Staff are friendly and helpful. The layout of the store is attractive and well organised. In the colder months, I would like to find jumpers and accessories made of wool rather that synthetic materi... See more
Company replied
Location
Switch locationUnit 156 The Gracechurch Centre, B72 1PH Sutton�Coldfield, West Midlands, GB
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See what reviewers are saying
Really liked this year’s winter collection, in terms of colours and the pj’s are particularly nice. However, I really want to single out the service of Amy in the Sutton Coldfield branch of Fatface. M... See more
Company replied
First of all, I love the designs and the quality, then the convenience of being able to choose online or instore, and to get delivered home or pick up instore. I have always been welcomed when visitin... See more
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My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, United Kingdom
- 01213 547786
4.8
Excellent
172 reviews
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Shorts was great nice fit just didn’t…
Shorts was great nice fit just didn’t like the way they are packaged spoils the moment you open them you have to iron to try on
5 July 2024
Reply from FatFace - SUTTON COLDFIELD
Hi Raymond
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience. I will be sure to pass your comments regarding packaging to the correct departments.
Take care, LE
Reply from FatFace - SUTTON COLDFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Great staff ladies in today
Great staff ladies in today were always happy to help and polite fabulous designs and make up.
23 June 2024
Unprompted review
Reply from FatFace - SUTTON COLDFIELD
Hello John,
Thank you for sharing your recent experience in our Sutton Coldfield store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Very well made clothes fit and look as…
Very well made clothes fit and look as described thank you
15 June 2024
Reply from FatFace - SUTTON COLDFIELD
Hello Deborah,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new purchase!
Have a great day!
Take care, ED
A lovely lady Jane in your Sutton…
A lovely lady Jane in your Sutton Coldfield store helped both me and my elderly mum today she was very caring and helpful thankyou Jane
21 June 2024
Unprompted review
Reply from FatFace - SUTTON COLDFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly staff
29 April 2024
Reply from FatFace - SUTTON COLDFIELD
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Sutton Coldfield store to be so friendly. I will be sure to pass your comments on to the team.
All the best, MM
Lovely quality product
Lovely quality product. Ordered online to click & collect in store. Arrived in good time with no issues. Very happy.
23 March 2024
Reply from FatFace - SUTTON COLDFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you enjoyed using our Click and Collect service!
Take care.- GM
I'm new to Fatface
I'm new to Fatface, I like the quality and style of the clothes, will be using them again
25 March 2024
Reply from FatFace - SUTTON COLDFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service
The website is great and ordering very simple. My order was delivered within 3 days free of charge and returns to store were credited promptly. Overall a very good experience.
24 March 2024
Reply from FatFace - SUTTON COLDFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Reply from FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Purchased a couple of items
Purchased a couple of items, very helpful and cheerful staff. Amy, Emily and Sophie were knowledgeable about clothing and sizing.
23 March 2024
Unprompted review
Reply from FatFace - SUTTON COLDFIELD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased to read that you encountered such a great experience during your visit to our Sutton Coldfield store. I will be sure to pass on your lovely comments to Amy, Emily, Sophie and the team.
All the best, MM
Reply from FatFace - SUTTON COLDFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Always been a great style
Always been a great style, innovative and original, with lots of elegant and fun in the same time.
13 January 2024
Reply from FatFace - SUTTON COLDFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great looking clothes from FatFace!
Purchased another great looking item from FatFace at a great price in the sale. The material always feels super quality and you know it's going to wear well!
2 January 2024
Reply from FatFace - SUTTON COLDFIELD
Hello Stuart
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service
Great service from start to finish. Easy to order online, can select delivery or click and collect. Kept up to date with order progress and speedy delivery. Lovely products. Friendly and helpful staff.
25 November 2023
Reply from FatFace - SUTTON COLDFIELD
Good afternoon, Nat.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Sutton Coldfield store.
Take care, JB
Rugby shirt was great value and the…
Rugby shirt was great value and the colours were terrific.
21 November 2023
Reply from FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
A pleasure to shop with FatFace
A pleasure to shop and order from Fat face as everything is perfect from choice, ease of order, price, communication and delivery. The sheep jumper ordered online is beautiful and a nod to a very famous jumper from the 80’s. Well made, top quality, ethically made and for a worthwhile cause too.
14 November 2023
Reply from FatFace - SUTTON COLDFIELD
Hello Jules
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality that lasts
Always excellent quality that I know will last so therefore always prepared to pay the extra
6 November 2023
Reply from FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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