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FatFace - AMBLESIDE 2 Reviews 

80
TrustScore 5 out of 5

4.9

7 Market Cross, LA22 9BT Ambleside, Cumbria, GB


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Rated 5 out of 5 stars

Ordering and being able to pick up at nearby Next store is great. Products are good quality and sales are always good too. Friendly staff and easy returns if necessary.

Company replied

Rated 5 out of 5 stars

Very helpful staff (Emma at Ambleside branch). Friendly, no pressure and excellent service. Lovely quality clothes. Everything I have bought over the last few years has washed well and lasted. Def... See more

Company replied

Rated 5 out of 5 stars

I visited the Ambleside store today for a browse and came away with a lovely green cotton jumper and the scarf which had been paired with it. I also noticed a lovely gents blue shirt paired with a woo... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Made to feel welcome. Excellent service given . Good advice and recommended to my friends and when at work my customers 🙂. Thanks for extra special help Grace by going out of yo... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 7 Market Cross, LA22 9BT, Ambleside, Cumbria, United Kingdom

  • 01539 431099

4.9

Excellent

TrustScore 5 out of 5

80 reviews

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4.9

All reviews

(80)

13,882 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering and being able to pick up at…

Ordering and being able to pick up at nearby Next store is great.
Products are good quality and sales are always good too.
Friendly staff and easy returns if necessary.

15 July 2026
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good quality that lasts …

Very helpful staff (Emma at Ambleside branch). Friendly, no pressure and excellent service.
Lovely quality clothes. Everything I have bought over the last few years has washed well and lasted. Definitely worth paying a bit more for quality garments that are well made and of good quality materials. The opposite of fast fashion.

22 June 2026
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Staff were great and I am very happy to…

Staff were great and I am very happy to see the quality of clothing returning to what it used to be.

11 June 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

QUALITY

THE QUALITY IS ALWAYS VERY GOOD ,AND VERY NATURAL STYLES

2 June 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

The staff in Fatface Ambleside were…

The staff in Fatface Ambleside were outstanding! They helped me choose an outfit for a summer bbq with friends. I bought a floral skirt and a top and was delighted with both.
I will most definitely return next time I’m in Ambleside.

Huge thanks to Ann and Emma

18 May 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

No problems with ordering.

No problems with ordering.
Good service. Order arrived qyickly after ordering online.

18 May 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Summer perfection

Love my new top. Great quality as always. Store window displays drew me in as look fab in a shell theme. Lovely staff :)

19 May 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great range of products and nice store…

Great range of products and nice store layout

25 April 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Bought lots of fantastic tops from…

Bought lots of fantastic tops from fatface and in these also . Such great quality & prices . I only nipped into the shop in Ambleside and the sale had just started how lucky was I . The shop assistants were so fantastic and so friendly .

1 May 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fast delivery

My order arrived the following day at my local store. Unfortunately didn’t like the items on, so trying to return, but having great difficulty getting into my account!

23 April 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great customer service from Emma

Great customer service from Emma. Very friendly and helpful. Love this store i buy from here regularly.

12 April 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Ambleside store well worth a visit!

We lost our local Fat Face store so a visit to the one in Ambleside was a delight today! Emma-Jane was so helpful... getting personal service and recommendations was super helpful. I even discovered that they deliver to Next in my town which is brilliant (dangerous it'll be so handy 😂) who knew? Would definitely recommend popping in, very welcoming.

20 February 2026
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for taking the time to leave your review. We are so pleased that you had a positive experience whilst visiting our Ambleside store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

I visited the Ambleside store today for…

I visited the Ambleside store today for a browse and came away with a lovely green cotton jumper and the scarf which had been paired with it. I also noticed a lovely gents blue shirt paired with a woolen jacket and as my nephews birthday is next week I purchased the shirt and my sister bought him the jacket as the combination looked great.

15 February 2026
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

easy to order on line and collect in…

easy to order on line and collect in store. staff very helpful.

2 February 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

A lucky find

I saw the dress in my local store, before Christmas, and really liked it.
I was so pleased to see it in the sale and snapped it up, after trying it on.
I’m so pleased with it.

17 January 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great customer service

Great customer service, the manager went above and beyond to fix a problem of my own creating. She couldn’t have been more helpful and friendly, especially considering we visited during the busy Christmas sales.

31 December 2025
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Emma and Jane

Emma and Jane were so kind and supportive. The lovely team in our Fat Face Kendal store on the saturday found the Ambleside store had a jumper in the size we needed. They called Emma in Fat Face Ambleside who said they would keep it for us. With a huge rainstorm hsppening we could not get to Ambleside till Tuesdsy as they advised best not to travel due to flooding on the main road. When we arrived on Tuesday Emma was so welcoming and had kept the jumper for us and trusted that we would come. We are so grateful and appreciate their immense kindness and commitment to us when they could have sold the jumper before we could get to their store. Thank you all in Kendal and Ambleside so much.

16 December 2025
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fantastic service from the staff at the…

Fantastic service from the staff at the Ambleside store. Friendly and helpful advice on selecting pyjamas for my grown up son and daughter. Even better as 20% discount with my Blue Light card.

9 December 2025
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great quality clothes and the service…

Great quality clothes and the service was excellent.

27 October 2025
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quick and easy order and collection

Quick and easy order and collection
Very friendly staff

27 October 2025
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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