First I would like to thank the customer service team Second my total experience in online shopping is not that big but your website is amazing 😍, I hope on future to dealing again with you On... See more
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I´ve received a message that I pay for a product, and then you take money from my bank account for a suscription an I´ve never receive the product, please send money to this account: Maria Laura VIT... See more
They promised to refund me after money had been deducted from my account without my knowledge as i had no idea who had signed up using my details. Their service was so great
I thought it was a scam but after writing a review they got in touch and said they will refund me as it's a membership fee which I wasn't aware I signed up too
4.1
Great
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Unintentionally signed up to a subscription
I used this company and was unaware that it was on a subscription basis, however once i notified the company that i had not intended to sign up for this, they offered a refund, which i am waiting for .
I will update once refund is received
5 April 2024
Unprompted review
Reply from Fashion4joy
Dear Greta,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fashion4joy.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Great customer service
30 May 2024
Unprompted review
Beware of this site
Beware of this site, don’t give your card number, they are scammers
22 May 2024
Unprompted review
Reply from Fashion4joy
Dear Customer,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fashion4joy.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Might be a scam
Suddenly received a subscription notice without knowing or having any knowledge of applying on this website. Luckily the customer service, BRYAN is responsive and I was told immediately that they will cancel and refund within 7 to 10 business days. Hopefully.
2 May 2024
Unprompted review
Reply from Fashion4joy
Dear Meg,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fashion4joy.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Scam
Scam, you are not purchasing nothing other than a membership and then they will attempt to take further money from your account.
11 April 2024
Unprompted review
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