Constant problems with platform Very slow 3-5 days late paying suppliers Reps always have to email the head office for answers but takes days to get reply Facility is very deceiving in its adv... See more
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DO NOT TRUST YOUR AVAILABLE DRAWDOWN BALANCE. They don't own up to posting mistakes. Massive amounts like $14,800 payment that went missing and I had to do the work myself to prove it to them and th... See more
Company replied
This company are without a doubt one of the worst I have encountered. I would give minus stars if I could. This company has been one of the most stressful and frustrating financial experienc... See more
Make some improvements and we will be a long term customer Things went wrong in setting up the facility and with the high level of interaction with the account manager should have been picked up and... See more
Company details
About Finstro
Written by the company
Take back control of your customers, their payments and your plans for growth.
Instant approval for Trade Facilities that can pay your invoices, fund slow paying debtors and access cash to help grow your business.
Contact info
Level 5 | 1 York St, 2000, Sydney, Australia
- 1800 693 467
- info@finstro.com.au
- finstro.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 20% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still not shore what is going on
Still not shore what is going on
Colin
Excellent Service
Excellent Service, prompt and very professional.
I would like to thank Sabrina Gough as she was very helpful, prompt and very professional. Sabrina kept me updated with whole process.
Keep up the good work Sabrina and Finstro team.
Very helpful and explained the process.
Dev was very efficient and helpful and…
Dev was very efficient and helpful and responded to my requirements quickly . Great service !!
Easy Loan processing
It was easy with the online application for the loan and processing was quick. thank again.
Fantastic
The staff at Finstro, particularly Devyn, were very helpful to sort out exactly what I needed/wanted to help grow my small business. I would very highly recommend this company :)
Great service
Oliver was always available, very professional & patient. Explained everything & answer all my questions
Fast & helpful!
Very helpful
Super fast
Super fast
Super easy
And reliable
Perfect costumer service
10 from 10
Good to deal with
Great customer service
Easy and efficient process that was stress free and great customer service.
Very helpful efficient and quick
Very helpful efficient and quick. Really helped us out.
Great support
Oliver finance manager was very helpful…
Oliver finance manager was very helpful and got me through the loan
Friendly helpful service
Friendly helpful service.
Answered all questions and concerns without hesitation. Walked you through any issues and reasonably priced.
Recommend if you need this service as I feel you have more control as opposed to Prospa and the likes.
Was a simply process
Was a simply process, and there was assistance the whole way thru.
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