc... See more
Make some improvements and we will be a long term customer Things went wrong in setting up the facility and with the high level of interaction with the account manager should have been picked up and... See more
Company details
About Finstro
Written by the company
Take back control of your customers, their payments and your plans for growth.
Instant approval for Trade Facilities that can pay your invoices, fund slow paying debtors and access cash to help grow your business.
Contact info
Level 5 | 1 York St, 2000, Sydney, Australia
- 1800 693 467
- info@finstro.com.au
- finstro.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 20% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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I was very impressed with the…
I was very impressed with the professional service I received and how prompt and understanding they were to my situation.
Highly recommend Finstro.
I am really hurt with these guys
I am really hurt with these guys. I had an account with them, it wasn't great, but it got sorted out. I then approached them sometime later to reactivate my account that I had closed, to be told, "we aren't prepared to give you an account ".
These guys, yes, they are friendly, until things don't go their way and a business gets into some trouble. Their interest rates are out of this world. It was their interest rates that killed us.
Whilst ever they are getting their money back, they are nice. They certainly don't believe in giving businesses a second chance.
Very friendly and easy to deal with it…
Very friendly and easy to deal with it was a pleasure
Very easy to deal with
Friendly service and money was in the…
Friendly service and money was in the bank the same day!!
Dealing with Finstro
Dealing with Finstro, from the initial phone enquiry regarding Finstro’s services and products to using their facility with in just a matter of days, was and still remains a great experience based on many factors.
The highlight of this experience was dealing with Zac the development Manager, who’s total professionalism and understanding of our individual business needs, explained how we could actually benefit from their services.
Having the benefit of utilising Finstro’s products and services has given us the confidence and the means to take on more profitable contracts, which we would shy away from in the past due to their scale.
All in all, a great facility and experience, things have step up for the better and looking forward to continued growth as apposed siting idle and watching our competitors from the sideline.
Easy process and great flexibility in…
Easy process and great flexibility in repayment structure
No complaints!
Very fast application review. Very friendly and helpful staff.
Excellent service
Excellent customer service and…
Excellent customer service and communication. Quick response.
Fantastic quick and easy service
There was a great Castmer Servise and…
There was a great Castmer Servise and very happy response from the staff. Hi recommend it to other Businesses.
This was so quick and easy to set up in…
This was so quick and easy to set up in a day in fact...even the people were great to deal with...Thanks again guys
FANTASIC and FAST service
FANTASIC and FAST service. Sabrina was a gem to deal with and was attentive, helpful and very friendly and a CREDIT to FINSTRO. THANKS SO MUCH from a happy lender.
Great Faxility
Efficient and effective!
Great service and very easy process.
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