Feel Good Contacts IE Reviews 

2,528
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 326 reviews, reviewers overwhelmingly had a great experience with this company and appreciate the reliable service provided over the years. Customers frequently praise the remarkably affordable prices, noting that contact lenses and prescription glasses offer exceptional value compared to traditional local stores. Reviewers also love the impressively fast delivery times, secure packaging, and the delightful little gifts included as a pleasant surprise in their orders. However, some customers also noted occasional delivery delays, with certain packages taking significantly longer than expected to reach their destination. A few people additionally mentioned minor frustrations, such as receiving different complimentary items than anticipated or encountering unexpected price differences when reordering products.

What people talk about most

Delivery service

Users describe a high level of satisfaction with the delivery service, frequently highlighting fast shipping... See more

Order

People report positive experiences with order, highlighting the app's ease of use and quick delivery.... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and very... See more

Service

Clients share satisfaction regarding the service, frequently highlighting fast dispatch, quick delivery, and... See more

Price

Reviewers highlight positive aspects of price, noting that products are significantly cheaper than local... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products great, price always competitive and offers like free trials of new products amazing. This time delivery time was long. Ordered 30th Dec arrived 8th Jan. Order took ages to reach Ireland, An P... See more

Company replied

Rated 5 out of 5 stars

Just received my order of two sets of glasses from Feel Good Contacts IE Both pairs were Bi focal glasses One pair of prescription sun glasses and one pair of ordinary bi focal reading / dista... See more

Company replied

Rated 5 out of 5 stars

Item as described. Quick enough postage. But the disappointment I felt when I got a complimentary pen instead of a complementary small bag of mini candy was real. Yeah, I know gifted horse and all tha... See more

Rated 5 out of 5 stars

I ordered 2 months supply of contact lenses and 2 bottles of eye drops and not only was it cheaper than other places but i got the delivery quite fast, free delivery after you spend an X amount and a... See more


Company details

  1. Contact Lenses Supplier
  2. Glasses Store
  3. Sunglasses Store

About Feel Good Contacts IE

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Superfast Delivery – FREE Over €89
Order in-stock contact lenses, solutions, sunglasses and eye care by 5:45pm for same day dispatch. Plus, enjoy FREE delivery on orders above €89.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You will get €5 OFF while your friend will enjoy 11% OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring & also savings!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Reorder and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.ie) or call us on 015143614.

Feel Good Contacts

Written by the company

Competitive Prices
We offer consistently low, value-for-money prices and a hassle-free online shopping experience. We also offer a Price Match Guarantee, meaning if you find the exact contact lenses cheaper with another retailer, we'll be happy to match the price and refund you the difference.
Superfast Delivery on all Orders
Place your order before 5:45pm to enjoy Superfast Tracked Delivery on all orders for just €3.98.
Return Policy
We offer a hassle-free returns policy. Contact lenses, solutions and eye care products must be returned within 90 days of purchase, while glasses and sunglasses must be returned within 30 days.
Customer Care Service
Our dedicated customer service team is available 7 days a week (including Bank Holidays) to address any concerns that our customers might have. 
In-house Opticians
We have a team of expert opticians who boast over 11 years of optical experience. The team ensures that the information passed on to our customers is up-to-date and correct and also conducts thorough checks of glasses and sunglasses before shipping to the customers.
Enjoy BIG Discounts
Enjoy 10% OFF as a part of our welcome offer and save money on eye care. We also offer discounts of up to 20% OFF for students, teachers and health care workers.
Official Distributor of Top Brands
We source big brands directly from the leading suppliers, ensuring all our products are 100% authentic and high-quality.

Superfast Delivery

99% of our orders are dispatched the same day.

We are committed in making it fast, easy and affordable to order your contact lenses online. Order before 5:45pm for same day dispatch. Tracked delivery available - service based on items in stock.
Learn More

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,528)

320 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast shipment ✅

Fast shipment ✅
Good Customer Service ✅
Considering the time I placed my order.

14 July 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi J. Bradley,

We’re thrilled to hear your delivery was on point!

Thank you for taking the time to share your experience.

We’ll be here when you need us again.

Kind regards,
Feel Good Contacts

Rated 5 out of 5 stars

Easy Service

Ordered cheap glasses to use for watching tv in the evenings, very easy to order and good value. Also ordered restock of my contacts lenses, as usual no issues with ordering and arrived in good time.

13 July 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi HappyCustomer123,

Thank you so much for your kind words!

We're pleased your order arrived quickly and safely. Fast and reliable delivery is a top priority for us—glad we got it right!

Kind regards,
Feel Good Contacts

Rated 1 out of 5 stars

Long delay on the delivery on an…

Long delay on the delivery on an important order when advertisement says it will be delivered within 2-3 days

13 July 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Kami,

Thank you for your review.

We deeply regret to hear about the issues you’ve experienced with our delivery service. We understand how frustrating it is to not receive your contact lenses on time.

We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 4 out of 5 stars

Better courier, they actually arrived!

A lot better now that they're using a decent courier. The lenses actually arrived!

13 July 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Diana,

Thank you for your feedback.

We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.

Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.

Kind regards,
-Feel Good Contacts Team-

Rated 5 out of 5 stars

Quick delivery

Hassle free ordering and fast delivery.

11 July 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Anthony,

Thanks so much for your kind words!

We're pleased your order arrived quickly and safely. Fast and reliable delivery is a top priority for us—glad we got it right!

Kind regards,
Feel Good Contacts

Rated 1 out of 5 stars

Delivered too late

Delivered 3 days after promised date. Too late for event. Now won't refund me.

9 July 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.

We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.

Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.

Our sincerest apologies for the inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 1 out of 5 stars

Bought the full premium package

Bought the full premium package, including scratch resistant coating.
Scratches appeared on my lens and customer service replied that the lenses are "more durable than standard lenses, but it is not scratch proof".

Don't sell an option that isn't fit for purpose. Personally I'm bullsh*t proof rather than bullsh*t resistant myself.

I'll go to my local and more expensive optician from now on. I have no problem paying for a service or product regardless of the price, once it is done so fairly.

8 July 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you have been disappointed with your experience, as this is certainly not the impression we want to leave with our customers.

We understand how frustrating it can be to notice a scratch on your lenses, especially after choosing our premium lens package with a scratch-resistant coating.

Scratch-resistant coatings are designed to provide greater durability against the minor wear and tear of everyday use compared to standard lenses. However, while they offer increased protection, they cannot completely prevent scratches in all circumstances and are not intended to be scratch-proof.

We carefully reviewed the information and images you provided to see if there was any indication of a manufacturing issue. We appreciate this may not have been the outcome you were hoping for, and we sincerely regret any disappointment this has caused.

We truly value your feedback and your previous custom, as it helps us continually review and improve our products and services.

We hope you'll consider giving us another opportunity to provide you with a better experience in the future.

Kind regards,
Feel Good Team

Rated 5 out of 5 stars

Very happy with the product I choose

Very happy with the product I choose

8 July 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Eugen,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,
Feel Good Contacts

Rated 5 out of 5 stars

Excellent service with speedy delivery

Excellent service with speedy delivery

8 July 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Catherine,

We’re thrilled to hear your delivery was on point!

Thank you for taking the time to share your experience.

We’ll be here when you need us again.

Kind regards,
Feel Good Contacts

Rated 5 out of 5 stars

Good price and fast delivery

Good price and fast delivery, recommended.

1 July 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Laura,

Thanks so much for your kind words!

We're pleased your order arrived quickly and safely. Fast and reliable delivery is a top priority for us—glad we got it right!

Kind regards,
Feel Good Contacts

Rated 5 out of 5 stars

Great service fast delivery

Great service fast delivery

5 July 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Tim,

We’re thrilled to hear your delivery was on point!

Thank you for taking the time to share your experience.

We’ll be here when you need us again.

Kind regards,
Feel Good Contacts

Rated 5 out of 5 stars

Excellent service & contacts

Excellent service & contacts

6 July 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Ger,

Thank you for the 5 stars!

We’re glad you found your go-to contact lenses with us.

Reliable vision and fast service are what we strive for—thanks for trusting us.

Kind regards,
Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Joe,

Thank you for the feedback!

It’s great to know that your package reached you without delay.

We aim for a hassle-free experience every time!

Kind regards,
Feel Good Contacts

Rated 5 out of 5 stars

Unbelievable value

Timely Delivery and unbelievable value

5 July 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Aislinn,

We’re thrilled to hear your delivery was on point!

Thank you for taking the time to share your experience.

We’ll be here when you need us again.

Kind regards,
Feel Good Contacts

Rated 5 out of 5 stars

Arrived fast

Arrived fast, and they threw in a nice pen 10/10

24 June 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi CeeMac,

Thank you for the feedback!

It’s great to know that your package reached you without delay.

We aim for a hassle-free experience every time!

Kind regards,
Feel Good Contacts

Rated 1 out of 5 stars

Ordered prescription reading glasses I…

Ordered prescription reading glasses I was sent distance glasses. I emailed to say this and was told I got the order wrong. Clearly on my order on their app I ordered reading glasses. I recently again ordered reading glasses and have just received Distance glasses. I literally give up.

17 June 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.

We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.

Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.

Our sincerest apologies for the inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 1 out of 5 stars

Ordered contacts lenses a week ago and…

Ordered contacts lenses a week ago and it still has not arrived in Dublin. Website says fast delivery and only a few business days for delivery so this is misleading. I would prefer if they provided accurate delivery times. I wanted these for vacation and now I won't have them unfortunately. Can't rely on this company won't be ordering again unless they improve.

18 June 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.

We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.

Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.

Our sincerest apologies for the inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 5 out of 5 stars

Great experience

This was my second time ordering from FeelsGoodContacts, and I’m very satisfied.

I purchased two pairs of glasses, and both turned out great. The frames are beautiful, and the lenses were made perfectly. I was especially impressed with how well they handled my high prescription in a very thin frame.

Delivery to Ireland took 5 days, which was a reasonable and tolerable waiting time. Everything arrived in good condition.

Overall, I’m very happy with my new glasses and would definitely buy from this store again. Thank you!

17 June 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Luisa,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,
Feel Good Contacts

Rated 5 out of 5 stars

All Perfect

My sunglasses came quickly, we're of great quality and well packaged.

15 June 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Sinéad,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,
Feel Good Contacts

Rated 5 out of 5 stars

I’ve had a positive experience once…

I’ve had a positive experience once again . I was given regular updates . I love my sunglasses and the Pen was a lovely surprise gift.

15 June 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Marie,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,
Feel Good Contacts

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