NVT Reviews 

437
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I placed an order on May 18, 2026 (Order No. 308658) for a Super73 Pro 750 battery, which was explicitly displayed as "in stock with fast delivery." This availability was the sole reason I... See more

Rated 1 out of 5 stars

So i bought a Nami Klima Max from them. Shipment went smooth actually however they already tried to pull a fast one on me. They sent me the „none max“ model with the lower capacity chinese cel... See more

Rated 4 out of 5 stars

Thanks Guys in Amsterdam Noord. Good wonderfull job in reparing all the brakes. I feel safe ridingy bike again. Sincere Tino #3513

Rated 1 out of 5 stars

I’ve payed an extra fee to receive a tracking code and I didn’t get anything, I’ve been told I’d receive my bike by the 24th of December, I’ve placed my order the 9th and it still says it’s processing... See more

Company details


Contact info

1.7

Bad

TrustScore 1.5 out of 5

437 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(437)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

best store

you guyz have the best product
the only thing let is the shipping prize
but i love your site

30 January 2019
Unprompted review
Rated 5 out of 5 stars

the best

the best online shop on the market

25 January 2019
Unprompted review
NVT logo

Reply from NVT

Ivan you make us smile, thank you!

Rated 2 out of 5 stars

What a nightmare!

My order process was a complete nightmare, although FatDaddy did keep communicating with me to try and solve it, which is why I gave 2 stars and not only 1.

First, my order was not available to collect immediately. I specifically checked with them via their online chat before ordering that I could collect it the next day from their store, but in the end it turns out the stock wasn't really there.

Then the payment took several days to process on their side. I used a "spread payment" option they offer, and it turns out this takes many days from them to handle. It doesn't say this anywhere on their website, and the company who processed the payment actually confirmed to me on the same day that everything was arranged and they had contacted FatDaddy to confirm it. Someone was lying, but either way FatDaddy should make it clear if some payment methods take a long time to be processed.

Once they confirmed the payment they then told me that due to a promotion they were running and their store in Amsterdam being quite new there was actually no stock. Then it took a long time for them to get the stock again. I told them I needed it before going on vacation, but they didn't manage to arrange it. Then just to annoy me they emailed me asking me when I would pick it up while I was on vacation, as if I was leaving it in their store for fun.

Then when I picked it up a small part (skate tool) was missing, and their response is that I should come to the store again to collect it. After taking more than 3 weeks to actually get my order in the end, to find that something is missing and be asked to waste my time coming to the store again is a bit of a joke.

As I said above, their staff were good at communicating and were always available online and via email when I had a problem, but in the end all that matters is the product took around 10 days to actually be available to me, despite originally appearing that I could order one night and pick it up the next day. I can see from their other reviews that the service is normally good, so I just have to assume that this was a lot of small things going wrong. But all that matters is my own experience, and it was really bad and never really solved despite all their good communication.

23 January 2019
Unprompted review
NVT logo

Reply from NVT

Hello Lee,

Sorry to hear that you rate our service a 2-star and I hope that your next purchase is to be smoother.

To clarify your issues is that you ordered right after our end of year sale so yes we were out of stock. Although restocking usually takes longer we were able to get a courier to bring your items before the rest of the restock, sadly you were already on holiday.

About the buying with monthly payment we always keep the order a bit longer before we approve them since the financial company sometimes pulls out when we already delivered (pun intended). I asked our online-daddies to make a special page telling more about this and why you need to wait a bit longer.

The question when you were going to pick it up was just a courtesy call so that you don't forget to pick it up (it happend before).

Thank you so much for your feedback and I hope that we deliver your next is worth the 5-star as we get most of the time.

Tyler

Rated 5 out of 5 stars

Fast and good sales

Fast delivery, board as expected, happy son, 5 stars for sales.

I almost gave fatdaddy a score of 4 because of the fact they were pretty aggressive asking for writing a review. I understand now this was due to some issue in their computer system, hence I feel 5 stars is the correct score.

That's a score for selling a board. In the event of a failure of the board, I'd be interested in how fatdaddy will deal with that.

30 December 2018
Unprompted review
NVT logo

Reply from NVT

Hi Johan,

Thank you for the feedback! We use Trustpilot to handle the reviews and I did not know that they were sending that many emails. I will contact them about this.

I hope that with your next purchase you will get only one email and we deserve the 5-star review!

Tijl

Rated 5 out of 5 stars

Great service!

Great service!
I got my board but the remote was unfortunately missing, but FatDaddy made sure I got it the very next day so I could ride my board.
Really happy with my purchase

13 December 2018
Unprompted review
Rated 2 out of 5 stars

The skate didn’t work even after being…

The skate didn’t work even after being “tested” by FatDaddy and then returned and still waiting for my money after 6 days waiting....

6 October 2018
Unprompted review
NVT logo

Reply from NVT

Hello Celestino,

When we send a product we always check the quality of the parts, the electric parts and if the product is good in general. Thus we never have issues and our customers can start using the electric skateboard directly after they take it out of the box.

In your case it was the battery inside the remote that was fried. Nothing big, this happens when you overcharge or plug in the remote when the adapter is already plugged into the wall.

We got your product back a week later and send you your money back through our payment provider a day later. Apparently something went wrong and they still did not send you your money.

I know that not getting you money is frustrating so I just released a direct payment to your bankaccount from our company, that case you will have you money by tomorrow. You will also still get the money from the payment provider. I hope that in good faith you send one of both back to us.

Have a nice day!

Rated 5 out of 5 stars

Very good seller

Very good seller, there was a problem with the shipping company and they resolved it so fast. I RECOMED YOU THIS SELLER.

28 July 2018
Unprompted review
NVT logo

Reply from NVT

Thank you Agustin, you are the reason why we just love to keep on packing orders for our customers. If you ever need anything again or if we can help you we are more then happy to assist you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look