Excellent shopping experience! Delivered following day and both the Simone dress and the gorgeous waistcoat were the usual great quality garments, superbly styled and great fit. Kept well advised on... See more
Company replied

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Excellent shopping experience! Delivered following day and both the Simone dress and the gorgeous waistcoat were the usual great quality garments, superbly styled and great fit. Kept well advised on... See more
Company replied
Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... See more
Company replied
Had to do a couple of transactions in fat face, in their store in Edinburgh George St. The way that the Young store assistant handled our transaction was exemplary. I cannot praise her highly enough a... See more
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Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on t... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
69 George Street, EH2 2JG, Edinburgh, Lothian, United Kingdom
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Excellent shopping experience! Delivered following day and both the Simone dress and the gorgeous waistcoat were the usual great quality garments, superbly styled and great fit. Kept well advised on parcel’s whereabouts.

Reply from FatFace - EDINBURGH
I always find the shop assistants very helpful and very pleasant. It is a pleasure to shop At Fat Face.

Reply from FatFace - EDINBURGH
Good quality clothing & super friendly & helpful staff in Edinburgh Geaorge st store

Reply from FatFace - EDINBURGH
Ordering online was straightforward.
The item was available as promised.
Collection easy.

Reply from FatFace - EDINBURGH
Easy to order to store and store staff are very helpful

Reply from FatFace - EDINBURGH
Helpful staff. As receipt had been emailed when I wanted to exchange I did not have to produce email or receipt. So it was quick and easy.

Reply from FatFace - EDINBURGH

Reply from FatFace - EDINBURGH
Always helpful friendly staff lots of good choices in clothing...
Large private changing rooms.

Reply from FatFace - EDINBURGH
Easy to order and collect from store. I was able to try on the two pairs of jeans, keep one pair and hand the other back.
I picked up some sale socks as Christmas gifts while in store.
It's a nice shop, and the staff are helpful.

Reply from FatFace - EDINBURGH
Bought the lovely dress in Fat Face Store in Edinburgh
Great changing room space and friendly staff
The dress is great quality material and a lovely fit and style

Reply from FatFace - EDINBURGH
I ordered online, the items were delivered to store, I tried on one item in the store and returned as I didn't like it and took the other item home. I received regular updates of the delivery and when it was in store for collection. I received the refud on my card for the item returned in 3 days

Reply from FatFace - EDINBURGH

Reply from FatFace - EDINBURGH
The size matches the chart. Well-made, with quality material and a unique cut. Comfortable to wear. Great price, though I wouldn't have bought them at the original price.

Reply from FatFace - EDINBURGH

Reply from FatFace - EDINBURGH
Excellent website which is easy to use and order from. Beautiful jumper ready for pick up very quickly.

Reply from FatFace - EDINBURGH

Reply from FatFace - EDINBURGH
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