Finance Advice Centre Reviews 

381
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful and professional, guiding them patiently through complex processes. Many highlight the excellent service, noting how advisors go above and beyond to secure the best outcomes, even in challenging situations. People appreciate the clear communication and quick response times, ensuring they are kept informed at every step. This proactive approach contributes to a smooth and stress-free experience for customers, making complex financial processes much easier to navigate.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, knowledge, and... See more

Response time

Users describe positive interactions with response times, highlighting prompt communication and quick replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris Pilley was absolutely amazing. He made this whole deal as stress free for us as possible. From start to end he guided us with whole lot of patience and understanding. Excellent at communicating... See more

Rated 5 out of 5 stars

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary... See more

Rated 5 out of 5 stars

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changin... See more

Rated 5 out of 5 stars

We were quite a complex case, but Garry handled everything with professionalism and persistence. From the start, he took the time to understand our situation in detail and kept us fully informed throu... See more


Company details

  1. Mortgage Broker

Written by the company

Whether you're looking for Whole of Market Mortgage Advice, Loan Advice or Insurance Advice, Finance Advice Centre guarantee to be your right choice!


Contact info

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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4.9

All reviews

(381)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Nathan Thompson is the man you need!

We’d just like to say a massive thanks to Nathan Thompson. He went above and beyond to get me and my partner our mortgage even when we didn’t think it would be possible. His work ethic and professionalism was outstanding. A really nice guy who genuinely cares and was there for us whenever we needed him. He made the process as easy as it could possibly be. Deserves more than 5 stars. Thanks again Nathan, top man!

Pete and Bella x

14 February 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend Steve Hatton

As first time buyers we had no idea what options would be available to us. Steve Hatton was recommended by a family member and he made the service so smooth and helped us along the way and with any hiccups we had through the process we are now in our first home and will be using him again in the future!! Thank you

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Kia is a star!😊

Kia is a star!😊 She has helped me several times with my mortgage and life insurance, making everything so simple and taking a weight off my shoulders. Kia is friendly, always replies quickly, keeps me updated and is there to simplify things that I don’t understand. I’m so grateful for her help and would highly recommend her.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service for the second time

Excellent service for the second time! Very professional, helpful, and efficient. Made getting my remortgage easy and stress-free. Would highly recommend Garry, which I have in the past and they share the same positive feedback.

Many thanks Garry Smith and Finance Advice Centre.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Great advice from Jason Pulsford

I had a great experience with Jason Pulsford at the Finance Advice Centre in Bristol. He provided friendly, professional service and excellent advice that helped me reduce my mortgage term by 18 months while still staying within my budget. I would highly recommend Jason to anyone looking for clear, trustworthy mortgage advice.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Top class experience

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changing for us and we couldn’t be more greatful and even once the mortgage offer is in place he still works extremely hard to help you with anything else during the process. We couldn’t recommend him more and are so greatful to have him as our mortgage advisor

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great mortgage adviser

When Garry first contacted me, I explained that I wanted to remortgage my home but wasn’t quite ready. We agreed to speak again in a few months, and true to his word, he called exactly when he said he would. From there, we began the remortgage process.

Garry was never forceful; instead, we worked together as a team. He answered every question we had, patiently repeating information whenever we needed clarification, and all his emails were tailored to our conversations. He arranged online appointments that suited our schedule, and once he found the right deal and passed the matter on to the solicitors, he continued to check in with weekly calls to ensure everything was progressing smoothly. As I was the main contact, I felt completely comfortable reaching out to him whenever I needed to.

Overall, Garry was highly professional while still being warm and friendly. I’m very happy I chose to work with him and would gladly do so again in the future

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Steve Hatton 10/10

Steve Hatton was excellent from start to finish. As first-time buyers, we were stepping into the unknown, but Steve made the whole mortgage process clear and stress-free. He explained everything in a way that was easy to understand, guided us through each step, and was always available to answer any questions we had. His professionalism and support gave us real confidence throughout. We would definitely use Steve again and highly recommend him to anyone—he’s great.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Sheetal made my entire process for…

Sheetal made my entire process for buying so smooth and seamless! She was so thorough, kept me informed and was quick to respond to any questions I had. I cannot recommend her enough! Thank you Sheetal for making my process of purchasing my first home such a wonderful process!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Kia is absolutely wonderful!

Kia is absolutely wonderful! I’m a regular customer of finance advice centre and would recommend Kia in a heartbeat. Efficient, professional and always contactable whether it be by phone or email. Exactly what you want from the service! Exemplary, thank you!!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Garry was fantastic

Garry was fantastic throughout the mortgage process. He explained everything clearly, kept me updated and made the whole experience stress-free. Highly professional and approachable; I’d definitely recommend him!

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

As a first-time buyer, it can be challenging to find a suitable mortgage advisor. However, Jaynandan Yadav has been exceptional. He ensured I fully understood the process and kept me informed of every detail. His assistance in securing the most competitive mortgage with the lowest interest rate was invaluable. I felt confident in his expertise and highly recommend him.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Would use again

Steve was always available. He was very supportive and patient. He gave us choices and explained all well.

I’d recommend to anyone looking for mortgage advice.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Best finance and mortgage advisors


​I recently used a finance advisor to secure a mortgage offer, and I cannot recommend them highly enough. From start to finish, the service was truly exceptional, especially given the current challenging market conditions.
SHEETAL demonstrated deep market knowledge, took the time to understand my specific financial situation and priorities, and clearly explained all the available options to my wife and me. We felt confident at every step that we were receiving the best possible advice. We are very much appreciated.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Jay Yadav has simply been nothing short of excellent!

This review will serve as our official recommendation for our broker Jay Yadav (Mortgage Advisor)

Jay has been brilliant throughout our mortgage application he is knowledgeable, kind and very professional even with the complexity of our mortgage application he has been with us through this journey keeping us going and reassuring us that all will be ok.

We can’t thank Jay enough he has been a miracle as a broker, and we can’t thank him enough for helping us to own our first home and for his hard work and dedication.

We will always recommended Jay as a mortgage broker to anyone looking to buy their home.

He answers the phone when you call him if its a miss call he does actually call you back which we think is excellent as the advisors in the past we have had dont always do this even on a weekend he sent us a message very hard working.

Highly Recommended and we have no regrets in him organising our re-mortgage process in the future.

Thanks again

Mr L
A very happy customer.

2 November 2025
Unprompted review

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