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FatFace - EDINBURGH Reviews 

179
TrustScore 4.5 out of 5

4.7

69 George Street, EH2 2JG Edinburgh, Lothian, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I ordered online, the items were delivered to store, I tried on one item in the store and returned as I didn't like it and took the other item home. I received regular updates of the delivery and whe... See more

Company replied

Rated 5 out of 5 stars

Bought the lovely dress in Fat Face Store in Edinburgh Great changing room space and friendly staff The dress is great quality material and a lovely fit and style

Rated 5 out of 5 stars

Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... See more

Company replied

Rated 3 out of 5 stars

Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on t... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 69 George Street, EH2 2JG, Edinburgh, Lothian, United Kingdom

  • 01312 251568

4.7

Excellent

TrustScore 4.5 out of 5

179 reviews

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4.7

All reviews

(179)

14,099 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally satisfied with my fat face…

Totally satisfied with my fat face experience, I’ll be back

24 March 2022
FatFace - EDINBURGH logo

Reply from FatFace - EDINBURGH

Hello Elizabeth,

Thank you for your 5 star review.

It's great to hear that you have had such a positive experience whilst shopping with us recently. We hope you continue to enjoy shopping with us in store and online.

I hope you have a lovely rest of your day!

Take care, CT

Rated 5 out of 5 stars

Lush jumper

I bought a lovely fair isle jumper from your Edinburgh store and I feel it’s excellent value for money. It’s warm and cosy and washes really well. The staff were helpful and friendly.

31 January 2022
FatFace - EDINBURGH logo

Reply from FatFace - EDINBURGH

Hiya, Thank you for leaving us a 5* review. I am so pleased that your enjoying wearing your new purchase and that the staff were so helpful. LM

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