Finstro Reviews 367

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Constant problems with platform Very slow 3-5 days late paying suppliers Reps always have to email the head office for answers but takes days to get reply Facility is very deceiving in its adv... See more

Rated 1 out of 5 stars

DO NOT TRUST YOUR AVAILABLE DRAWDOWN BALANCE. They don't own up to posting mistakes. Massive amounts like $14,800 payment that went missing and I had to do the work myself to prove it to them and th... See more

Company replied

Rated 1 out of 5 stars

This company are without a doubt one of the worst I have encountered. I would give minus stars if I could. This company has been one of the most stressful and frustrating financial experienc... See more

Rated 2 out of 5 stars

Make some improvements and we will be a long term customer Things went wrong in setting up the facility and with the high level of interaction with the account manager should have been picked up and... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About Finstro

Written by the company

Take back control of your customers, their payments and your plans for growth.

Instant approval for Trade Facilities that can pay your invoices, fund slow paying debtors and access cash to help grow your business.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

367 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent Service

Excellent Service, prompt and very professional.
I would like to thank Sabrina Gough as she was very helpful, prompt and very professional. Sabrina kept me updated with whole process.
Keep up the good work Sabrina and Finstro team.

16 September 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic

The staff at Finstro, particularly Devyn, were very helpful to sort out exactly what I needed/wanted to help grow my small business. I would very highly recommend this company :)

19 August 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Oliver was always available, very professional & patient. Explained everything & answer all my questions

13 August 2019
Unprompted review
Rated 5 out of 5 stars

Super fast

Super fast
Super easy
And reliable
Perfect costumer service
10 from 10

3 August 2019
Unprompted review
Rated 5 out of 5 stars

Friendly helpful service

Friendly helpful service.
Answered all questions and concerns without hesitation. Walked you through any issues and reasonably priced.
Recommend if you need this service as I feel you have more control as opposed to Prospa and the likes.

28 June 2019
Unprompted review

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