Female Friendly Finance Reviews 

490
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and supportive approach throughout the entire process. People appreciate the personalized service, with team members going above and beyond to find suitable options and answer all questions. The overall user experience is frequently described as easy, stress-free, and efficient, often completed quickly. Reviewers highlight excellent communication, with staff keeping them informed and providing clear explanations at every step. Many customers value the flexibility, such as communication via WhatsApp, which eases the process, especially for those with anxiety or neurodiversity. The company's ability to source the desired product within budget and quickly is a recurring theme, leading to high satisfaction.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, consistently highlighting the ease and speed of the process.... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and support... See more

User experience

Users describe positive interactions with user experience, consistently highlighting a smooth, easy, and... See more

Product

Customers had positive experiences with the product, often finding their dream car quickly and within budget.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is amazing I’ve never taken any car finance out before. Didn’t even no how to start. It literally took 48 hours from start to finish and I’ve now got my dream car sitting on my drive . Cu... See more

Company replied

Rated 5 out of 5 stars

Recently got a finance car through FFF, I had the pleasure of going through the process with Chris. He was amazing and after having a bad experience with another company he explained everything in det... See more

Company replied

Rated 5 out of 5 stars

Would recommend 100%. Chris has been absolutely amazing throughout found me a top quality car within budget and the exact one that I have been looking for. Did all the checks expected and answers all... See more

Company replied

Rated 5 out of 5 stars

John was super helpful. He found cars within my budget in great time, and when I wasn’t sure was more than happy to find more options and look at some I'd found myself. The whole process was so nice... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. BMW Dealer
  3. Department of Finance
  4. Finance Broker
  5. Mercedes-Benz Dealer
  6. Motor Vehicle Dealer

Written by the company

We are a broker with a difference. We run a comparison to find you the best deals available. A team of female customer service members who will deal with your application from start to finish for those who prefer to deal with females in a male dominated industry. We focus on customer service as a top priority. Our sales team are some of the best in the country. We work with over 30 plus lenders. We are experts in our sector. With us you are giving yourself the best chance of getting approved and purchasing your new vehicle. We have access to thousands of vehicles via our group stock of dealers and suppliers. This will give you piece of mind that whatever car you desire we have the availability of 99% of vehicles.


Contact info

5.0

Excellent

TrustScore 5 out of 5

490 reviews

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No recent history of asking for reviews

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5.0

All reviews

(490)

111 reviews in the last 12 months

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Rated 5 out of 5 stars

So glad I found them & took the leap!

From start to finish, what an absolute breeze it has been. My advisor Chris has gone above & beyond to help me understand & help search for the perfect car to suit my needs. Everyone at female friendly finance are always willing to help & understand! Highly recommended!

22 May 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

We are so glad to hear about your experience with us Stacey! Thank you for taking the time to leave a review and we really do appreciate the feedback. We look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Number 1 company....

Could not thank Chris and the team enough. From day one they made me first confidant that my finance would all be OK. After having some issues with 2 other companies. Female Friendly Finance have be outstanding. From them finding me a car within budget, to having the finance and deal done in 3days... and then checking in after. Top notch company and will be recommending them to all my friends.

23 May 2025
Unprompted review
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Reply from Female Friendly Finance

Thank you Charlotte for taking the time to leave a review for us. We really do appreciate the feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

I applied and outcome was good

I applied believing I wouldn’t be accepted. John has helped me through and made the process easy. I’d recommend them. I think I’ll be using them for each car I get in the future now. They don’t push you into it or push you to go for anything that not affordable. Thank you again!

21 May 2025
Unprompted review
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Reply from Female Friendly Finance

Brilliant news Rebecca! Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Chris and Steve was amazing 👏 at doing…

Chris and Steve was amazing 👏 at doing there jobs I'd definitely recommend them both to family and friends they have time to check on me to see if my car is OK top guys go get your car's from there you won't be disappointed

10 May 2025
Unprompted review
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Reply from Female Friendly Finance

Thank you Terry for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Let me just start off by saying a…

Let me just start off by saying a massive THANK YOU to Barrie and Hannah! Without whom this wouldn’t have gone smoothly. They fully supported me in finding the right car for us as a large family, we had lots of requirements and with little on the market it was all about finding the right car for us. When we experienced a hiccup Barrie gave us his full support in getting us back on track. Today we drive home our new 7 seater and what a luxury it was. Even with a 9.5 months baby in tow! For a 4 hour round trip it was a pleasure. And that’s saying something.
They helped me secure a finance deal that suits us and within our affordability also.
I very much look forward to working with Barrie and Hannah in the future. Their customer service support was above and beyond! Barrie even got back to me at the close of the deal and ensure everything was ok and that it was as it should be, all whilst enjoying the sunshine in Cape Verde and if that doesn’t give you reassurance then nothing can, I’ll forever be grateful. As a mum of 4 I can now drive to school runs and food shops with peace of mind. Thank you again and much love to the whole team. Best Wishes, Summer and Tom from Cambridgeshire

15 May 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Summer for taking the time to leave a review for us. We are so glad to hear about your experience and we really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Chris made the process very easy

Chris made the process very easy. He was available to answer my numerous questions at any time day or night, well outside office hours. Didn't feel pressured and he even stopped my first choice of car going through when they discovered it wasn't as advertised. Was patient while I changed my mind several times and throughly explained everything to me. Would definitely recommend female finance. All done over WhatsApp too which was great if you have phone phobia!

1 May 2025
Unprompted review
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Reply from Female Friendly Finance

Amazing to hear Greer! Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Fast, friendly and knowledgeable

John helped me find the perfect car. The process was extremely fast, but thorough. John was friendly, fast and did all the paperwork! Delivery has been arranged for tomorrow, which would make it less than 24 hours from application to receiving the car.

15 May 2025
Unprompted review
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Reply from Female Friendly Finance

Thank you Tyne for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

I dealt with chris who was absolutely…

I dealt with chris who was absolutely amazing...The process was done with no pressure at all.i felt as ease with this company from the very first day.if I had known about female friendly finance before I would of been driving my new car months ago.
Amazing company and well deserved 5 stars!
Thankyou chris I will definitely be recommending you to others

14 May 2025
Unprompted review
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Reply from Female Friendly Finance

Thank you Kelly for taking the time to leave a review for us. We really do appreciate your feedback and we are thrilled to hear you had such a good experience with us! We look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 1 out of 5 stars

Couldn't assist with anything even…

Couldn't assist with anything even though 4 other finance companies could with the exact same requirements. It shows how little this company could do and when I said I'll go elsewhere I kept getting lots of messages asking for examples from other companies. Why on earth would I spend my time sending you the other companies examples when you had already closed my account and then get bombarded with emails from you after it's already been closed. Pretty poor effort

9 May 2025
Unprompted review
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Reply from Female Friendly Finance

Thank you for your review. So sorry you felt that way as the search advisor you were allocated tried to explain to you that we could help you however your requirements against your budget were non achievable. We are partners with one of the biggest brokers in the country who have more or less access to every lender so we certainly have the panel of lenders available it’s just sometimes you can’t always help if vehicle the requirements far exceed budget which can make it impossible which the advisor was trying to explain to you. You advised the advisor that you had many companies supplying you with the sort of vehicles you were requesting hence why they asked could you show examples so that so we could assist further.

Rated 5 out of 5 stars

Very good experience

Very good experience! Went above and beyond and found what I was looking for

30 April 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Carly for taking the time to leave a review for us. We really do appreciate your feedback and are glad to hear you had a good experience! We look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

I am absolutely over the moon …

I am absolutely over the moon getting my gorgeous little car in a few days , it was so easy the whole process. Just everything done on WhatsApp with a lovely lady that found me my perfect car for a great price

9 April 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Dawn for taking the time to leave a review for us. Glad to hear you are loving your new car! We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Amazing service from beginning to end

Amazing service from beginning to end. Barry & Chris have been a massive help explaining everything throughly. The process was quick & easy. Highly recommend these guys they’ve gone above and beyond & I now get to enjoy my new car!

2 April 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us Kelli! We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Brilliant representative

Brilliant representative, very helpful and did the search on my behalf finding me the perfect car for my criteria

24 March 2025
Unprompted review
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Reply from Female Friendly Finance

Thank you Hannah for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Excellent service

Would highly recommend them. Was very straight forward, kept up to date by my advisor John. From getting accepted for finance to finance paying the money to the garage was all done in one day.

25 March 2025
Unprompted review
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Reply from Female Friendly Finance

Thank you Angela for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

After searching months for a car and…

After searching months for a car and the right company to do business with I stumbled across female friendly. I tried my luck and within minutes I was dealt with by search advisor Chris. Chris reassured me throughout the whole process and was completely honest with me. Amazing highly recommended

25 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Amazing to hear Elisha! Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

From start to finish 3 hours

From start to finish 3 hours. Very quick with responses to messages and detailed information on next steps.
This is 2nd time I have used this company and will use again in the future.
Nothing was to much trouble, and car i got is local to me.

21 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Maureen for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Highly recommend this company… stress…

Highly recommend this company… stress free and they all went above and beyond I can not recommend them enough … friendly fast and efficient can’t thank them enough

7 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Stephanie for taking the time to leave a review for us! We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Would def recommend and use again

So friendly so helpful and completey hassle free! Thanks so much Chris was a star ⭐️

20 March 2025
Unprompted review
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Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us Amy! We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Had John help me secure car finance

Had John help me secure car finance, I’ve absolutely hated trying to find car finance as you spend days at a time on and off the phone waiting and hoping to be accepted. I applied to female friendly finance as a last resort with not much hope and I still can not believe how smooth, easy, and straight forward it was! I haven’t got good credit and I’m a single mum. John pulled his magic and got me car finance! If you’re reading this review and feel you won’t get accepted, please give it a go because you will honestly be so surprised. I needed this so badly and nearly cried when he confirmed all has been sorted and payment is being released! Picking my new car up in a few days and I am so HAPPY! Thankyou John.

18 March 2025
Unprompted review
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Reply from Female Friendly Finance

Amazing to hear Amy! Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Rachel was outstanding at helping us…

Rachel was outstanding at helping us find the right deal and keeping us updated, went above and beyond and can’t thank her enough!

17 February 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

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