Whenever we visit Ambleside, we always visit FatFace as it's my daughter's favourite shop. She always comes out with numerous items in the carrier bags and a big smile on her face! The clothes are so... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Whenever we visit Ambleside, we always visit FatFace as it's my daughter's favourite shop. She always comes out with numerous items in the carrier bags and a big smile on her face! The clothes are so... See more
Company replied
Brilliant customer service! A trip to the Lake District had me pop into the Ambleside branch and bought a jumper. The jumper's great, but the customer service was outstanding. Emma took time t... See more
Company replied
Very helpful staff (Emma at Ambleside branch). Friendly, no pressure and excellent service. Lovely quality clothes. Everything I have bought over the last few years has washed well and lasted. Def... See more
Company replied
I visited the Ambleside store today for a browse and came away with a lovely green cotton jumper and the scarf which had been paired with it. I also noticed a lovely gents blue shirt paired with a woo... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
7 Market Cross, LA22 9BT, Ambleside, Cumbria, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came in for a browse at Ambleside. Served by a blonde woman and a brunette man both with glasses. We had a great banter at the tills over gift cards and your wealth of choices ;) ended up going for the birthday one after some encouragement. They were great and loved how relaxed it felt.

Reply from FatFace - AMBLESIDE 2
Emma was so so amazing. She helped us with getting clothes, giving advice on colours and clearly had knowledge of the product. She is the reason I would certainly shop with fat face Ambleside again over other locations.

Reply from FatFace - AMBLESIDE 2
A lovely experience and staff went above and beyond to help my mum choose a dress. Emma was particularly helpful

Reply from FatFace - AMBLESIDE 2
Very helpful, courteous and excellent shopping experience, thank you

Reply from FatFace - AMBLESIDE 2
Excellent service. Made to feel welcome. Excellent service given . Good advice and recommended to my friends and when at work my customers 🙂. Thanks for extra special help Grace by going out of your way to get me some different sizes. Emma thank you also for all help too.
Store 70341

Reply from FatFace - AMBLESIDE 2
Helpful staff at the Ambleside store and prompt delivery of my dress ordered by the shop.on line

Reply from FatFace - AMBLESIDE 2
The helpful staff that nothing was a trouble for ,my first time in this store but most certainly won’t be the last.Both Emma and Ann are a credit to your company and are 100% customer oriented and very helpful,it was a pleasure to be served in a shop rather than being ignored.

Reply from FatFace - AMBLESIDE 2
Brilliant shopping experience in FatFace Ambleside. Served by Emma,who certainly knows her colour’s and coordination! Also the proper size I needed. Emma went the extra mile for me, thank you - will call again on my next visit.
Geraldine

Reply from FatFace - AMBLESIDE 2
Love Ambleside FatFace because staff are always so friendly and helpful. Bought one T-shirt but then ordered more online in different colours - great quality! My husband really likes them. Quick efficient service.

Reply from FatFace - AMBLESIDE 2
Emma is always extremely helpful, friendly and all round lovely. As are the other staff we have had contact with over the years. Always visit Fat Face while in Ambleside, best Fat Face store there is.

Reply from FatFace - AMBLESIDE 2
I have just had a great experience in your store in Ambleside. I believe it was the manager who helped me find the correct sizes and provided shoes and sandals to try on with the outfits. She was very supportive and complimentary. I bought 4 items for the spring, lovely range of colours! Thank you!

Reply from FatFace - AMBLESIDE 2
I recently purchased a pair of cargo pants from Fat Face Ambleside, and I couldn't be happier with my experience. The pants are not only comfortable but also stylish, blending functionality with a great look. The assistants Emma and Ann were incredibly friendly, always wearing smiles and going out of their way to assist me. I highly recommend visiting Fat Face Ambleside for both their quality products and exceptional customer service.

Reply from FatFace - AMBLESIDE 2
A rich man purchased my whole family and sold them to McDonalds as fry cooks.
Had a great experience the other day at Ambleside Fatface, staff member Grace was incredibly helpful and friendly. I wish all customer service was this good!!

Reply from FatFace - AMBLESIDE 2
Lovely staff, very attentive. When in fitting room was asked if anyone needed other sizes which was very helpful as my husband was off fusing someone’s dog 😆. Server was Jess, lovely lady

Reply from FatFace - AMBLESIDE 2
Very pleasant experience made all the better for the assistant Jess who served us and had time to engage in conversation about suffolk as we had just arrived here for a weeks holiday good old suffolk girl.

Reply from FatFace - AMBLESIDE 2
Emma the manager recommended an gorgeous cardi, sourced another in a different colour for delivery to my house for free and helped/served by another lovely lady. Even made sure I got my blue light discount x

Reply from FatFace - AMBLESIDE 2
I visited the Ambleside store and Jess assisted my purchase of a men’s pullover. She was very friendly and made the experience very pleasant.

Reply from FatFace - AMBLESIDE 2
Excellent service from Emma she went out of her way to make sure I got the dress I wanted as was concerned about the fit.
Thanks so much ordered a second dress online as was confident it would fit perfectly thanks to Emma.

Reply from FatFace - AMBLESIDE 2
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.