FilterOutlet.com Reviews 

694
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Bought 4 Swim spa filters and saved over $100!!! over the manufacturer's website. These filters are a perfect fit. Same quality material, number of folds, plastic caps. So I can't speak wit... See more

Rated 1 out of 5 stars

I ordered 3 refrigerator water filters. All arrived with white foriegn matter inside the inlet of all I wasted over an hour trying to talk to some one, but with their use of recordings, mumbering... See more

Company replied

Rated 5 out of 5 stars

We have tried other pool filters over the years, but once we tried FilterOutlet.com for our pool filters we will never get them from anywhere else! Their pool filters clean up very nice with full pr... See more

Rated 5 out of 5 stars

Great source for furnace/AC air filters and refrigerator filters! Fast order processing and shipping at very affordable prices! Thank you FilterOutlet.com, I'll be sure to buy from you again when need... See more


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4.3

Excellent

TrustScore 4.5 out of 5

694 reviews

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No recent history of asking for reviews

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4.3

All reviews

(694)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer service!

I ordered a box of filters and was given a date range when I should receive them. I waited until the last day to contact company that I did not receive them. I checked the tracking status and it went all the way to my state and then headed back to the FilterOutlet.com and was traveling the same direction. Then it said it will be here a week later. I contacted the company and instead of reshipping immediately, they told me to wait until the new shipping date. Well, the new shipping date came and gone and still didn't receive filters. After contacting FilterOutlet.com again, I finally received my order. I was in need of these filters and I told customer service that and being told to just wait, was and is unacceptable. They didn't even to offer a credit or express ship the replacement. Not how to earn my business!

22 May 2023
Unprompted review
FilterOutlet.com logo

Reply from FilterOutlet.com

I apologize for the delay. The delay is very rare as most packages do arrive on time. I do show the reship arrived in 3 business days after we needed to reship. I hope you give us another chance in the future. Thank you

Rated 5 out of 5 stars

my order arrived on time

my order arrived on time! Everything was easy and very fast and the quality of the product was unbeatable! And best of all, the price is unbeatable compared to other online stores! happy with my purchase!

13 May 2023
Unprompted review
Rated 5 out of 5 stars

Great prices, fast service

Received a discount on my first order, and the order fulfillment was fast and well communicated. Thank you

Could you add Dyson stick vac filters to your offerings?

17 April 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased

A friend told me about filter outlet. My first order was easy and arrived very quickly. Bought 3 filters for less than the price of one at my regular retailer. My filter is in and my water is back to full pressure and tasting great! So happy they are made right here in the USA! Will order here from now on.

13 May 2023
Unprompted review

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