First I would like to thank the customer service team Second my total experience in online shopping is not that big but your website is amazing 😍, I hope on future to dealing again with you On... See more
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I´ve received a message that I pay for a product, and then you take money from my bank account for a suscription an I´ve never receive the product, please send money to this account: Maria Laura VIT... See more
They promised to refund me after money had been deducted from my account without my knowledge as i had no idea who had signed up using my details. Their service was so great
I thought it was a scam but after writing a review they got in touch and said they will refund me as it's a membership fee which I wasn't aware I signed up too
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Re enquiry.Kevin was very helpful re my enquiry…
Kevin was very helpful re my enquiry and kept in touch
Eugene is in touch and help to resolve…
Eugene is in touch and help to resolve the issue.
The escalation team is in touch and…
The escalation team is in touch and helping to resolve the issue.
I was charged $46 from my bank account…
I was charged $46 from my bank account without my knowledge or consent, then told I would receive a full refund only to get back $3.21 … very frustrating and disappointing..: be careful when you buy something be they automatically take out payments every month without your knowledge
Scam
Same as some others have reported money has been taken from my account either without my knowledge or by very deceptive means, apparently its a subscription where they deduct a random amount fomr your account? Surely this must be illegal?
Shocking company
Shocking company. SCAM. They also go by the name Time2Kitchen. Scam scam do not engage. They use the link to Google play to debit you immediately when you enter their website and then proceed to debit you monthly
Requests to reverse are met with a request to give them a positive review and you are told that IF you give them a good review they will refund you. But even then they don't refund you. They say the review didn't go through and ask for another one. This is deceptive and completely unethical.
Questionable company- obtains details…
Questionable company- obtains details through third party purchases on social media and uses them to set up membership subscriptions with punitive exit fees. Reported as fraud and reimbursed by bank.
They have since sent numerous requests for me to remove this review with a promise of money if it is removed. I offered to amend it to incorporate their restitution offer which was declined.
They have since reported it as defamatory as I called them fraudulent despite my banks fraud team ruling the transactions as fraudulent.
Fast Solution
Understanding , kindness and fast Solution provided to my problem
Good service Alexander
The team's enthusiasm
The team's enthusiasm, collaboration, and commitment to excellence are contagious and make for a great experience. The company's communication channels are open, transparent, and responsive. I always felt informed and up-to-date.
The customer service is great…
The customer service is great especially Declan.
Great customer service
Thank you to Ann for providing me with great services, she’s very helpful..
a nice person
a nice person, the only one out of 2/3 assistants who was able to help me
My supervisor named Marshal is very understanding and exemplary politeness, thank you to him
Customer service quickly took my complaint and did what was necessary in record time. Quick response and finalization too, thank you
Refund
I talk to scarlet about the mistake charged made my my son. Gladly she provide a refund. Thank you so much Scarlet!!!! 😭💚
I really appreciate what your doing
The fa t that you emailed me to tell me this witch I'm very happy about thank you
Thank you to the agents for fast action
Imani is super
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