Brilliant service @ Fat Face Sidmouth. Thanks to Connie and Jennie. Went out of their way to find a top for me when the sale had finished and all items had been bagged up! They did find the top I wa... See more
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After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Bet... See more
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Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... See more
Company replied
Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which refl... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
4/5 Fore Street, EX108AJ, Sidmouth, Devon, United Kingdom
- 01395 578662
4.7
Excellent
140 reviews
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Love Fat Face clothes always great fit…
Love Fat Face clothes always great fit and style, plus ordering and shop pick up easy and straightforward. Thanks
16 April 2023
Reply from FatFace - SIDMOUTH
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant service
Like the fact we can click and collect locally. Would give their frequent sales a first class rating. Love their selection of boots and coats. My number one shop at the moment.
17 April 2023
Reply from FatFace - SIDMOUTH
Thank you for your review. I am so glad to read the positive feedback regarding your experience online and in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Excellent service in Sidmouth Fat Face…
Excellent service in Sidmouth Fat Face by Dylan. I chose a top in my size and wanted a pair of Chinos to go with it but my size was not on show. Dylan tried to order for me but was unable to as there were fewer than 10 pairs in stock.
But he showed me how I could order for myself. That resulted in a £3.95 delivery charge, so I pulled a face. Dylan checked and told me if I could increase the order to £50 somehow, delivery would be free, so I added the Top and it was. And it gets better. Part way through I noticed a 15% discount if I joined, so I did. So I got the same trousers and top that I could have got in store, delivered to my home for £16.20 less - result! I was very grateful to Dylan for his help and his patience. Without that I probably wouldn't have bothered with the order and have left the store with nothing. Instead it was a case of Fat Face and Customer, WIN WIN, all thanks to Dylan.
20 January 2023
Unprompted review
Reply from FatFace - SIDMOUTH
Good Afternoon,
Thank you for your lovely feedback regarding your experience at our Sidmouth store. It is so wonderful to read about the great experience you had instore
Take care - KS
Lovely shop and nice polite staff
10 January 2023
Reply from FatFace - SIDMOUTH
Hi Christopher. thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I just really liked what I bought
I just really liked what I bought. The staff were very helpful.
11 November 2022
Reply from FatFace - SIDMOUTH
Hi Sheelagh, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy shopper
Sidmouth shop is always so friendly, plus my little dog 🐶 sits waiting for his treat😃
24 August 2022
Reply from FatFace - SIDMOUTH
Good Afternoon Susan
Thank you for your review.
I am so pleased to hear of your recent experience in our Sidmouth store. Please be assured that I will pass this onto the crew members involved for you.
Have a good day!
EP
good selection of clothing for a…
good selection of clothing for a relatively small store staff are always helpful & friendly
27 June 2022
Reply from FatFace - SIDMOUTH
Good Morning Tracey
Thank you for your review.
I am so pleased to hear that you are happy with your new items and your recent experience in our Sidmouth store. Please be assured that I will pass this onto the crew members involved.
Have a nice day!
EP
Bang on fantastic service great quality
13 June 2022
Reply from FatFace - SIDMOUTH
Good afternoon David
Thank you so much for your review, this is exactly what we love to hear from our lovely customers!
Have a great day!- DW
bought wrong size in store
bought wrong size in store, very helpful sales person recommended finding right size online. all worked very well.
22 May 2022
Reply from FatFace - SIDMOUTH
Good morning Anne-Mary,
Thank you for leaving us this review about your shopping experience instore, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
Great small Fat Face Store
Great small Fat Face Store. Good selection of styles which are frequently changed and updated. The staff are friendly and helpful!
26 January 2022
Reply from FatFace - SIDMOUTH
Hi Holly,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received in store and with the selection of items. We hope you enjoy your new purchases.
Have a great day!
Thanks again, JH
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