Brilliant service @ Fat Face Sidmouth. Thanks to Connie and Jennie. Went out of their way to find a top for me when the sale had finished and all items had been bagged up! They did find the top I wa... See more
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See what reviewers are saying
After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Bet... See more
Company replied
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... See more
Company replied
Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which refl... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
4/5 Fore Street, EX108AJ, Sidmouth, Devon, United Kingdom
- 01395 578662
4.7
Excellent
140 reviews
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Did a click and collect from my local…
Did a click and collect from my local fat face. Simple and easy to do online. Great friendly staff.
17 December 2024
Reply from FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered item online with confirmed next…
Ordered item online with confirmed next day delivery. Took approx a week for items to arrive in store. NOT HAPPY.
5 November 2024
Reply from FatFace - SIDMOUTH
Hello Barbara
Thank you for taking the time to leave your review
I am sorry to hear that your order was delayed in arriving to your chosen store - I can understand this is disappointing.
I will be sure to pass your comments and feedback to the relevant departments.
Thank you, LE
Orders delivered into store
Split deliveries into store, so had to make 2 trips into store to pick up orders. One delivered late.
27 October 2024
Reply from FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good website and delivery options
Good website and delivery options. Delivered to the Sidmouth store where the stag were very friendly and helpful. Thank you!
3 October 2024
Reply from FatFace - SIDMOUTH
Hello Theresa
Thank you for taking the time to leave your review. I am so pleased to her that you had a positive Click and Collect experience, and you were able to visit our lovely Sidmouth store!
Take care, LE
Reply from FatFace - SIDMOUTH
Hello Martyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always so easy to order online and…
Always so easy to order online and collect items at local shop in Sidmouth. Always kept well informed by email.
14 August 2024
Reply from FatFace - SIDMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Convenient and easy having free delivery to local store
Easy to order online with the option of picking up from my local store free of charge.
3 August 2024
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Great customer service
Great customer service. Cheryl in the Sidmouth branch went out of her way to assist. A great range of good quality clothes and always my go-to.
19 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello Stefanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Another faultless shopping experience…
Another faultless shopping experience at FatFace Sidmouth. Came in for a pair of shorts but left with four courtesy of Jacquie who kept delving into the stock room to make sure I got the right size/colour. As a bloke, I don't do shopping so it's great when the assistants do it for you!
PS, the clothes are great too, quality products and they fit normal sized people!
17 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent and so helpful.
I went in to the store today for a pair of shorts which wasn’t suitable, And then asked for some dark wash jeans and Vicky the manager was absolutely excellent and so helpful, She got me a pair of Elise Wide Leg Jeans which I perhaps might not of tried if she hadn’t got them for me, They fitted me perfectly so I brought them, Thank you Vicky,
17 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello there Marilyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service at the…
Excellent customer service at the Sidmouth branch. Jacqui and Helen looked after me really well.
16 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello Bernie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Matilda and Jennie were great in…
Matilda and Jennie were great in advising and supporting. Thank you very much for the great shopping experience
14 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Jacquie was extremely helpful and…
Jacquie was extremely helpful and searched to find the right size and colour shirt for me and ordered items on line to be posted to me.
8 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello Nicola
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Superb Sidmouth Team
On entering the store in Sidmouth I was greeted by two lovely members of staff, a very relaxed welcoming warm atmosphere and especially Beth. Beth went above and beyond to find me a particular sized shoe from the top rack to explain to me that FF offer half sizes and suggested a size up for me. She then helped me pick out some lovely jewellery and a new bag! That she hurried out the back to get for me.
I had the most pleasant experience in FF on Saturday and I will be back to visit again soon for some more goodies! Thank you ladies.
6 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service from the Sidmouth store…
Great service from the Sidmouth store who found me the right size t shirt even though it was very busy.
I’ll definitely buy from Fat Face again.
👍
15 June 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave us you 5* review.
We are pleased to hear you received excellent service in one of our store. We look forward to welcoming you back soon.
Take care. -GM
I came in on Sunday in search of some…
I came in on Sunday in search of some shorts. I was very pleased to see a large choice of styles and an array colours. The store was very busy but nothing was too much trouble for Beth as she talked me through the difference in the styles. I ended up purchasing 4 pairs, and with 20% off too! A very pleasant shopping experience
30 June 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Fabulous team at Sidmouth so helpful…
Fabulous team at Sidmouth so helpful and friendly especially the Assistant Manager, Beth. Always a lovely experience going in store.
3 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Absolutely love this store the girls…
Absolutely love this store the girls who work there are so helpful, nothing is too much for them. Will definitely be going back
6 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Great service
Great service I received from Beth, she was very helpful, nothing was to much trouble.
6 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.
Take care. -GM
Beth at Sidmouth
Beth at Sidmouth
Excellent shopping experience which was enhanced by Beth. She couldn't of been more helpful and professional. Definitely an asset to the company.
6 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
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