I ordered an AC Milan jersey, but I never received it. Customer service doesn't help me via e-mail, even though I sent multible messages. I would not recommend ordering at FC Retro from the Netherland... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered 2 Netherlands 88 shirts with custom printing and they are brilliant! The shirts arrived just 8 days after placing the order, much quicker than the estimated shipping times. A special s... See more
If I could give zero, I would. Absolutely awful company. Ordered a Custom Print "R CARLOS 6" Brazil jersey as a Santa present for my 8 year old. It took an age to arrive, and they ultimately sent m... See more
I ordered 2 of the Maradonna Argentina 86 kits for my nephews at Christmas, there was a delay in placing the order and receiving the kits, which meant they didnt arrive in time for the big day, but ad... See more
Company replied
Company details
Written by the company
Nostalgia Unleashed... Wear Your Football Memories! At FC Retro, we are more than just a retailer, we are custodians of football's rich history and a gateway to reliving the magic of yesteryears. Founded by a passionate team of football aficionados, our journey began with a simple yet profound mission: to connect fans with the timeless allure of classic football shirts.
Contact info
United Kingdom
- support@fcretro.co.uk
- fcretro.co.uk
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam and fake
I ordered a t-shirt on May 6th and have still not received it.
On May 12th, I received an email saying that my order had been shipped, but no tracking ID was provided.
On May 15th, I was sent a tracking ID linked to a fake website that resembles Postnl.nl, where I could enter the fake tracking number and see that my package had supposedly been shipped.
The tracking ID I received does not work on the official Postnl.nl website.
I then contacted FC Retro by email and received a standard reply stating that they do not respond to inquiries regarding shipments.
At this point, I no longer expect to receive my order.
A chargeback is now being filed with my bank.

Reply from FC Retro
I ordered a kit for my son and he’s…
I ordered a kit for my son and he’s chuffed to bits with it! I contacted them straight after placing my order as I forgot to add the custom printing. They replied quickly and were very accommodating, resolving my error and ensuring my son got the perfect kit. 10/10!

Reply from FC Retro
I ordered a shirt with Ronaldo from…
I ordered a shirt with Ronaldo from Inter. It was delivered a little after the estimated time, took about a month. But the shirt is not original; all patches etc. look like it is Nike, but the quality of the fabric and seams is lousy; also bought in size L, but this must be Asian L, because this is FAR from being a normal European/American L, closer to S/M. To put it mildly disappointed with a lousy product. Giving two stars because the shirt actually arrived, which I eventually did not expect.
Can also add that this is made and shipped from China, definitely not UK as it says.
Overall amazing
Brilliant quality tops, great selection and very friendly customer service. Definitely will buy from here again.
Careful ordering - limited returns and lengthy delivery
I bought a jersey for my son’s birthday. Accidentally clicked on a different player’s name and when it arrived, and I noticed, I asked if I could return for the correct name.
Answer: No, we do not accept any returns if a jersey has a player’s name or number. Thing is, all adult jerseys have names and numbers. Anyway, it took 3 weeks to arrive and they just point you to the small print with regard to not accepting returns.
I’ve bought two jerseys previously from them and would have bought more, albeit the lengthy delivery.
Be careful when ordering as returns are not possible! I won’t be back.

Reply from FC Retro
I would give this 0 stars if I could
I would give this 0 stars if I could, this site is a scam. They made me wait for my shirt for 2 months and when I asked them about it they told me that my package had been lost. Complete scam I’ve never had an experience like this ever.

Reply from FC Retro
Very low quality product
The shirt arrived after about 2,5 weeks. Had frayed sleeves and after trying it on I had an allergic reaction to it. I washed it and the Logo came off. Lowest quality stuff you can imagine. Never buying again.

Reply from FC Retro
Ronaldo Barcelona retro shirt…
Ordered a Ronaldo Barcelona retro shirt in XL, what turned up was a medium, on a diet.. it's tiny, and wonky, contacted customer service who won't entertain the refund due to it being customised, which it isn't, it's available on the site to order like that, so not customised in any way shape or form. Not one thing about the experience that was good, look elsewhere if I was you, for the money charged,also not sure what review site they are using on the site but it doesn't reflect any score or reviews on this or any other site I've checked really really poor all over

Reply from FC Retro
DO NOT BUY
DO NOT BUY – Feels like a scam
I ordered two Ronaldo Brazil shirts from Retro FC almost two months ago. The company claims they shipped the order, but it never arrived. After many weeks of waiting, I contacted them to request a refund since the shirts were meant to be a gift — and at this point, they were no longer useful.
Instead of offering a solution, they claimed to have re-sent the package (which I never received either) and refused a refund, arguing the shirts were “personalized.” This is simply untrue — the shirts were not personalized.
To make things worse, the tracking code they provided for the second shipment doesn’t exist. No updates, no trace of the parcel — nothing.
This entire experience feels deliberately dishonest. I’m not the only one — after checking other reviews, it’s clear that many people have had similar issues with orders that never arrived, fake tracking numbers, and no real customer support.
Save yourself the headache and avoid Retro FC at all costs.

Reply from FC Retro
Great service, but long shipping
The place is great at contacting back, great service. Just a long shipping and difficult to know when the package has arrived. But good quality on the shirt. Will buy there again

Reply from FC Retro
Jerseys are top class
Jerseys are top class. We ordered an Argentina with Maradona 10 plus a Zidane French Jersey with 10, both came with shorts which are also very good quality. Yes the delivery took a while but worth the wait. Will definitely be ordering again.

Reply from FC Retro
I almost ordered a Ronaldo Brazil shirt…
I almost ordered a Ronaldo Brazil shirt and saw now the reviews written. I guess the whole staff is coming from china and of course its fake shit.
So i decided not to order from this page.
Ha ha

Reply from FC Retro
Amazing 10/10 customer service I…
Amazing 10/10 customer service I ordered the wrong size and then had a QC concern and they responded promptly and kindly! Would order again!
Sketchy at first, quick replies changed everything
Thought it was sketchy as first, due to the shipping saying it was in a different city, than where I live.
Just asked them on e-mail about it, and they put it in my mailbox and everything was fine about it.
Quick replies too. Will definetly use FCRetro again!
Terrible customer service. Liars
I placed an order for two t-shirts, one of them with the CUSTOM PRINTING option and the other normal. The t-shirt with CUSTOM PRINTING arrived without CUSTOM PRINTING. I sent them an email and they sent me a screenshot of my order in which the CUSTOM PRINTING option was clearly visible. However, they later told me that it was a screenshot of an example order (a lie) and from then on they stopped responding to my emails. Of course I'll have to keep the shirt they sent me wrong.

Reply from FC Retro
Review FC Retro
Ordered twice at FC Retro, made an exchange once. Very nice, clear and great customer service. Shipping took about 2 weeks per order, but was most definitely worth the wait.
I 100% recommend this site if you are looking for good quality, awesome retro football jerseys.
Extreem lange bezorgtijden
Extreem lange bezorgtijden. Extreem slechte customer service. Don’t order here
UPDATE AFTER FC RETRO REPLY
In hun email staat letterlijk de tekst: PLEASE DO NOT CONTACT US WITH SHIPPING QUERIES

Reply from FC Retro
Please avoid this website
Please avoid this website. I ordered a jersey there, and it took two months for it to come. They supplied a worn-out size, so I was completely duped.

Reply from FC Retro
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







