Finance Advice Centre Reviews 

381
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, dedication, and supportive approach, often going above and beyond. People frequently highlight the excellent service, noting clear explanations, timely updates, and quick responses to inquiries. Consumers appreciate how the team makes complex processes smooth and stress-free, ensuring a positive experience from start to finish. Many felt confident in the expertise provided, with advisors successfully securing mortgages even in challenging situations. The personalized guidance and continuous support were key factors in their satisfaction.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, dedication, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, reliable, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism, patience, and... See more

Response time

People report positive experiences with response time, highlighting prompt and clear communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris Pilley was absolutely amazing. He made this whole deal as stress free for us as possible. From start to end he guided us with whole lot of patience and understanding. Excellent at communicating... See more

Rated 5 out of 5 stars

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary... See more

Rated 5 out of 5 stars

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changin... See more

Rated 5 out of 5 stars

We were quite a complex case, but Garry handled everything with professionalism and persistence. From the start, he took the time to understand our situation in detail and kept us fully informed throu... See more


Company details

  1. Mortgage Broker

Written by the company

Whether you're looking for Whole of Market Mortgage Advice, Loan Advice or Insurance Advice, Finance Advice Centre guarantee to be your right choice!


Contact info

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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No recent history of asking for reviews

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4.9

All reviews

(381)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Garry Smith - The Best Financial Adviser You Could Ask For


I will never look for another financial adviser — Garry Smith is truly the best of the best.

From the very beginning, Garry impressed me with his professionalism and foresight. He contacted me early to start the remortgage process, which caught me by surprise, but it quickly became clear that he knew exactly what he was doing. The initial offer was excellent, and everything moved swiftly — I was thrilled.

However, when the solicitors got involved, I discovered an equity issue that meant I couldn’t proceed with the remortgage, despite having already paid all the fees. I turned to Garry for advice, and he responded with courtesy, professionalism, and a clear plan of action. He guided me through every step and stayed involved until the issue was resolved and the remortgage was successfully completed.
Throughout the process, Garry maintained communication with all parties involved, ensuring everything came together in my favour. When things began to slow down with the solicitors and my previous mortgage interest rate increased, Garry was calling almost daily to check progress and advise me on how to speed things up.

I’m incredibly grateful to have chosen Garry as my financial adviser. I will continue to seek his guidance for any financial matters, and I genuinely believe there’s no one better.

Thank you so much, Garry.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service! Highly recommended!

As a first time buyer, Garry was very patient with me and extremely helpful and supportive. He explained to me the step-by-step process which meant I always knew where I was and what I needed to do and know at any given stage of my mortgage application. He’s also very prompt and professional. As the review title says: excellent service. I highly recommend!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from Garry Smith!

Having been introduced to Garry by family, I can now confidently say I highly recommend his services. Garry helped my daughter and I secure the perfect mortgage product through a “joint borrower, sole proprietor” arrangement — exactly what we needed. He went above and beyond, scouring the market to find us the best deal and keeping us informed every step of the way, even when the paperwork got tricky. His professionalism, dedication, and clear communication made the whole process smooth and stress-free.
Thank you, Garry, for all your hard work and support!
— Shaun & Hedy

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Gary was amazing he was open and…

Gary was amazing he was open and friendly, he kept us up to date on everything , he contacted us regularly, explained thing to us that we did not understand. steve & josie

19 September 2025
Unprompted review
Rated 5 out of 5 stars

This is our first time working with Jason…

This is our first time working with Jason and I have to say, I will always come back to him whenever we need a new mortgage or insurance. I cannot fault him, from start to finish. He works all kinds of hours to ensure he gets you the very best deal as quick as possible, and that has meant a great deal to us. We certainly wouldn’t have got as good a deal without him, and he took all that pain away from us. Totally reliable, trustworthy and caring individual, and would recommend anyone to use his services!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

I have recently used finance advice centre for my remortgage. Kia made this process, application and transition so seamless with little worry and anxiety. She kept me updated in every step and I knew I could ask any question I needed and she would come back to me with a full explanation in a timely manner. Thanks Kia! 😊

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Jason Pulsford

Review for Jason Pulsford

Jason is so much more than just a broker. He guided and supported me throughout my homeownership journey, and I truly never thought I’d be able to get a mortgage. Jason always remained positive, truthful, and encouraging—he’s been there every step of the way.

He’s always available, whether by phone or email, and responds quickly with genuine care. Friendly yet professional, Jason makes you feel like you have a trusted friend in your corner. When your dream is on the line, he’s exactly the person you want by your side.

Thank you, Jason—I couldn’t have done this without you. I highly recommend him!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Steve has been such an amazing help

Steve has been such an amazing help! He informed me on the progress constantly, he was able to showcase the pros and cons of different leaders. When no one was able to help with a transfer of equity, steve was the person who helped me through this process! Amazing guy!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support from start to finish!

Sheetal was incredibly helpful throughout the entire mortgage process. From the initial consultation to securing the offer, she provided clear guidance, prompt communication, and genuine support at every stage.

We especially appreciated her professionalism, patience, and ability to break things down in a way that was easy to understand. The entire process felt smooth and stress-free because of her involvement.

Highly recommended for anyone looking for expert mortgage advice and support!

Thank you again, Sheetal, we truly appreciate your help!

…Matthew & Welhelmina Kyei-Dompim

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Steve has been amazing

Steve has been amazing! He helped us get a mortgage when we didn’t think we would be able to. He has been so helpful and helped us and advised us every step of the way. Thank you so much Steve 😊

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Gary Smith - FANTASTIC SERVICE

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary made everything so much easier. He took the time to explain things clearly, was always patient and reliable, and guided us every step of the way. We honestly can’t recommend him enough!

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to finish

I had the pleasure of working with Prabjot and I can’t recommend him highly enough. From the very beginning, he provided an exceptional level of service — professional, knowledgeable, and always patient. No matter how many questions I had (and there were plenty!), he took the time to explain everything clearly and made sure I was comfortable at every stage.

What truly stood out was his dedication — not only during the mortgage application process but right through to completion. He regularly checked in, kept me informed, and ensured everything stayed on track. It’s rare to find someone so thorough and genuinely committed to their clients.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Steve has been an absolute lifesaver in…

Steve has been an absolute lifesaver in securing our mortgage when no one else could! His expertise, dedication, and exceptional service made the entire process smooth and stress-free. Steve was always just a phone call away, ready to answer questions and provide guidance whenever we needed it. His professionalism and commitment are unmatched, and we cannot rate him highly enough. Thanks to Steve, several of our friends have also successfully secured their mortgages with his help. He is truly the best in the business, and we will undoubtedly turn to him for all our future mortgage needs. Highly recommend! Someone give this man a raise!

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Garry S looked after my remortgage. 5 stars

Garry S looked after me for my remortgage with Finance Advice Centre and made the process easy to understand. He found me a very reputable high street lender that I am very happy about. I cannot recommend Garry enough as he helped me get my original mortgage a number of years ago. Highly recommended service

31 July 2025
Unprompted review
Rated 5 out of 5 stars

We were quite a complex case

We were quite a complex case, but Garry handled everything with professionalism and persistence. From the start, he took the time to understand our situation in detail and kept us fully informed throughout the process. Despite the challenges, he managed to secure us a very good deal that we're really happy with. We couldn’t have asked for better support.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Used Gary Smith a few times now and each time he’s been great. Goes over and above and is always a great help.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Incredible experience

We had an incredible experience working with Muslim Somani as our mortgage broker. From start to finish, Muslim went above and beyond to help us secure a loan from the bank for our new home. His dedication and work ethic are unmatched—no matter what time of day, he was always available the moment we reached out.

Muslim is not only highly professional but also genuinely friendly and approachable, which made the entire process much less stressful. When we ran into confusing legal documents from the solicitor, Muslim didn’t hesitate to step in. He took the time to read through everything thoroughly and explain it to us in plain language, ensuring we understood every step of the way.

Thanks to his help, we’re now proud homeowners. We couldn’t have done it without him. If you’re looking for someone who truly cares, works incredibly hard, and will be by your side every step of the way, Muslim Somani is the one to go to. Amazing guy—highly recommended!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service arranging mortgage

Fantastic work helping me organise my mortgage. They were in contact with me free of charge for over a year offering me advice until I eventually went ahead with a property purchase. Found the best deal available for my circumstances, and still providing advice after the mortgage has been agreed.

2 June 2025
Unprompted review

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